Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas Gilbert
2 months ago
STR Automotive is the best shop I ve ever worked with! I had to get axel repair done on my car and tried calling and visiting 2 other auto shops without any luck. But STR got my car in within an hour and was able to help me way faster than I could ve imagined! The customer service was also incredible they set me up with a courtesy car while mine was in shop. I will definitely be returning if I ever need anymore work done in the future!
Rich J
6 months ago
Definitely recommend!Very good people to work on your vehicle if you need tires, breaks or alignment, etc!Awesome front desk, skilled mechanics at the shop! They don t charge you for something they actually didn t do!They ve got a nice comfy lounge with coffee, popcorn, sodas available for customers.Phone charging station for all kinds of phones available in lounge.Even some toys available for kids if you have your kids with you!Service: Tires
Stephanie McKnight
5 months ago
I m from out of town visiting NC and STR was recommended by someone I trust. So when my 1997 Land Rover D90 needed specialized care, I went straight to them. I would highly recommend STR, the entire staff were friendly, professional and knowledgeable, Tom kept me updated on exactly what to anticipate and at a fair price. What more can anyone hope for?
Ronnie Hinton
3 months ago
I have to be 100% honest, STR automotive repair did an amazing Job on my Range Rover, better than the dealerwhen it comes to customer service and communication. More than satisfied with the work completed! I will continue to do business with them just because of this. True! Customer Service, something that s missing today with some many other repair shops.Thank you STR!The only reason my Range Rover still runs is because of STR automotive. When the dealership told me my truck is to old, STR got me back on track and on the Road. Services: Auto brake repair, Auto maintenance
Meghan Frazer Leeper
3 months ago
STR is hands-down the best auto repair shop we've found in Mooresville. We have a variety of cars, from classics to modern, and they take care of them all with a level of care and attention to detail that I haven't found anywhere else. They're also reasonably priced, ALWAYS honest, and their service is incredible. I send everyone who asks to STR!
Nick Hradek
2 months ago
I was having a problem with my car and never really had to use a local mechanic as I am fairly new to the area. I brought the car to a place down the street from STR, where I was given some bad news that my car needed a battery and a control panel for $1700 dollars. I pulled the car from that shop and brought it down to STR where Anthony was willing to help me out and have a look. Turns out it was a faulty relay and now the $1700 repair cost me $109 out the door with my car running fine now. I noticed their mission statement on the wall said, "Honest people, doing honest work, for an honest price." After my experience, I have to believe they have achieved their mission. I'll gladly go back there.
Brandon Ward
5 months ago
Spencer and John honor their slogan of of honest work at honest prices. I took one of my cars to a different shop in town and the shop quoted me 4k in work to pass inspection....I'll never go anywhere else moving forward as the STR team got me back on the road and in good shape for around $700.I also have some planned work that can wait on as they explained what's needed.Emily is great too. They keep it real and tell you what you need to know to make good decisions about your vehicles.Honest mechanics are hard to come by and this crew does great work at great prices.Thank you for being an honest member of our community.
JD Bush
3 months ago
STR Automotive has great owners, mechanic certified technicians and team with great knowledge to make sure job is correctly, repair and provide quality service. They go beyond to get repairs done correct , always check to make sure it s correct issue so you don t dish a lot out. This STR saved me $$$ compare to dealership to repair parts that cause engine light come on . Thank you to STR
Jodie Williams
2 months ago
STR is so easy to work with! Made my appt. Online, dropped my vehicle off the night before and they called the next day when it was ready. I made my payment over the phone. Great people, Great service, Great prices!
Teresa Hert
4 days ago
These guys are soooo good. The waiting area had refreshments while I waited. The staff was friendly and answered all my questions. Definitely recommend STR Automotive for all your service needs.
Katrina Screen
6 months ago
Our experience was with Emily and her team. At first, we were a little hesitant because it's hard to find quality service and customer service, but they had it all and they didn't disappoint! Emily was were knowledgeable, listened and communicated well during our conversation both over the phone and in person. Our car is now driving like a quiet machine now! We are very satisfied with every aspect of our service experience. You can expect fair pricing and the waiting room is well stocked- you could easily bring your laptop and work while you wait. STR has earned our trust with one visit and we will be using them moving forward. We have an older Lexus and I saw many makes and models being serviced. If you are looking for honest and knowledgeable professionals, you should give them a try.
Tanya Urban
3 weeks ago
Excellent experience at STR automotive! My first time there for state inspection, called up and Ryan told me to come on it they will get my car serviced.I arrived and tgey took my car , i went in ro the waiting area, to my pleasant surprise it was clean, in fact meticulous, completely stocked with coffee, drinks, fresh popcorn. They had a charging station for my phone and it didnt smell like an automotive shop! Bathrooms were spotless as well! No sooner did i finish my coffee they called me in and my car was ready !Hands down most professional and expeditious automotive shop I've ever been too!! Dont hesitate this is the place to go!
