Trax Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sm2353
a year ago
I went there with my best friend to deal with a problem he was having with his car. We took the car in at 8:30 a.m., they had it diagnosed and fixed before noon. The problem with the car was not complicated, another garage might have done this just as quickly; but it was the reasonable price and manner in which we were treated that really made the difference. Thank you Trax Automotive!

  katt dood
4 months ago
I don't really get a lot done to my car but this is where I go for my regular oil change or to get my tires replaced, small stuff like that. Their prices are nearly too good to be true, but I've taken two cars here and neither one of them were ever messed up, so its legit. One of the first times I was there they offered me a spare Bojangles biscuit so maybe I have rose tinted glasses, but I'll keep going back for the chance it'll happen again.

  Dianna Delaney
4 months ago
Moved here from MO and had to find a reliable, honest and trusted mechanic- Matt and team fit all of that and more! I highly recommend, give them a try and I promise you ll be back every time after.

  Shellie Ferguson
2 months ago
He put a motor in my car and it wouldn't crank. I tok it back 3 times after having to floor the gas to get it to start and he never fixed it after charging me 4200 for the motor then 400 more the 2nd time I took it to him. I took it somewhere else to have it fixed and they fixed 3 vacuum leaks where he put bolts in the hoses instead of capping them. Went back to take my bill to him where I had to pay the other shop $800 and he pulled a 45 on me and my fianc� and threatened to shoot us if we didn't leave. He's very unprofessional and has a short fuse. Be careful before trusting his work or his mindset. His name is Matt, he's the owner of trax

  Ryan Oglesby
9 months ago
Had my alternator replaced here back in December 22, couple weeks back it went bad, went to Trax to have it checked out. Immediately was told I was covered parts and labor, I planned on having to leave it for a day or 2 not only was everything covered they had me up and running in about 2 hours. Very nice guys and excellent service. It s so refreshing to have people honor a warranty, without all the rigamorole that usually accompanies it.This AM 6/26/23 I had 2 flat tires, they fixed me right up,and had me out in under 30 minutes. For my experience, they have been above excellent. Will use them again for sure.

  T444e DT
3 years ago
I went to Trax As water was entering my fuel tank. I told him I had one stripped bolt and needed it re-threaded. Trax went in and secured the tank checking all 8 bolts to assure the repair. It held strong then after a break When I arrived to my vessel 10 months later with water Over the repair I thought well now we re about to find out(I had confidence it held strong even before checking for water). Sure enough There was zero water in my fuel tank!! The only negative is it took me so long to get back to the boat!!

  Nathaniel Kiker
4 months ago
My favorite auto shop in Mooresville. They do good work, and everyone here is honest and friendly.

  jerry scott
5 months ago
Timely response to my particular problem, dropped my vehicle off the evening before the work performed, picked up next day.Easy and convenient.

  Steve Kays
11 months ago
Matt and his crew are spot on. I'd been looking for a new GOOD mechanic/shop and I finally found one at Trax. They are thorough and do excellent work at a fair price. Definitely check them out, you won't be disappointed.

  Jedd Smith
10 months ago
Great people, good work. They are honest and care more about their customers than making a buck. Say hello to the dog, but take your hat off first. She's a lady.

  martina astillero
a year ago
Went with a problem that we expected to be over $1000 in repair. Mark was a very honest and trustworthy. Found and fixed the issue for less than $150. Would recommend this locally owned business for any automotive repairs.

  Joanna Spence
a year ago
Took our truck to him because it wouldn't stay running. He told us it was the fuel pump and filter. The Cost $700 picked it up after the repair and everytime we drove the truck we had to have it towed. He kept telling us he did the work. After numerous calls we finally crawl under the truck to inspect the work and he did not change the fuel filter..I went into his business and he lied to my face twice about doing the work until I showed him a picture. I pulled out my phone as he can't deny a picture that clearly shows rust on bolts. Pictures included for reference.He kept saying it could be 8 different things wrong with my truck and that he told my husband that, which he did not. One of them things being the Crank shaft sensor. Kept mentioning the Crank Shaft Sensor.He finally agreed to tow the truck and finish the work he'd been paid to do 4 months prior. Change the fuel filter. I believe that once this is done based on our previous conversation that the truck should be fixed and run.Get a phone call a few days later that I owe 150 for work I never authorized. Guess what he replaced....THE CRANK SHAFT SENSOR...He just took it upon himself to do additional work with no conversation. (Kind of funny how my truck runs now.)So after a short conversation we come to an understanding that he'll eat the cost as I didn't authorize the additional work. I left to get someone to drive the truck home.I go back to get my truck and he has messed with the engine. WHO DOES SOMETHING PETTY LIKE THAT??? He left a message advising my husband that he disabled the vehicle until payment. (Basically taking my truck hostage). I had to pay him for work I didn't authorize for him to fix whatever he disabled.That's just not how you do business.Service: Engine repair

