Mitchell's Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ellen Bradley
3 months ago
The guys at Mitchell s did a great job. Even through my tantrums they were processional, polite & reassuring. Parts did take awhile to come in but Joey did his absolute best to have them in a timely manner-unfortunately we can t control 3rd parties. A massive buck hit my jeep & did major damage. Now she s back good as new (even CLEANED!!!)Again, thank you Joey & his team at Mitchell s!

  Eric Fletcher
4 days ago
Joey is a great guy to do business with! Excellent work! Not your typical body shop where they keep your vehicle for months for you get it back. Great communication while my vehicle was there. He kept us updated. I sent everyone I can to Mitchell s.

  Beth Donahue
a month ago
Needed a minor bumper repair on my new VW and the dealership recommended Mitchell's. Very pleased with the experience. Everyone I dealt with was friendly and professional. The parts arrived quickly and the repair was scheduled within a couple weeks. The car looks as good as new and the final price was the same as the estimate. Hope I don't end up needing any body work done again any time soon, but I would go back!

  Team Awesome
3 weeks ago
No one ever wants to have bodywork done to their vehicle but when I have to they are always my choice. They do a great job in a timely manner and have great customer service and communication. So thankful to have them locally. David Goins is our guy and Joey always takes good care of us. They go the extra mile. Thank you all for your service!

  JoAnn Daly
2 months ago
Phenomenal Work & Friendly Atmosphere from the Front Office to the Work Shop. Went Above & Beyond!! My Truck was Completely Clean... Inside & Out...WOW... was Not expecting that!!!Received Daily Update Texts as to the Completion Status of the work being performed on my vehicle!! I Will Definitely go back if I ever Need Body or Paint Work Again! Thanks Guys... Keep Up the Great Work!!Sherwood Daly

  Lakreshia Murray
8 months ago
I wanted to personalize my vehicle, and they did a beautiful job replacing my make emblem and model words. Not to mention when I got my vehicle back, I noticed the floor had been vacuumed and they wiped down everything. I was pleasantly surprised because I wasn t expecting that. Most importantly everyone was professional and the price was very reasonable! I ll be going again for future vehicle changes.

  Jenny Wilkins
2 months ago
Absolute amazing job. Vehicle looked fantastic. No complaints at all. I will use them again and I will definitely recommend Mitchell s to anyone.

  Chris Blow
4 months ago
My wife and I both had unfortunate fender benders this year. Mr. Edwards made the insurance process a breeze. Our cars look brand new. They even washed my ole dirty work truck. Highly recommended!

  Edmund Gillette
5 months ago
Came highly recommended from my father in law. Excellent customer service and quality of work. I appreciate the attention to detail and getting the job done within the promised time. Thank you for your hard work and fair pricing.Service: Body & TrimService: Body & Trim

  Kat Kowar
6 months ago
The people at Mitchell s were incredibly helpful and professional. They helped replace my rear bumper after residual damage from an accident that occurred months ago. They worked quickly and were flexible to ensure that my needs as the customer were met without considerable inconvenience to my work and daily life demands. The quality of the repairs made were very good. Would absolutely recommend this shop to others.

  Mark Wilson
a month ago
Mitchells is the only place I take my vehicles to have work done to. They exceed expectations every time and work with you and around your schedule to accommodate your every need.

  Chris Blow
a year ago
Had a minor fender bender, Mr.Edwards and his team had my truck back looking good as new. He made the whole insurance process a breeze! I m picky about my truck, they made it perfect!!Service: Body & TrimService: Body & Trim

  Tracy Pittman
8 months ago
Mitchell s repaired my Yukon after recent deer damage. Their level of professionalism and customer service was second to none through the entire process. We are repeat customers and would recommend them to anyone needing repairs. From towing my vehicle, repair work, and detailing services everything was done in a timely manner and they kept us informed throughout it all. Highly recommend!Service: Body & Trim

  Travis Barnes
8 months ago
Listened to my concerns, informative every step of the way, and communication is priority for Mitchell's. The end result for the completed work met and exceeded expectations. Great people everywhere, from the front desk to the shop! I Highly recommend Mitchell's to family and friends!Service: Body & TrimService: Body & Trim

  Phillip kelly
a year ago
Outstanding job! Quick and professional. I will recommend them to everyone I know and anyone I meet. 100/100.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jaimi Mimi Morgan
7 months ago
Very nice people, easy to work with, if you have an issue with anything they correct it right away. I will recommend and use them again if needed. Thank you so much for the kindness and customer service skills. It's much appreciated.