Jon Boschini
4 months ago
The Team at STR is always professional and attentive to what needs to be done. They make sure what needs to be fixed is fixed the first time. Thank you for all the great service you have provided me and I look forward to more great experiences.
Avi S
a month ago
Revising my review -So the pre sale inspection I received from STR was more than just a total waste, it cost me a lot. I had a vehicle that I was looking to purchase inspected at STR as they looked to be the only place in Mooresville that had experience with performance cars or German cars and were recommended by the dealer I was purchasing from. In hindsight, guess that was a big red flag. When I asked about the pre sale inspection, I specifically asked them to check the car for signs of accident damage, paintwork and those types of issues. They told me they would. First off, they did not provide any sort of hard copy on the inspection till days after. They gave me a verbal, the cars just fine, after the inspection was completed. The car is far from fine. After I brought the car home I had my local BMW shop (mechanics, not a body shop) spend an hour going over the car while they were adjusting the suspension and they immediately saw that the car had previous damage (Carfax was clean). If I had known this, I never would have bought the car. I thought I was getting a quality inspection from a reputable shop but they either overstated what they would provide or flat out didn't tell me about the damage. Now I am stuck spending more money to find out what I am dealing with.
karlee Rehrer
6 months ago
We have used STR for many of our car repairs but just recently had our transmission replaced in our Yukon. They finished the job 4 days early and my car runs amazing. I can t believe what a difference I feel. They are a trustworthy repair shop that does a great job every time. I am so grateful I was referred to them.Services: Transmission, General repairs & maintenance, Electrical, Auto engine diagnostic, Brake service & repair, Oil changeServices: Transmission, General repairs & maintenance, Electrical, Auto engine diagnostic, Brake service & repair, Oil change
G Peterson
a month ago
I've been bringing my cars here for years but something has changed recently and the customer service feels like it has taken a hit. I used to get emails from the service reps reminding me about service... now I get spam mail from a CarFAX service that I didn't sign up for, and it is asking me to load an app and sign up for an account. No thanks! And just this week I reserved an appointment time, and when I showed up for my appointment (after a 30 minute drive) they had made a mistake on the appointment date, and had no capacity for my service that day. Mistakes happen... I'm just not used to them happening here.
Brian Muhammad
4 months ago
Great auto repair shop! Friendly staff and they do not try to sell you on additional repairs like dealerships are notorious for. STR Automotive has definitely earned my business in the future!
Alan Openshaw
2 months ago
Friendly staff. Clean and well stocked waiting area.I went in for a check engine light. To have diagnosed, part delivered and installed in 1 1/2 hours was beyond my expectations. Very pleasant experience.
Spokes and Dreams
a month ago
Outstanding professionalism and skill and an accommodating staff.I have brought several of our work and personal vehicles to them for service .Always leave satisfied.Bob W
Melba Reynolds
2 months ago
I was very pleased with the the friendly help from Cindy, and the care of my vehicle from Ryan. Ryan even helped me with an issue that did not involve my inspection and routine maintenance. If I could use only a couple of words it would be Trust and Thanks!
Carolyn Bailey
3 months ago
I would highly recommend STR automotive to anyone. They were quick to get my car in and let me know what needed to be repaired. They were great at keeping me updated on the status of the repairs. Thank you!
Kevern Spurlin
6 months ago
With some high reviews in an incredibly competitive market, I was hopeful for fair treatment, pricing, and service.I was assisted with towing guidance, communicated with thoroughly, and returned the car in quick fashion with all services performed.The newly purchased older car will likely (definitely as of today) need some more love, and I think STR can give it. Much appreciated!Service: Engine repair
Mark Z
4 months ago
Highly recommend. Very knowledgeable and personable staff. I was in and out in no time for my alignment. Nice waiting area too which was a welcomed bonus!
Ross Vine
4 months ago
First time at STR automotive, took my car in for an oil change and just to inspect the overall health of the car. Great service and quality work. Would highly recommend STR automotive to anyone!
James Baumgarten
2 months ago
I have taken 2 of my vehicles here for alignments and STR has been great each time and were very helpful and friendly.
Ryan Grammatico
6 months ago
I cannot say enough about the professional treatment that I receive from STR Automotive. Excellent communication and great environment. In a world where it is so difficult to find trustworthy automotive service, STR is the most honest I ve ever worked with. Highly recommendService: Side view mirror repairService: Side view mirror repair
bonita vanzant
4 months ago
Thay are really nice people there. Emily is right on top of everything. They do good work. And they sometimes have a loner car if you ask in advance.
Vinny F
3 months ago
The most Honest place to take your vehicle. They are fast and efficient. I also trust them to take care of any issues with my wife's car.
Bonnie B
7 months ago
I was referred to STR by family members. I easily made an appointment for an oil change online and they were right on time getting my car in. The employees were courteous, the waiting room was comfortable and the wait was short. It was also reasonably priced. I will be back.
Trevor Glass
3 weeks ago
The team over at STR are top notch! I would definitely recommend them for any automotive repairs in Mooresville!