Color Master Premium, Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patricia
a week ago
We chose Color Master Premium based on their excellent reviews and additionally a certified Subaru center. We were not disappointed. Kevin was a pleasure to deal with and handled all aspects of our insurance claim.We picked up our car and couldn't be more pleased. The car looked perfect and as an added bonus several scratches unrelated to the accident were buffed out.Thank you Kevin and staff for making the entire experience a pleasurable one.

  Denzel Bracey
a year ago
I was involved in a car accident and Color Masters was recommended to me by the Chevrolet dealership and they are the absolute truth!!! My Tahoe looks and drives better than it did when I purchased it. The staff is very friendly and knowledgeable and works with you! Kevin does the estimates and is definitely on his game. He broke down my estimate and explained to me everything that needed to be done when I dropped it off and explained everything they did to it when I picked it up. I drive long distance trucks and Carol was willing to make sure someone would be there to make sure I could pick my vehicle up. She makes appointments for the shop and she really helped me out when it came to getting my Tahoe back. I highly highly highly recommend them to anyone. Please try them out! They are #1 on my list of collision centers!

  Justin Brady
2 weeks ago
I wrecked my 2003 Chevy s10. The wreck did damage to my driver side front bumper area and hood. They fixed my truck to perfection, and it looks better now after getting fixed than it did before the wreck. The staff was very informative and available when needed. I will use this company again.

  Laura Warren
2 months ago
What a great company with amazing service. Kevin handled my repair with professionalism from the very start. Worked directly with my insurance company and I had to have zero involvement. Highly recommend them!

  James Brant
3 months ago
I've been using Color Master for over 10 years. There's no one else I trust to get my vehicles back to pre-accident condition!My insurance adjuster even said Color Master is one of only 3 shops in the state they trust to get it right.Highly Recommend!

  Anne Cook
a year ago
I so appreciate how easy this process was. My door handle cap needed repairing and they did it quickly and professionally. Kevin was easy to work with and Carol made it seamless. As a bonus, they used the extra paint they mixed up and touched up chips I didn t even know I had.Services: Painting, Paint repairServices: Painting, Paint repair

  Gwenna Oglesby
7 months ago
After my truck was damaged 2 weeks after I bought it and broke my heart, a friend had recommended Color Master Premium to me. I went there and got a quote and was impressed with the cleanliness of the facility, the professionalism of the staff, and just how friendly and knowledgeable everyone was! They worked directly with my insurance company, coordinated my rental car, and all I had to do was show up!!! When the repair was finished, my truck looked brand new!! It looked better than before it was wrecked and the attention to the little details was so appreciated! The color matched perfectly on my 2016 truck and every part lined up perfectly. I hope I never need a body shop again, but if I do, it will be Color Masters on London Rd. in Mooresville. I highly recommend!!!!

  Deal Shark
a year ago
Had a little hit and run accident on a special 1 of 500 Subaru STI that has all kinds of special parts not on a regular STI, insurance initial estimate $2.4K actual cost to repair the car $14.3 and I was some kind of big nervous about the car never looking or driving right again.The guy said all I ask is be patient, they were in peak repair season and very busy so I waited, didn t bug them just them do their thing. What I got was the most extraordinary level of work I have even seen. The guy said they re one of a handful of body shops endorsed by Subaru they have all the special tools and my car would be perfect. He verbatim said it will be perfect strong words to back up and he wasn t kidding. If you ve got a hot car that s been hit please take it to color masters. If you can reach out and want to hear me tell the whole story do. They re Wizards I can t compliment them enough.Services: Body & Trim, Paint repair

  Lizelle Restar
9 months ago
Color Master Premium was recommended to me by my auto insurance carrier after my accident. Not only did they fix my Mercedes ML 350 but had it looking way nicer than when I bought it (second hand) when they gave it back to me. They are very professional, courteous and extremely knowledgeable in their Craft. It's been over a year now and everything still looks/operates wonderfully. I honestly feel lucky to have this business in our area & to have had the opportunity for CMP to fix my car.

  julie mandelaro
9 months ago
I honestly cannot say enough good things about Kevin and the whole staff. Somebody hit my parked car which required me to go through their insurance company for compensation for repairs and a rental car. Kevin took care of everything. He made this whole process so easy on me. I honestly couldn't be more pleased. And when I got the car back it was perfect. I am so thankful My mechanic referred me to them.

