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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ken Miller
a month ago
Lived in Richlands now 2 years - ALL of my car needs are done here period. Very friendly, go the extra mile and explain things in detail.Tim is awesome and we have actually bought a couple vehicles from him while there. Also - I see workers many times, helping people that just show up and have a quick issue. They are amazing! Wish I could take them with me when i move to North Dakota next month!
Nerd In Da Herd
a month ago
Don t keep their word. Don t follow up on calls with left voicemails. Give you after hours show times for services only for you to show up and the shop is closed. Thought handshakes still meant something amongst men. Too many posers with beards out here. Not worth risking them working on my vehicles without finding other issues. No trust. Hard pass.
Deborah Lyon Schimmelpfenning
4 months ago
Just wanted to share our experience with this business of going above and beyond for their customers. We were traveling for the thanksgiving holiday to see our son, when Thanksgiving morning our truck had a big issue that would prevent us from getting back home to Florida. They got right on the repairs on Friday, and we were able to get on the road to home Saturday due to their diligence. We are so thankful for the wonderful experience they provided, turning what could have been a very stressful situation into one we didn't have to stress over! Thanks for having our backs! 5 stars isn't enough but it's all we could give, but you truly exceeded in our eyes!!
Jose
4 months ago
This is the only place that will get my business. Family run and they have a way of making you feel like family from the moment you walk in. You won t find another place that can beat their prices and the customer service is top notch. There is a reason why they are always busy there but they never treat you like they don t have time for you. Great place.
Rob Maready
3 months ago
I have been doing business with them for several years. You can not find people who are more respectful and helpful to their customers. I will always take my business to them They really appreciate you business
Donald Sayers
10 months ago
I had 2 tires with slow leaks, I dropped them off, and they called less than an hour later they called telling me they were ready. This place is always busy but still has good service. I have had my oil changed here and bought 4 tires for my trailer. All good experiences. I think they treat their people right.
Austen Jackson
6 months ago
Honestly I can t say enough great things about this shop. Been going here for years. Just moved 45 minutes away from them and am still making the drive to them for any and all needs. Great family. Great rates. Great service.
Broc Gremminger
4 months ago
The absolute most honest service I have ever experienced! I will never go to a different business as long as they are open. Everyone I spoke with was polite, caring, and professional.
J Targaryen
3 months ago
Fast service. Used and new tires available. They were able to get me in quickly and help me with my punctured tire. Extremely fair pricing .
Amanda Card
2 years ago
These guys are such friendly and honest people. We moved to Richlands not long ago and I will never take my vehicle to another shop again. They gave me a really fair price and even offered to show my husband how to do it so I could save some money. They had my vehicle fixed and out the door within an hour and no appointment. I am super impressed!
Steven Rhoades
2 weeks ago
Outstanding service with each visit. The best tire service around.Took in a tire for my wheelbarrow, and they were able to offer repair and / or replacement for the inner tube or entire new tire. Once i realized how old the present tube and tire were,I replaced them both with new. Great service with a smile. Totally recommend this place.
bob Last
2 months ago
Always have had an excellent experience I will continue to use them.
Alora Taylor
9 months ago
I m always nervous about where to go get my car serviced because I have my kids with me all the time. Richlands tire was great. Definitely child friendly. Had lots of stuff for your kids to do while you re waiting for your car. My kids were good just nosey and looking for anything to mess with Mr.Tim folded up a box real quick gave them a flash light and told them it was a space ship and they colored it. It was over all just a great experience. Thank you so much
Alivia Lynn
4 months ago
They're the best go to them!Family owned and super friendly!
