Eastern Carolina Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Holloway
a month ago
Bought my first beand new car from here today! What a wonderful experience from start to finish. The whole team was amazing! I did not feel rushed or pressured at anytime. I would highly recommend buying from here if you are in the market.

  Richard Hund
a month ago
Tim and Kerry are absolute godsend, what took another dealership 3 days they got done in a couple hours. Kerry really went above and beyond, got to know us and was honest about everything he was running by his manager. Tim the manager constantly checked on us,l and made us feel more like family than just a customer. Extremely friendly and professional, if you need a car, this is the place to go!

  Guillermo Martinez
2 months ago
This is the place for anyone who is in search of a Nissan. The transaction was facilitated by Carnell Wallace, and he did a phenomenal job. He (Carnell) made my family and me feel welcomed and comfortable, and he was able to secure a great deal for us. When working out a deal, I never once felt like I was wasting my time or Carnell s. I would highly recommend Eastern Carolina Nissan to anyone and everyone.

  Markezious Washington
3 months ago
Had an excellent experience at Eastern Carolina Nissan purchasing my Dodge Durango today. Shawn Becton's superb assistance made the process smooth and enjoyable. Highly recommend!

  Mr Solid
2 months ago
My car-buying journey wasn't just a transaction, it was an adventure! Mr. Wallace wasn't just a salesman, he was my guide. He didn't just try to sell me a vehicle, he invested in me. He listened to my needs, understood my dreams, and even though I didn't drive away in a car today, he fueled something far more valuable: hope for the future.Mr. Wallace isn't just in the business of selling cars, he's in the business of empowering people. He didn't see a dollar sign, he saw a potential. He crafted a plan, not just for a purchase, but for my progress. He's not just a salesman, he's my vehicle visionary.If you're looking for someone who cares more about your journey than your destination, look no further than Mr. Wallace. He's not just in New Bern, he's in the hearts of those he helps. He's more than recommended, he's an experience. He's the difference between a purchase and a partnership.Thank you, Mr. Wallace, for believing in me. You might not have handed me keys today, but you unlocked something far greater: my confidence.This isn't just a review, it's a heartfelt recommendation.

  Moody Moonchild
3 months ago
If you are in the market for a car; Zachary Moats is your guy! I couldn't imagine going anywhere else to purchase my vehicle. I was looking at a few different options with him and he was very patient and accommodating with my situation. Zachary was very quick with any questions I had and made choosing the perfect car very easy. I will definitely be working with him in the future.

  pedro serrano
3 weeks ago
Came to EC Nissan for some stereo trouble for my 2018 Nissan Pathfinder. I was immediately referred to Joshua Brown who explained step by step of what I needed and provided a detailed timeline on the repairs. Throughout the process of getting my vehicle serviced, Joshua kept me updated on the progress of the service. Major shout-out to Joshua for all his work and a major shout-out to the technician that worked on my vehicle. My vehicle now feels new again. Thank you EC Nissan Service for your hard work and dedication for provided the BEST customer service.

  Rita Gill
2 days ago
Scott Gaither was the Sales Representative that I worked with to acquire a 2017 Camaro. Scott went above and beyond the call of a salesman to make it possible for me to purchase the vehicle. During the JOURNEY I was pleased to meet his mother and see the town he grew up in. I live over 500 miles away and in a different state. Thanks Scott

  kenzie giroir
3 weeks ago
Love this dealership bought our first van for our family after a rough car accident they made the process quick easy and fun! Kerry Kurth helped us through the whole process and was super professional, kind, and well mannered!

  Shanta Franks
a month ago
I was told if you need to get a car go to Eastern Carolina Nissan. My mother of course was the one who pointed this out to me. I decided to go and check them out. I was apprehensive about making this purchase. I've had cars before but not of this caliber. I took a leap of faith and I made the purchase. Mr. Carnell Wallace has helped me with so many things about my new car. I'm so grateful. If I have questions even now he is my go to salesman. Mr.Wallace is a very hard worker and he has a great attitude. He has made my family very happy and my mother as well. Thank you Eastern Carolina Nissan!! Mr. Carnell Wallace I thank you as well. It was a pleasure doing business with you. I am the proud owner of a Nissan Rogue.