  Sherri Watts
a year ago
During a recent storm, a Pine Tree fell on my Honda Pilot and caused extensive damage to the hood, windshield, and right corner panel. Someone recommended Color Masters for the repair. I m so glad because I couldn t be more pleased with their work. From the repair itself, to the amazing detailing of the inside and outside. It looked brand new! The office staff was very friendly and helpful. Carol Elliott and Kevin Smith were so easy to work with and made sure the work was top notch. I highly recommend Color Masters! You will be pleased!Services: Painting, Headlight polishing, Body & Trim, Auto detailing, Auto interior vacuuming

  meijun orris
8 months ago
What a great place to fix your car! The owner Vick is so awesome and he fixed my car air conditioner 20 minutes. My car is so cold right now! Honest service and so impressed with the manager-Kevin! Thank you all! Highly recommend this place!

  Shilpa H
3 months ago
These guys were great!! Professional and timely! Would go back with any car repair needs!

  Bruce Siegel
6 months ago
Extremely pleased with the work done on my vehicle. Kept informed on repair progress. Vehicle ready when promised. Returned clean inside and out. Best shop in town!Service: PaintingService: Painting

  Don Cohen
a year ago
I just had some body repair work done here, and I can't say enough good things about them. I was able to get in the same day for an estimate, and an appointment for the repair within a very reasonable time frame.My insurance company was a bit disorganized, but Kevin was incredibly helpful here. His primary concern was that I didn't get caught in the middle, which I found incredibly refreshing.The repair itself was top-notch, and I was pleasantly surprised that they cleaned both the inside and outside of the car when I picked it up.They even touched up an unrelated area on the car when I just asked what I could do to get it looking better.If you need any body repair work, you don't need to look any further. I found them completely trustworthy, professional, and a pleasure to deal with. Hopefully I won't be needing repair work in the future, but if I do, I know where I'll be going.Services: Body & Trim, Paint repair

  Debbie Christie
a year ago
Hey are awesome! I did not know a sunroof had a drain???But they got me RIGHT in. I called another place. They told me they couldn't even look at it for 2 weeks! Color Master fixed me up and l thought it was reasonable. It was worth every penny to have it fixed. Recommend them 100%

  Pam Hartsell
a year ago
I had a very good experience at this collision center after being in a wreck recently. They fixed my car quickly and it looks good as new. Thank you to the team there. You all do great work and I would recommend you to anyone in need of car repair or paint services. Thank you for the cleaning of my car also! P. HartsellServices: Painting, Body & Trim, Paint repairServices: Painting, Body & Trim, Paint repair

  Kenneth Silverman
a year ago
You could tell from the number of reviews that I have done that I try to tell it like it is and these guys are great.First I recommend these guys to everybody I run across who asked me if I know of a good body shop and even higher praise, this is where I take my car to.Vick and KEVIN do an outstanding job of going over what they plan on doing, what they find, they fill you in on their plans, they come out personally and go over the car inch by inc ..it is amazing !!!Like I said five stars are nothing but a good review the better review is this is where I take my car

  trena morrison
a year ago
Courteous staff that were helpful and knowledgeable. I communicated with Carol and was able to get a next day appointment. She was accommodating to my schedule. Very inviting and comfortable place to wait while waiting on repairs. I was able to get a next day appointment. If you need any body repair, Color Masters is the place for you.Service: Paint repair

  Michael Topczewski
2 years ago
So first let me say if you are searching for a body shop in the Mooresville area then stop looking and go to Color Master Premium. Kevin and all of his guys took excellent care of my vehicle and the needed repairs as well as handled the communication with the insurance company. When the repair was complete they did a fantastic job cleaning and detailing my car. I will absolutely bring them my future business!Services: Painting, Body & Trim, Auto detailing, Auto interior vacuuming, Paint repair