Jennipher Barbee
9 months ago
This place is an absolute gem. Every time I ve been they always look so busy but I ve never waited over 20 mins at any of my visits. Everyone working is always super nice and friendly, and the waiting area is really spacious.
nils aylor
a year ago
This is the best tire shop I have been to. They have the best prices by far for used tires. Their customer service is amazing. They are super nice and respectful. This is my second time and just wow. Can't say enough good things about this shop.
jeff parrish
6 years ago
We had a great experience at Richlands Tire Service.....I called a couple of days in advance about having tire installed on a camper we were purchasing. When the day came we pulled in and they were ready for us. They were friendly, courteous, and pleasant to deal with. They accommodated us without issue and we were back on the road in about an hour. I have never heard of the brand we purchased, but they were the size and load-range we needed. Time will tell if the tires were actually a bargain, but I was happy with the total price. I definitely recommend giving the folks at Richlands Tire a call.
mitchell moore
11 months ago
Knocked out alignment, friendly family ship. Will be back.Came back for Oil Change in Mercedes, brought own oil, just 2 quarts short and wrong filter, they got the oil and filter in from the store and knocked it out. Great people to work with and take the time to do it right.
diane hunter
a year ago
Went had nail side wall of tire had to order another tire for vehicle. Lady at desk is awesome!!!! Wish all retail it service could be like her! She was helpful, informative and worked with you. Got my tire replaced and had to wait for warranty approval but everything went real well
Lauren Funcke
a year ago
Took my car in for an issue with my engine, they were very polite and professional. And performed the services needed in a timely manner. I felt right at home there and can t thank them enough for their help.
Txcoinman69
a year ago
They fixed me up in a pinch, not only your car's needs, but just about anything that needs help.....TYVM Richlands Tire Service
Donovan Savage
9 months ago
Me & my second family have been vacationing in Topsail NC, & we re from NY. On our way home, a tire blew out on our car & nobody was helping. Luckily, Tim from Richlands picked us up & the car with his truck, & put a new tire on it, & took very good care of us. God bless Tim.
Alanna Humphrey
a year ago
These guys are such good friends of my friends and such good reputation. They all admitted knowing me by affiliates of relationships to family and friends, when I went back to speak with them. I Got 4 new tires, awesome, great. But, I noticed later, that my tools out of my back door were taken out, not put back, and even admitted by the technicians, after going back and asking. The owner came up, denies my claims, saying they have cameras.The owner didn't want to admit they were lost, but, after the technicians admitted not putting them back, he said he would get back with me and replace them.I told him to just look around first. I'm sure they are there, just lost.I did not hear from him, then contacted the shop via messenger and asked had they found my tools.The response: " What tools?".At first, I thought I would just let it go, things happen and oh my gosh inflation, I'm not trying to harm anyone. But, here it is a few weeks later and I am just really so disappointed. It just keeps coming back to my head, the bad service.#1 Didn't listen to me and told me I was wrong.#2 Said he would contact me and didn't.#3 Denied remembering my lost tools.1 pair of pliers, 2 wrenches size 10 and 12. Gone. Somewhere.A simple, "no we haven't found them," or calling me back, or anything, would have been nice. But, treating me as if I don't exist... what I say is wrong and then acting like you don't remember me.Just very disappointing when you have such high expectations. I won't be going back unless they are the only ones open.
Dionne Brown
3 months ago
Parking lot too small but good service
Kelli Johansen
7 months ago
Great place to get any work done. Low prices and fast and friendly service.
Heidi Brown
a year ago
Staff is always friendly, there to help and honest. Timmy went above and beyond to fix my car in a timely manner and fairly as possible. Very much appreciated!
Hope Galloway
2 years ago
Very knowledgeable and extremely helpful. Family owned and run hands on. We've used them for the last 14 years. They always take my vehicle in promptly w/o a scheduled appointment. They politely inform me of my vehicle's status and offer options for my vehicle's repair.
Jennifer Kellum
a year ago
Great service, fast and friendly.Definitely will return and recommend to othersThey do inspections here for those that didn't know
M D
a year ago
Had to go to Richlands and decided to stop here for an inspection. Very nice gentlemen, quick service. Couldn't break my $100 and told me to come back and pay later (came back in 5).
Derek Greenwald
2 years ago
This company is like a well oiled machine. The staff is one of the nicest around. They take their time to listen and make sure their customers needs are dealt with in a very courteous manner. I enjoy going here and conducting business manners with them.