  JE Vid
5 months ago
Exemplary workmanship. Used OEM parts to replace damaged parts. After repair, couldn't tell if the repaired area was even damaged. Glad we went to Mitchell's body repair shop.

  Tamara Johnson
3 years ago
I would like to update my review and commend Dawson's Collision for ensuring my needs were met. I was involved in a fender bender and chose this company to do the repairs. My insurance company only covered my rental for 30 days and failed to extend the rental period due to car my not being finished by the 30th day. They found more damage after the car was suspended which pushed the date back. Dawson's Collision offered to cover my rental until the repair work was complete. They put me in a rental (the same day) until my car was ready. In addition, they covered my battery replacement fee. I am happy with the service I have received from this company and I appreciate this company for ensuring I was taken care of while they were servicing my vehicle.

  Amanda Rackley
7 months ago
Mitchell's auto body is in the pocket of Farm Bureau Insurance! I came to them for an estimate after my car was severely damaged in the large hail storm in May. I was told I would receive the estimate next day, but never did. I called every day for a week and was given the run around, and never provided an estimate. It is important to note that this company was 'recommended' by the farm bureau appraiser Roger Smith. I know now why he recommended them! Do not do business with them, they are dirty, shady, underhanded and corrupt!

  Andy Forrester
3 months ago
The Mitchell s Body Shop team did a fantastic job repairing our vehicle. We will use them again.

  G M
a year ago
Vehicle repairs done very well, vehicle looks great! Repairs done timely and very clean when picked up. Mitchell's Auto Body communicated very well during repairs and went above and beyond. I had an A/C issue that Mitchell's looked at & repaired at NO EXTRA CHARGE! Would rate 10 stars if possible, definitely use this shop for ALL your body repair needs!Services: Painting, Body & Trim

  Wendy Hunter
a year ago
The owner is so nice! They did excellent work on my Odyssey and finished earlier than expected! Received daily updates on the process. Van was clean and you can t even tell it was ever worked on!! Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Nordia McLean
a month ago
Work was done in a timely manner. Outer damages were no longer visible to others.

  Anthony Etzold
a year ago
Did an excellent job on my wife's Ascent replacing the front bumper and grill. Cleaned the car inside and out before we picked it up as well. Initially, we went with them only because they were All-State preferred, but they did a great job.

  Randy Foy
a year ago
Joey and his Team are awesome! Always professional, polite, courteous and always exceed expectations. They are my body shop. I won t go anywhere else. I highly recommend them if you need a quality body shop.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dave Lane
4 months ago
Great customer service and even greater workmanship. Highly recommend them!!!

  Donna Malloy
a month ago
Professional atmosphere and quality work. Highly recommend!

  Lloyd Tillman
a year ago
Joey and the his team repaired my truck from a incident with a deer. Very pleased with their professionalism of work and customer service. I'll recommend Mitchell's Body Shop to anyone.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dena Lipscomb
a year ago
Where I should have waited and took my vehicle to be fixed because where it ended up at Roger's Auto/Body Repair Shop in Kinston didn't do anything correctly in making repairs to my vehicle and my insurance company wasn't any better in trying to resolve it either... It will definitely be going to Mitchell's to get fixed right as it should of been to start with. Mitchell's is the only place to go... I assure you that !!!

  Kirk Ellis
2 years ago
Great Body Repair...my car was better when I got it back than before the vehicle accident. They fixed extra dings and nicks on my vehicle at no extra charge that were not caused by the accident. They washed and cleaned the car and detailed it inside and out also. They even buffed and cleaned the rims!These guys really show pride in their work and do many extras for you. They kept me informed as the repairs progressed via text messages. I highly recommend Dawson's and also Joey Edwards the owner. I was extremely satisfied with my repairs. 5 Star Service *****!Services: Painting, Body & Trim