  Will Morrison
a year ago
My car got hit while I was at college on the back bumper and I had a few spots where paint had transferred onto my car and a few scrape marks. They were able to fix and clean up those spots very well and fast. I was very satisfied with their work and the staff was very friendly.Service: Paint repairService: Paint repair

  Jack Ryan
a year ago
Let me just start off this place is truly amazing. My car was smashed before i took it there and when it came back it was completely over the top and looked brand new. Huge thanks to Kevin for constantly letting me know the progress of my vehicle. I highly recommend this place to anyone with any auto body repairs.Service: Body & TrimService: Body & Trim

  Erica Mader
11 months ago
Great and honest people! Rare to come across people as kind as these people at Color Master. Did a great job repairing paint on my car. Highly recommend and I will be back!Service: Paint repairService: Paint repair

  Kathy Shidler
4 years ago
I was so pleased with my Color Master Collision Center experience! I had the pleasure of taking my Ford Escape to Color Master last week for repairs. I say pleasure because these are the nicest, most accommodating and professional people I have ever come across in the collision repair industry. Becky and her husband, Pat, who are the owners and Kevin, who is the manager, are all just wonderful people who still believe in top notch customer service. They went above and beyond to get my car back to me days before it was promised and the color match was impeccable. Their office, just outside of Mooresville, is beautiful and the entire facility is warm and inviting, just like Becky and Pat. Trust me, it is worth the drive to experience their customer care and impeccable results, not to mention, they saved me money. I never thought I d say I look forward to taking one of our vehicles to have it repaired but I can now!

  Joselyn Garcia
2 years ago
I used Color Master back in December when someone rear ended my car. They did such a great job, and they were communicating with me all the time. They usually do not open on Saturdays but I could not pick it up on Friday and someone was there Saturday to make sure I could get my car and answer any questions that I had.

  Gina Marie Matoushek
11 months ago
Did an excellent, thorough job on our Subaru after we were hit from behind. There was over 8,000 in damage and it was repaired to perfection!

  Janis Hargrove
2 years ago
My 2004 Infiniti G35 was involved in an accident on I-77, and since it was in excellent shape mechanically I wanted it repaired so I could continue to enjoy it. Everyone told me it was beyond repair except Kevin at Color Master. He said he could repair it and Color Master came through with flying colors(pun intended). He and the team at Color Master restored it to pre-collision condition, and I couldn't be more satisfied with their excellent work and their approach to customer service.When I thought I had an issue with the window a couple of months later, I called and inquired about it. I was instructed to come in so it could be evaluated. When I arrived one of the team members looked at the window, and what I thought was a major problem turned out to be a minor issue that was easily resolved. What was impressive about the encounter is that I was treated respectfully and made to feel that I was a valued customer and my satisfaction was paramount. It is gratifying to do business with a company that has such high standards for their work excellence and customer satisfaction.Services: Painting, Body & Trim

  Jerry Wyatt
5 years ago
I wish I could give a seven-star rating for Color Master of Mooresville. This shop is obviously managed with excellence: They are well organized, and interacted with me, the customer, in a very professional manner. They provided coherent explanation of the work needed and the procedures involved. The insurance company handling the repair accepted their estimate without change, and the repair was completed ahead of schedule. I was amazed at the positive attitude of the staff -- way beyond my expectations. Another observation: I received a significant refund because one of the parts in the estimate was not needed. I would not have known any difference. How many shops operate like this? Incredible place; you have to experience it yourself to understand. By the way: my repair was perfect (of course).

  Calvin Cameron
6 years ago
I have not been in an accident in 30 years. However, my experience with colormaster was absolutely wonderful. My car was returned promptly and the repair was perfect. My car was also washed and cleaned. Wow, great job, very pleasant people, and timely repair. Highly recommend them.

  Jeff Olson
11 months ago
Best personal service ever and fantastic paint/body repair done to my BMW! Really outstanding experience and results. Thanks again!Services: Painting, Body & Trim, Paint repairServices: Painting, Body & Trim, Paint repair