S & M Auto Paint & Body Shop
4.8 (87)
12428 Downs Rd, Pineville, NC 28134
(704) 588-0607
smautobodync.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JessieD
8 months ago
Very reasonable prices (came in right at the insurance quote). Staff is awesome - shout out to Sherry who is the best! She kept me updated and was so sweet and efficient. And the owner actually was kind enough to give me a ride to the rental location since they would never answer their phone to pick me up as advertised. The staff provided quality work and I enjoyed working with them. Highly recommend!
Nicole Nieman
8 months ago
I had a great experience at S&M. The team was professional, friendly, and skilled. My vehicle was repaired efficiently and looked brand new after the service. Jared went above and beyond to help me with the insurance company too. I was kept informed about the progress of the repairs. I highly recommend S&M Auto Body Repair Shop to anyone needing top-notch auto body repair services.Services: Painting, Body & Trim
Bob Burnette
a year ago
These guys are the best. Always repaired my cars to perfection. Small scratches or horrible wrecks, it looks like new when it comes out. They will fight the insurance company for you. I won't go anywhere else.
Amol Arun Karkal
10 months ago
Extremely Professional and immaculate workmanship! Highly highly recommend this place for all your auto repair needs. You will walk out of this place with a smile on your face and with a fully satisfied customer s heart! Thank you team!
Mark Metzger
6 months ago
They are amazing folks who will bend over backward to make sure you are happy with their work.
Gia Whyte
a year ago
I ve been to them twice, the other day and 4 years prior. Mrs Cherie (I think that s her name I m bad with names) was front desk both times and both times have been a great representative of them. This is officially my body shop and who I will always recommendService: ElectricalService: Electrical
leanne adams
9 months ago
Best place ever! As single female most places take advantage! Not this place quoted me one price and charged me 120.00 less! I will never go anywhere else! Robbie you are awesome!Service: Body & TrimService: Body & Trim
Magnolia Emporium
5 years ago
We have taken a couple of our cars here. Always for insurance repairs. I never question the work, it's always too quality. They make sure to save you money where ever they can. Great having them work with Enterprise rentals for pickup when you have to leave your car and still need one. Very friendly with southern charm. Pretty clean looking work area despite the grunge they have to deal with. Pretty nice interactions with any of the people we have spoken with working on the cars as well. I just recommended them again to a friend just a few days ago.
Dennis Kenna
2 months ago
Best service and very professional work.
L Foy
4 years ago
The crew at S&M are top notch. Very friendly and helpful. Easy to work with and that do their best to make the whole event as painless as possible. If I need bodywork again (hope not ), I will indeed go back them.
Nicole Gerardi
2 years ago
Poor customer service. I had gotten rear ended and my dealership recommended them as a great service. The gentleman who was doing my estimet was rude and short,and In my impression he did not want to help me or want my service. I was told I would receive an estimate but never got one. So I will not do business with this company.
william burt
6 years ago
Hired S & M to install new heavy duty front and rear bumpers that I scooped up from Fab Fours to put on my 2002 Ford Excursion. My experience:Customer service: 5 stars. Updated during the processWorkmanship: 5 stars. Bumpers were for a Superduty so modifications were necessary. Had to pretty much customize. Awesome job.My rig looks great with the new bumpers. Appreciate the good work that was done on a very tough job, that many garages would refuse, so wanted to leave a positive review.
Kevin Summerville
a year ago
Great service and quality, we had a new hardtop on our bronco painted white and it turned out Awesome.
Hannah B
9 months ago
Great customer service!! Really friendly. Work fast and good work
Adrianna Sharp
3 years ago
My front bumper was off slightly from parking too far ahead and pulling it when reversing. I went to multiple body shops for quotes. Jared was quick and honest. He was able to fix it within the hour for a fraction of the cost I got from other shops. Will definitely be back, thank you Jared!!!
Jessica Olivares
4 years ago
"Like it never happened" Great customer service, great communication and amazing work! My insurance gave me a lousy estimate but they worked with them to get it worked out. I will definitely recommend them.
James Snowdon
3 years ago
Excellent service. They fixed my Mercedes bumper. Honest guys too. Once the the parts were there, I dropped the car in and it was fixed within a day. I ll come here again and again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Johnny White
7 years ago
For years, Bobby Smith owner of S and M body shop has been our go to guy for our personal, my family, and my business work on our vehicles. He and his people are the most attentive, caring, professionals that we have ever experienced in the field of automotive repair. For some 20 years, he has become a stalwart for us. We commend him and his staff for their customer care.
Levi Shelton
3 years ago
They did a great job fixing my car in a timely manner. Handled the drop off of my rental and all insurance matters. Thank you!
Kendrick Sheats
7 years ago
After my accident I sent my 2008 Acura RDX to them on Nov. 13 2016, they kept my vehicle here for 10 days and failed to even give me an estimate. They said it was because they couldn't find 1 part, also Robbie ( shop owner) told me that my vehicle would be a total loss. So after 10 days went by I sent my vehicle to WRG Paint and Body on Nov.23 and they had my vehicle fixed in 1 week, no problems. They mentioned the S&M just flat out didnt want to spend time finding the part they needed and so they didnt want to work on my vehicle. My advise is to not take your vehicle here, go some where that values your business and treat customers with a level of dignity.
Brent Strong
2 years ago
Very professional, easy to work with. Thank you for a great job I will definitely do business here again.
Chris Sellers
2 months ago
Great work, great team!
Rodney Lail
2 years ago
The guys where super nice and made me feel good about leaving my ride in their hands at an affordable price.
Brian Neiheisel
6 years ago
Outstanding service and everyone I interacted with was extremely nice. I highly recommend S&M for any vehicle paint and/or body work needed.
MEGAN OBRIEN
2 years ago
Wonderful customer service. Sherry simplified the whole process for me. I highly recommend them.
claude g
2 years ago
The best car shop in the area! Friendly staff who don't try and rip you off.
Mark Ostrega
3 years ago
Took my car to the shop right on when my appointment time had came. Had me in and out in a timely manner, saved me money, provided quality work.
Cinnamon Jackson
3 years ago
They have fixed my car 2 times and S&M is the best I will be back if something happens to my car.
Rey Padilla
a year ago
When you enter, warm greetings, helpful and knowledgeable personnel. Keep you in the loop every step of the way.
Jason Blackwood
3 years ago
These folks do quality work and they communicate well. Highly recommend!