  Sarah Benton
4 months ago
Mr. Gray at Eastern Carolina Nissan was a massive help! He made the process so easy and simple. I could tell he was an honest guy who dealt honestly with us. 10/10 experience. This branch (Eastern Carolina Nissan) captured the small-town-business atmosphere. If I did not know better, I would have believed that Eastern Carolina Nissan was a mom and pop shop dealership, marked by true kindness and honesty.

  Lynn Peck-Collins
2 months ago
I was met at the service entrance by Jason, who pleasantly checked in the car for my service appointment. He asked pertinent questions regarding the cars operation, listened, and answered my questions. I felt confident we were on the same page for the services to be performed, and in the end the price was slightly lower than expected.

  Carnell Wallace
7 months ago
Hello my name is Carnell - client advisor I work with Ecnissan and it is my pleasure to serve our customers any everyway to solve their vehicle purchasing pains. Please let me know if there is anything I can do for you and your loved ones.

  anita smallwood
a month ago
my experience with the service department was awesome. Right away, I felt something different cause I was handed a business card with my advisor's phone number, in case I needed to check on my vehicle and that has never happened. I was expecting to have an horrible experience, but Angela Latham made it so easy. She kept in touch with me from the time I dropped my vehicle off until picked up, she even called to say that the parts truck broke down and it was going to put them behind a half day. She contacted the warranty folks and I think it took all of 3 days to get my truck back. I never needed to use her business card cause she always called me and when I couldn't answer the phone, her voicemails were so detailed, that I didn't need to call her back. If I could give Angela a 100 stars, I would. this is the greatest experience I ever had in all of my years having my car service! Nissan, she was great! This was my third experience at Nissan and Angela really stood out and any time my vehicle need servicing, I will be sure to ask for Angela.

  Andrew Gratz
2 months ago
If you need a Fantastic, Friendly, and honest salesman Carnell at Nissan is your guy! He was extremely nice he greeted me with great energy and a smile! He was extremely patient with me as well. Anyways 10/10 would recommend and buy again.

  Tristian Kelly
2 months ago
Great selection of cars, also superb customer service. The gentleman there name Carnell was super helpful. Answered all the questions I had, and believe me there was a lot. Seems very genuine definitely recommending him if your going to get a vehicle.

  Support New Bern
2 months ago
Forget just buying a car, today I embarked on a journey with Mr. Carnell Wallace. He didn't just sell, he invested in my future. While I didn't drive away with wheels today, I walked away with something far more valuable: confidence and a genuine plan. Mr. Wallace isn't just a car expert, he's a champion for his clients. He believes in me, even when I don't fully believe in myself. To anyone in New Bern, seeking more than just a car, look no further. This man isn't just selling vehicles, he's changing lives. Thank you, Mr. Wallace, for the unforgettable experience and for being my guiding light on the road ahead. You're a true treasure.

  ebony green
2 months ago
If you need a vehicle, I highly recommend Eastern Carolina Nissan. They are like family. Unfortunately I was in a recent accident that totaled my Pathfinder, ( also purchased from them ). I went in yesterday to talk to Shawn Benton to see what my options were as I just recently started a new job and my insurance hasn't finalized the paperwork for my old suv. Sean and Tim Murray, what can I say ! They are truly beyond words, they worked to get me approved for another suv. They care about their customers and will go to war for them. They even sung happy birthday to my daughter. The nicest people, can't say enough. This is my 3rd purchase, I highly recommend them. They are the BEST !!!

  Travis D
3 months ago
Carnell Wallace helped me and my girlfriend find our first car. Was very welcoming and personable. We both got to test drive the car and he explained all the features where we could both understand. He answered all questions at the dealership and even know a month later when we give a call. He helped get us a great deal and the experience with him increased our confidence with the purchase and choice of dealership. Will 100% come back and recommend the dealership and Carnell.

