Gray's Towing - Morehead City
4.6 (64)
5226 Narron Business Dr, Newport, NC 28570
(252) 240-2318
graystowing.net
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Poole
a month ago
Fantastic service. Highly recommended. If you re ever in an unfortunate need for roadside assistance, Gary s Towing is the answer.We were 13 hours away from home and needed assistance. Within 15 minutes of calling Tony arrived on site. Tony was professional and resolved our issue promptly. Quality service and would use again for assistance.Thank you again.
Melanie Simmons
4 months ago
Jeremiah was awesome! Thankful we didn t have to wait around to long for him to show up, he took care of us and got our car where it needed to go.
K Guthrie
2 months ago
All around great experience.Zack was prompt and provided exceptional customer service.I highly recommend Gray's Towing.
Christine Fulk
2 years ago
Gray's came to change a tire for me and did a good job but the guy left my tire upright. The tire was off balance and more air leaked out and the tire fell over in the rim and scratched the hell out of my brand new truck rim!! I called the company the next morning and they said sorry for my luck!! Really!! So, I won t be using them again with that attitude $150 later I had to pay to get the scratches buffed out .
Laura Ammon
a year ago
If your trip to the beach ever includes a flat tire or the need for a tow, and I sincerely hope it doesn't, but if it does then Gray's Towing has the best people to help you get your car back in the beach vibe. Tom came to the rescue and provided excellent service and friendly support. Our car did require more than just a routine tire change and Travis came to tow us to a local shop. Overall, 100% excellent service from friendly, helpful people. Thank you Gray's Towing for the quick recovery of our spring break get-away.Service: Car towing
Scott Kuvin
a year ago
Called on a Sunday. Nick arrived quickly to get my friend s boat and trailer after losing a tire. Nick was quick, professional, and cautious with everything including making a stop to ensure everything was secured 100% even in slow traffic. Highly recommend and THANK YOU to Gray s and especially Nick for the quick and prompt service. Will use again for sure.
Micki Bernatitus
10 months ago
I was getting ready to leave on trip and had a dead battery, called and they arrived quickly and were very helpful and friendly. Good experience and I was on my way quickly.
Christine Caudill
a year ago
Tom from Grays Towing was excellent at his job. He called to let me know he was on his way, when he arrived 15 minutes later he was polite friendly and efficient. Thank you TomService: Car lockoutsService: Car lockouts
Kristen N
3 years ago
So I had kind of an emergency situation this morning when I had my baby in the car and had a flat tire. I was able to get to the gas station which has an air pump but I have no idea how to do anything like that. Thank goodness There was a grays truck there and he helped me out. He was really nice and helped me out with getting air in. I ve used this business in a professional capacity too about a year ago when I had to have my old car towed , they were super nice then too. Definitely will use them again if I ever need a tow!
Wesley Waller
a year ago
I cant say enough of them the day I called..1.is was price for about 35 miles..2. Once called the correspondence from the driver was immediate. And checked on my safety..and kept reaching out to double check on me..3.one he showed up in the massive rain storm. He got to it and told me dont worry about helping him just get my kid in the car seat and
Erin Ettinger
a year ago
Tom responded fast, communicated well, and got my daughter s flat tire changed fast. Great service all around!Service: Tire changeService: Tire change
karla jones
a year ago
Horrible service. We called at 1 and said we were broke down. We were told they would be here by 2:05. Still waiting at 3:30. Sad thing is we were on vacation and had 2 special needs kids and a diabetic with me. They need to be more on their time schedule!! They say they will get to us as soon as possible.Service: Local haulingService: Local hauling
Spencer Carstairs
3 years ago
I was in an accident on the 15th of March and the guys that got my car were super nice and understanding and gave me all the information I both wanted and needed to know. When I called to see when I could get the stuff from my car the lady was very nice and well informed. When I went to grab the stuff out of my car and sign it over to the tow yard I wasnt sure what to do or expect and the guy there walked me through everything with patience, kindness, and if I am in need of these kinds of services again this play will be my first call
Alex Vogl
3 years ago