  Will Loper
a year ago
If I could give them negative zero stars I would. When I took my 98 Honda Civic to Traxx the power window was off track and I needed a new exhaust from the headers all the way back. I told Trax of this and they told me they would give me a cost to repair the two. A few hours later, Trax called me and told me that I also needed a new radiator because my car was running hot and that my brakes had gone out when they were pulling my car into the bay (really??). They quoted me a price of $1361. I haven t had a car run hot in over 20 years and there was nothing wrong with the brakes because I had brakes put on six months prior. Immediately, I called a flatbed and had my car towed back home. My neighbor works on cars and I told him what Trax had done. He replaced the radiator and found that Trax had literally poked a hole through it. Nevertheless, if you are even considering taking your vehicle to Trax please look elsewhere.Services: Auto power window repair, Auto exhaust system repair

  D�idre Bermudez
5 months ago
Amazing service, fair pricing and accommodating

  Jamie newberry
a year ago
I've been using this shop for about 10 years and I've never had any issues with doing busness with them. They provide the best work in town for a price way better than any franchise or other little shops around town lived in mooresville my whole life and once j found them I never turned back

  Earl Constantine
4 years ago
I forget the gentleman s name that helped me out, but he was great! Gave me a great deal on a weld for my muffler, and even gave me a free cold Gatorade when their machine was out. 10/10 would recommend!

  Mara Starnes
a year ago
Our truck was stolen yesterday from their lot. Beware they only have one camera so your vehicles are not safe at this shop. The owner did not give us a refund for services we don t know were rendered or not.Services: Vehicle Inspection, Air conditioning, Oil changeServices: Vehicle Inspection, Air conditioning, Oil change

  Jorge Rivera
10 months ago
In and out quick with great service and friendly! They were prompt and very well priced.

  West Side
3 years ago
Went to have valve seals done.They told me it could be in the car, quotes me a price.After I paying them .They weren't able to do it the car.Charge me more.Then stripped out the Power steering and the AC lines .They deny that they broke it until I showed him the pictures he sent me of it tore apart.Finally got him to look at it.Then wanted to me wait 3 weeks to take it apart.WORSE SHop Ever.

  Greer D
4 years ago
Today, finding a talented and ethical person in almost any industry is a challenge. Finding a highly-skilled and experienced automotive expert who takes care of his customers like you d take care of your own family is like finding the proverbial needle in a haystack. Matt confirmed for us we didn t need the repair work two other independent mechanics said we had to have. And, the work we did need done, wasn t nearly to the extent we had been told. Matt and his team did exactly what was needed and charged a fraction of what my 18 year old son had been quoted elsewhere. The result is, we have a safe and healthy vehicle for my son to drive and we didn't have to break the bank. Now that I ve found him, Matt Foxx, owner of Trax Automotive, and his team will be the only ones working on our cars. Thank you Matt!!!

  Travis Robertson
4 years ago
This place was recommended to me by a friend after I moved here a couple years ago. They have fixed issues with my van and my suv. I Highly recommend you bring your vehicles here before going anywhere else.

  Tom Laicher
4 years ago
Brought my Ranger in about a year ago for Trax to install a magnaflow muffler and 2 exhaust tips. This was the most unproffessional muffler or fabrication work i have ever seen. My first problem was that on of the exhaust tips that was supposed to be welded on came off on the interstate, bounced over a little sedan and hit an 18 wheeler. From then on the problems only got worse. The piping was done without any second thought and ran directly under the leaf springs. Every time I hit a bump you would hear them clash against each other. Eventually both sides of the exhaust were blown off the hangers from being constantly smacked against the leaf springs. Finally the pipes broke off where they were welded at the muffler and hung down insuch a way that they destroyed the U joint on my trucks drive shaft. Between the $500 they charged me for the exhaust and the extra $150 I had to put in to fixing their mistakes, I'll think twice about where I go next time, especially considering that within ten months I had to cut the entire exhaust system off just to be able to drive my truck down the road.

  paulina gomez
9 months ago
Excellent customer serviceSuper nice and very helpful staff.Will be coming backService: Vehicle InspectionService: Vehicle Inspection

  Carolina Properties
6 years ago
We have taken our cars here for years. No problems ever. Prices are good and they don't take forever to finish a job.

  Michael Wright
3 years ago
Great place good people and honesty. With those 3 things what other garage could compare. Matt helps me every time.

  Keith Taylor
9 months ago
Took good care of the truck and was good to deal with. Would go back

  Courtney Smith
2 years ago
Great atmosphere and good quality mechanics!!! They took great care of my truck's needs!!!

  Prime Auto
a year ago
Honest and straightforward. Piece of mind knowing it will be fixed correctly. Highly recommend

  Paul Seyler-Schmidt
a year ago
Matt is fast, complete, and fair. Never have any complaints about the work his crew does.

  David McDonnell
a year ago
Great service by friendly staff. Quick service. Fair pricing.