Audi Raleigh

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  He Hongxun
a month ago
Joseph Tumminelli, you made the paperwork process so smooth from start to finish. Your diligence and attention to detail were truly impressive! My new Audi is fast, fun, and packed with features. You made the purchase process seamless so l could start enjoying this incredible ride.

  Luis Santiago
3 months ago
Purchase experience was very smooth and pleasant. Excellent value for my trade and great customer service from Jabir. Definitely recommend Audi Raleigh and Jabir for your next purchase!Love my new Audi Q5!!!

  Jennifer Hunt
a month ago
My husband and I recently purchased our new Audi from John Marble and we had the most incredible experience. John was extremely professional and knowledgeable of the vehicle we were interested in and so friendly. We concluded the sale with David Washburn and overall we could not have asked for a better experience with Audi Raleigh. We would highly recommend John and David to anyone who visits Audi Raleigh. Thanks again!

  Laurie Donofrio
a week ago
You should never plan on waiting on your car here. Always have a spare vehicle and a ride. Even a rush job for an oil change is 2 hours instead of the usual 3-4 hours. Even their nice looking chairs are uncomfortable and don t face the tv, because no one expects you to stay.

  Johnny Farfan
4 months ago
My first time buying a new car at a dealership. Jacqueline at Audi in Raleigh shows exceptional customer service and guided me through all the steps to getting my new SQ5.

  Alex Thorne
2 days ago
I had a great experience with Sam Khalek and Joseph Tummelil I can t remember how to spell his last name. They helped me out so well!! And they helped me get a great car and helped me enjoy my first time buying a car ever.

  Phillip Johnson
2 days ago
I had factor recall warranty work done on my Audi Q7 and they did a great job! Tabitha was extremely helpful in identifying the the manufactorer warranty and saved me a bunch of money on the repair.

  Jackie Samuel
2 months ago
I was pleased with service I received at Audi Raleigh. Thomas was very helpful when I called him after completing the Audi care package. He made an appointment for us, but we had to change it because we were at the service mileage sooner than expected. We arrived early, Thomas was with a customer, but someone checked us in and Thomas came and completed the process in a few minutes. I am very pleased and would recommend Thomas and Audi Raleigh to family and friends.

  telicia jordan
2 weeks ago
Great service , took time to explain everything on my recall & checked back 24 hours later to make sure all was well. I have been to Raleigh Audi many times & never had a bad experience. The staff is always very gracious, and this last visit was no different.

  Wes A. Holland
2 months ago
Rich was amazing! We were 7hrs from home for surgery in Raleigh. We had a flat and low oil. He was able in 1 day (also finding a loaner so we could get back and forth to hospital) to get 4 new tires on, oil change, alignment, and all our AudiCare service completed.Rich in service truly saved the day!! Thank you so much.

  Michael Platt
4 months ago
My wife and I were late in looking at a used car. .....traffic. The car was exactly as described and we decided to buy it with just a few minutes before dealership closing . The staff offered to stay late and finish the sale, as we drove over an hour to get there . There was a small cosmetic issue with the car , which was promised to be fixed at a more convenient time after the sale. Followup has been great on that issue and car has been absolutely trouble free. A great transaction !

  Asa Hecker
5 months ago
Had a great experience with Audi Raleigh! Very knowledgeable. I feel bad for the employees, the sun goes right into their eyes. They should at least tint it!

  Shelley Pagliarello
3 months ago
John Marble made the experience smooth and pleasant. I am very pleased with my Audi. It s my 3rd one, and probably not my last!

  Srini Kondapaneni
a month ago
Had a great and professional experience at Raleigh, NC Audi. 'Jabir' the Sales person was very helpful and helped the process of buying the car and all the detail's around it. Best experience buying a car and also the process with Loan etc.

  Michael Kulik (Mike Kulik)
2 weeks ago
Adam Kayarian recently helped me snag the exact Audi I was looking for. He was super helpful, easy to talk to, and best of all easy to reach before, during, and even AFTER the purchasing process. I think he may block me if I keep asking him so many stupid questions, so I've tried to figure things out a bit myself ha! I genuinely felt he cared about my needs and worked to ensure the car I bought was delivered exactly how we agreed and was in tip-top shape. The finance guy I met with, can't remember his name Jeff/John I think, was also very helpful. I gave him my Navy Fed check and he called and got it all taken care of. Entire process took 15 minutes and I was out enjoying my new ride! Highly recommend Audi Raliegh and Adam Kayarian. Thanks!!

  Omar Colbert
4 months ago
My sales associate, Jay Furca, went above and beyond to facilitate my vehicle purchase. He monitored the sales price and notified me when it dropped, giving me the opportunity to rapidly make the purchase. He picked me up at the airport and dropped me off at my hotel after I inspected the vehicle. Finally, the paperwork process was the fastest and most efficient I've ever experienced in my 38 years of purchasing vehicles. Awesomeness!

  Ryan Fitzgerald
a year ago
Don t bring your vehicle here .They lied to me about crashing my car when I brought it in for service . For 6 weeks they had my vehicle and wouldn t tell me what was going on. Then they told me I would have to pay for the damages when they crashed it. Never authorized them to drive my vehicle.Bumper is not aligned. Hood is not aligned.Scratches all along the side.They told me it was my fault for not inspecting the vehicle even though I sent these photos within hours of driving it off the lot.This is not a trustworthy dealership.

  Muriel Brown
2 weeks ago
Nick Price and Brian who performed the service on my vehicle did a superb job. They kept me informed on the process and did a fabulous job of returning my vehicle to me serviced and clean. The hospitality center is excellent.