I called them to get my vehicle towed. She told me that it would be 45 min to a hour until they would come but they would call when they are on the way. That was fine. I ended up calling back and telling them I was leaving that I would put the key in the cup holder. I went ahead and paid for it since I wasn t gonna be here when he calls. I go to leave and my car was missing .I didn t get no phone call that whoever was on the way, so I didn t get to put my key in the car. I called them and told them I didn t see my car. Lady told me to hold on one min, so I did. She gets on the phone and tells me well since you already paid for it and said you were putting the keys in the car, there was no need for them to call you. Am I missing something?? They should have still called me to let me know they were on the way, so I could have made sure my key was in the car. All she could say was well they dropped it off where you wanted it. Can you say RUDE!! Now I have to figure out how to get the key to the mechanic so he can fix my car.Service: Car towing
Joshua Smith
2 years ago
Today, extremely magnificent service took place. From talking to the dispatch lady and Josh showing up. My tire went flat on the side of the road. Within 30 minutes, from phone call and being taken care of... I was back on the highway. Thank you!!! Service: Tire changeService: Tire change
pedro serrano
8 months ago
I appreciate the communication on the arrive of the towing service provided. Amazing tow operator and highly professional.Service: Battery serviceService: Battery service
julie ballance
a year ago
AAA sent this company to help me and I am so glad they did. They were a professional, personable, efficient, and extremely helpful. Thanks Robert and Patrick!!Services: Car towing, Tire changeServices: Car towing, Tire change
Jacob Tharp
3 years ago
I have used this business a couple times for vehicle lockouts, but my car recently got towed, and without me knowing...I literally was in the process of fixing my tire, which was knifed by a neighbor, and one morning bout a week ago, my car was gone, as soon as I had a mechanic on the way over so he can get my tire, put the rim in my new tire, then my car wouldve been good to go...I am upset, and they can keep charging all they want, but I have no way to get anywhere, and I am not paying more for what I payed for that car! There was no reason for it to get towed...I can't work now cause my car is gone! And now I am never calling them in the future for anything! either they can buy the car title, or they can keep the car...but do know, that I am telling everyone to not go through your business!! I just lost my only car, and have to walk everywhere!! I live in Section 8 in Morehead City and I feel like it wasn't fair! I have been trying my hardest!! Keep charging...im not handing in my title! Oh and I am using my man's google account to write this! DO NOT GO THROUGH THIS COMPANY FOR ANYTHING!!!!Services: Car lockouts, Car towing
Chris Brown
a year ago
Had a car removed he showed up the time he said he would loaded it right up when dropping it off he went to the place next door but we were right behind him and corrected him he did a good job
Paul Anderson
a year ago
Highly recommend Gray s Towing. They are prompt, professional, and knowledgeable. Towed my truck on a Sunday afternoon.Service: Local haulingService: Local hauling
Kayla Pondo
a year ago
Locked out and Tom came and saved the day! Very nice and unlocked the truck in 5 seconds!Service: Car lockoutsService: Car lockouts
David Jones
a year ago
Did notI pick up my vehicle for 4 hours later And Local Company Not impressed I had a diabetic woman Special needs kids call at 1pm it was after 4pm not goodService: Local haulingService: Local hauling
Elizabeth Salter
2 years ago
Excellent service!!! Friendly, efficient and affordable!! I'm giving Phillip a 5 star Customer Service rating!! Thank you!
Gary Wroblewski
3 years ago
Excellent...very polite and thorough in performing the tire change on a rental car after we had a blowout.
Gabe Dubis
2 years ago
Professional service and would definitely call again. Towed my car from Cedar Point to Greenville NC.Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Rebecca Cochrane
2 years ago
Fast, dependable and great customer service. Affordable roadside service for someone without AAA! Thanks Patrick!!Services: Battery service, BatteryServices: Battery service, Battery
Mike Flora
2 years ago
Great experience. Professional and very timely. Will use again if ever needed.
Fanecia Campbell-Daye
2 years ago
I use Gray s for towing through my insurance company. They are good.
Stephen Watson
8 months ago
Showed up on time. Friendly ServiceService: Car towingService: Car towing
J W
a year ago
Fast, courteous, and professional Even on an after hours weekend call.Service: Car towingService: Car towing