  Ethan Born
a month ago
I bought a lemon Shawn sold me. Found huge problems in the struts. I had to replace the struts. Shawn said they would pay. Never paid.Don't do business with this dealership. Shawn lies just to be top salesman

  Waneita Slack
2 months ago
I am very pleased with the kind and helpful staff at Eastern Carolina Nissan.My buying experience with Carnell was the best I have experienced. He made sure that I knew every step that was being taken in my buying experience. I really appreciated that. If you are looking forward r a nice vehicle, I recommend coming here. You just can't go wrong with any of the staff at Eastern Carolina Nissan, but I personally recommend Carnell.

  Doug Coley
a month ago
Salesman, Shawn, was very professional and sales manager, Melina, was great in navigating me through the paperwork. The General Manager Scotty Turner came out and introduced himself and made me feel relaxed in the buying experience.

  Shaundel Godfrey
2 months ago
I recently had the pleasure of meeting Carnell Wallace at Eastern Carolina Nissan, and I couldn't be happier with my experience. From the moment I walked onto the lot, Carnell greeted me with a warm smile and genuine enthusiasm to help me find the perfect vehicle.Carnell's knowledge and expertise in the automotive industry were immediately evident as he guided me through the selection process. He took the time to understand my needs and preferences, patiently answering all of my questions and addressing any concerns I had along the way.Not only did Carnell provide exceptional customer service, but he also went above and beyond to ensure that he could help me find a car that fit both my budget and lifestyle. He was transparent and honest throughout the entire transaction, making me feel confident and reassured in a decision to purchase from Eastern Carolina Nissan.

  Susan McRoy
3 months ago
Shawn was one of the best salesmen I have ever dealt with. He listened to my needs and offered suggestions. I didn't feel pressured to make a deal Tuesday afternoon. He gave me options, and I told him I would call him Wednesday morning. Wednesday morning, I showed up at the dealership and bought my car. We will definitely go back to Shawn for future purchases.

  Carla A. Massie
4 months ago
EC Nissan had the perfect car for me with the exact color and trim I was searching for. They also had the perfect accommodation service of delivery. The entire process was simple and easy from beginning to end. I m a happy owner of my 2023 Maxima. A special thanks to Alex and your Team for streamlining a smooth and successful purchase process.

  Deann Whitehead
3 months ago
I was quoted the price of $53 for an oil change and tire rotation over the phone but when I got to the shop with my coupon I was showed a chart price beginning with $113 and expected to pay that price. When asked for my salesman that I have been dealing with for years Shawn Becton I was told Shawn couldn t help me ! I ended up paying $65 for my services. My experience was not pleasant and for the future I would like the price quoted over the phone to be the price that I pay. Thank you for your time and patience.Ida Whitehead

  becky kiser
4 months ago
I went in to look at a Kicks, Kerry was really nice, got a lot of my info out of the way, took me on a test drive and made it really easy to drive home in my new car. Tim was fast and efficient, answered all my questions and guided me through the process. I love ENC Nissan. On my 3rd purchase from them. Wouldn't go anywhere else.

  Victoria
3 months ago
I Highly recommend speaking to Zachary Moats when looking to purchase. He s very informative and also listens throughly to what you are searching for in a vehicle, physically and financially. It was a pleasure doing business here and will continue pointing anyone to this dealership when looking for a new vehicle.

  Jr. Pliego
4 months ago
Amazing team and always friendly. Worked and fixed on 4 items without giving me any difficulty. Of course it was under warranty but other manufacture dealers have always given me problems for stuff that s under warranty, Nissan has earned a lifetime customer.

  Joshua Lagasse
5 months ago
Zachary was awesome in helping us get our Jeep. He was very informative and knowledgeable, yet totally chill and no pressure. The whole car-buying process was smooth and easy here as well.