  Jaimie Samelko
2 months ago
Rich and the whole service team at Audi Raleigh were wonderful. I had to come in inexpediently and they were able to quickly work me in and fix the issue my Q5 gave me. They were kind, informative and helpful the whole time.

  Andrew J. Miles, Jr.
5 months ago
Another exceptional service experience at Audi Raleigh. Had to replace the windshield, so used Audi Raleigh s recommended vendor to schedule the repair. After the glass replacement, some of the safety systems on my vehicle required Audi to recalibrate, so the entire replacement was scheduled through Audi Raleigh. Everything went smoothly from drop off at Audi, to pick up, and the entire service was completed same day, as was promised. The service staff at Audi made the entire visit seamless and painless. Another reason why I continue to purchase Audi s as my daily drivers. Thank you Audi Raleigh!

  Tate Cockrell
a year ago
Bought my wife a 2022 Audi Q5. Love the car. The service at Audi Raleigh was incredible. I did the whole deal from my home. Didn't have to sit in the dealership all day. My salesman, Adam, kept me in the loop through the whole thing. Got a good deal on my trade and paid a fair price on the new car. Business manager, Tommy, was also excellent. Clearly explained all my options and had me out of the office in no time. One of the most pleasant car buying experiences I've ever had. Go see Adam and Tommy if you're looking for a good deal on a great car and you want exceptional customer service.

  Virginia Parker
2 months ago
Audi Service has never disappointed me. As a long time customer, I have come to find their service department as one of the best. Always courteous, responsive and available - you can't ask for much more other than they keep my Audi looking good and running well.

  Michael Crenshaw
10 months ago
I bought a used vehicle through them and was very pleased with the whole interaction.They have a quick and streamlined process. The displayed price is the cost (plus taxes and fees). They offer a fair market price; so no time needs to be wasted bargaining. This is a huge bonus in my opinion.All the staff I interacted with were professional and friendly. Huge shout out to Jerry. He had the perfect test drive route planned out and helped with dropping off my rental car.

  Wallace Green
a day ago
Service at Audi Raleigh never disappoint s. My wife and I were recently lamenting about how so many businesses are quick to shirk responsibility when something does meet our minimum expectation, whether quality or timeliness. We always know what's going on with our vintage Q7. :)

  Alejandro Gomez
2 months ago
Good service at the Audi Raleigh agency.In October 2023 I bought a 2010 Audi, which worked very well for a few days and then had some problems, to which the car could no longer work and the repair was very expensive.For which the Audi Raleigh agency very kindly contacted me, tried to solve the problem but unfortunately there was no solution.They helped me fix everything and get a new car.The reality is that the day I need to buy a car, this agency would be the first place to buy it, I loved the service of the saleswoman who assisted me and the managers.Thanks Audi Raleigh

  ALBERT AZABACHE
a year ago
My family and I were looking for a smaller family vehicle to replace my wife s Q5, we found a 2016 Audi Q3. Nathan answered the few questions I had at the time and I scheduled an appointment to test drive the vehicle. We liked it and started doing the paperwork for which Nathan our salesman never pushed us to do anything we did not wanted to do. Unfortunately for me, my credit report was locked and after a week still is, they found a bank that financed my wife alone and we were able to complete the necessary documentation for us to get the vehicle we wanted. I am very thankful for all that Nathan did keeping us updated, being so patient and professional I would really like to recommend to anyone who is looking for a new or certified vehicle to go and give these guys a chance to work with you.

  Omar Saleh
2 months ago
I was recently interested in an Audi TTS that was listed there we agreed on price , conditions of the sale and everything and then I was asked to fill out a credit application and I did , and they say they received it . I find one of my friends who is willing to take a couple days off work to go down to dealership and then bring the car to me . I call and ask about the progress this morning and to my surprise I was told that they sold the car to someone else . The salesman hasn t even responded to my text or calls since I had to find out by calling the person working in finance their

  Frankie B
5 months ago
Honestly, what a great service department. Had a not-so-great experience at another dealer and Audi Raleigh took us in and took care of our issue promptly and professionally. Shout out to Rich Kuhn and Chris (Tucci) for especially going out of their way to ensure our car was taken care of. Will be our new go-to dealership for service for our brand new car. Highly recommend for anyone looking to take their car in for service. Thank you!

  Alan Dickens
6 months ago
I had a great experience w the Service Dept at Audi Raleigh this week. Rich was very professional and explained everything thoroughly. Emma even took me to my office after I dropped the car off, and Brendan picked me up and brought me back to the dealership to get the car at the end of the day. So very very helpful.

  Artem Andreichenko
5 months ago
Unfortunately we had a very bad experience with the Audi Raleigh. My husband and I are from Ukraine and really wanted to buy a certain car from them on credit. We had already agreed on everything, provided documents and were waiting for confirmation from the bank.AND THEY PROMISED TO REMOVE THIS CAR FROM THE TEST DRIVE, SINCE WE WANTED TO BUY IT.On Monday evening they call us and say that their bank doesn t like something.We were asked if we had the opportunity to buy it in cash? We answered YES, but we ask them to first contact another bank, such as Bank of Amerika. They answered us GOOD. And then the next day in the morning they call us and say that they sold this car. HOW??? How can you sell overnight? It's just irresponsible and mean. Is this some-it's a mockery of people. We spent our time, money and effort on them so that they would just call and say that this car is no longer there. My husband and I are furious and completely disappointed in the service and competence of these people working there. We will never go there again. This situation is too unpleasant for us