Rusty's Alignment Services
4.8 (149)
603 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870
(252) 535-1144
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keith F
3 months ago
This was my first time using Rusty's Alignment Service. I was very impressed by their personnel; they were efficient and knowledgeable, explaining issues about my vehicle and options available.They did exactly what they said they would for the price quoted and in the timeframe as stated.Honest group of folks. Will definite be back for future work needed.
Denise Robinson
a month ago
5 stars? I wish I could do negative 5! Went in for an alignment and in less than 2 weeks passenger tire needed to be replaced! I was warned not to take my vehicle to this establishment was told it was not like it use to be but wasn t familiar with the area and took a chance worst mistake ever! I know tires were not rotated because they were marked I m not even sure if it was even lined up at all! Hopefully the next person doesn t have to go through what I did and spend the money I had to after doing business with Rusty s Alignment!
zach adams
7 months ago
Great place,I had to wait a little longer than I thought but I was four minutes late for my appointment and they were very busy. Good customer service when I called for my appointment and at the desk when I paid the bill.
Marcy Odom
5 months ago
Great place. Good people. Fast, reliable service.
Christopher Wright
a year ago
Came in for an inspection, first come first serve. They opened at 8. I went at 9 and was out the door by 10. Quick easy and less than $15. Definitely recommend if your needing some work done.
Jonathan Parker
6 months ago
Great people and they do a great job no complaints
Philip Kidd
2 years ago
Always great service and friendly staff that go above and beyond for every customer bought Mt tires there and just had front end alignment done
gwendolyn edwards
a year ago
Met this company when they were on the Avenue. The Golden Rule definitely apply to them. Thanks guys you will always prosper,you will always have our business . I am a senior citizen he will not take advantage of us.Service: Steering & suspension repairService: Steering & suspension repair
Jason Bailey
5 years ago
great service, great folks, very honest respectable business... i was treated like family.
Amy Jagger
a year ago
Highly recommend! They got my daughter an appointment straight away on short notice and pricing was more than reasonable.
Melinda Tanner
2 years ago
I love the whole crew... so friendly! They all work hard to provide comfort while u wait and to make sure customer service is 100%!
Mike Medlin
a year ago
We have been satisfied customers for many years! Work is excellent and staff is great. Good hometown folks.
Jan Morgan
2 years ago
I very highly recommend Rusty's! The service I received was over the top. My son's truck required, what we thought was a simple alignment, but turned out to be a bit more serious. We were going to be pulling a trailer to Wilmington in a few days. We were under a time pressure because my son was starting a new job in Wilmington in a few days. The wonderful folks at Rusty's worked us in, allowing us to safely pull the trailer to Wilmingron. Thank you to all the fine folks at Rusty's!
Kimmie Dukes
4 years ago
They are always so nice and usually get the work done really quick. Also if you don't have someone to pick you up while they work on it then that's okay. They have a spot where you can seat and wait. For someone like me who only has one car, it's sometimes hard to find someone to pick me up I really value that they have a spot to sit and don't mind people waiting there
John Smith
a year ago
I normally try not to let shop's work on my vehicle's but this place is on point. They do great work at a good price and all the people are super nice. They dont try to get over on you like most shops around here. I can tell lucy really runs the place though!
Kimberly Luchynsky
2 years ago
Never met more kind people! Somehow my days were mixed up. I explained my situation. They got me in there God bless them! I had called around to get prices on an alignment. Some quoted to me were just astronomical for anyone living on a fixed income. My car is an older model but when Rusty's quoted me a price I was floored. They are very competive in prices hands down. I see myself having a longtime business relationship with this company.
Forrest Mills
3 years ago
Have always used Rusty for my tire services, anytime I need a patch/plug. They have always treated my fantastic and do quality work. Have yet to have to bring any of my vehicles back with any problems. Fair pricing as well.Services: Tires, BrakesServices: Tires, Brakes
Donna C
6 months ago
Best in the area! Employees are awesome!
Elizabeth Karr
7 years ago
If possible I would leave no stars. They have no availability. I get that, but when ask if there is anyone else in town that can do an alignment, there is no need to be rude about it. The woman that I'm assuming is the owner's wife is one of the rudest people I have ever met. I'm actually grateful that they did not get to touch my truck, judging by the lack of customer service skills. I would not trust these people.
Daniel Moody
2 years ago
Best service in town....Rusty and Travis Wells will always have my business.....they treat you like family and go above and beyond!!!
James Rooke
a year ago
Rusty and sons are the best. They give you great service and are fair and honest. They are truly a customers best friend.
Heather Phillips
4 years ago
I have had work done here before and it was excellent but this last time since they worked on my car I have been having nothing but trouble. I do have warranty and they have been working with me to get it fixed. Very friendly staff
Victor Taylor
a year ago
They cool jus don't do a good job answering the phone been trying to get an alignment for 2 day's
Angela Ayers
4 years ago
Great place to get your car inspected. Reasonable rates for tires and service; this is a busy place! Hard working team, built to get the job done accurately and efficiently!
Veronica McLeod
3 years ago
Five star service in every aspect. Great customer service, great work on any service you need. Love and recommend to my family and friends.
Cheryl Porch
a year ago
They do great work an rusty an his family r good people like family
ed stanfield
3 years ago
Nice friendly people, good service work. Had oil change and they checked other items out and let me know that it was time to change air filter.
Acey HK
3 years ago
They always do a great job on my truck They get me in-and-out and are super nice. I highly recommend rusty's for any alignment work.
Alfreda Dennis
2 years ago
I take all my cars here for alignments and they have done great work. Always satisfied, and they are going to make sure your vehicle is right.
Albert Wood
9 months ago
My go to place. Great staff.