Bowles Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kevin cooper
2 months ago
Great costumer service. They were upfront and honest about what I asked them to do and informed me of a couple of maintenance items that I wasn t aware of. They were very fairly priced and I went ahead and had them take care of everything. They will be getting all of my car maintenance and repair business moving forward. I highly recommend this shop!

  Ali Spencer
a month ago
I had been a customer for 15+ years with 4 cars serviced. Sad to say I was getting suspicious and not a good feeling about work being done for the last 3 years. Switched to new mechanic about a year ago and what do you know, most of the big parts needing replacement are ones replaced by Bowles 2-3 years ago. Makes me wonder if they were ever replaced to begin with timing belt, oil cooler assembly, AC condenser and recharge. Big items all needing to be redone in less than 3 years. Warranty of 12 months/12,000 miles, covers any their butt. Happy to say our new place offers warranty of 3 years/36,000 miles, which speaks for itself. Sad to see the business fall into a rhythm of deception and making a quick buck.

  Connor F
3 months ago
Very fast and friendly. Was pouring rain outside and they left my car in the shop rather than making me walk out in the rain. Will definitely be back for other auto needs. Highly recommended.

  Mark Brandau
5 months ago
Update... My VW dealer estimated my tires at $1,500.00 for lower priced tires plus alignment at over $300.00. Next step up in tires was at $1,700.00. This car has low profile 19 inch tires. Now I'm about having the dealer do SOME things on the car for a newer car...but OVER $1,800.00 for tires and alignment is way too much buckerooos for me. With the original tires down to the wear bars it's time to go shopping at BOWLES! I love these folks! They have always performed on time and within quoted price. Bowles finished up my car $78.00 under the quote. Final price was $1,252.00. I got a national brand of tire, an additional $50.00 mail in coupon, tire rotations, and road hazard tire repair/replacement. Lower price was due to alignment settings being all in proper "green" settings. Some businesses would have still charged full alignment price. Once again this is the best place around this area. The car drives beautifully! Once again I leave here very satisfied!Great service. Honest quotes that they stick to without additional charges. They take great care of the vehicle fleet where I work and my personnel cars.

  Mike Walker
2 months ago
I get my cars inspected here every year. These guys are great and quick.

  Grayson Bell
3 weeks ago
Love Bowles. Great work and price half the cost of dealership work. Very upfront and honest

  Bonnie Asher-McDaniel
8 months ago
I loved Rick, and now we love Philip!! Great service, fast AND meticulous work, and their prices are unbelievably fair. Thank you, Bowles, for helping out a widow like me time and time again!

  Jonny Consumer
3 months ago
It's been 6 years now, so I want to update my older updated review from 2018. Like most people in this region, I'm a car nut and very mechanical. If its worn, it gets replaced.This service center does great work *and* stands behind their service.They've never suggested a repair outside of what I already knew about and will sit down and explain the process and parts with very little solicitation. You are the only customer when your car hits the rack.I'm a car guy so I'm super picky about who works on my car and how it's done. We've used a couple of other shops and had good work done, but we were never quite as satisfied.If you want dealer quality parts and service without the dealer pricing and pressure, Bowles in Mooresville, NC, has you covered!Simply great work and service! I have no affiliation with them outside of being a really picky car guy who never leaves feeling like I've just been sold an unnecessary repair, ever.

  Nathan Gambill
8 months ago
These guys are super friendly and do a great job at providing NC Annual Motorcycle Inspections. I really appreciate the owner sticking by the "motorcycle inspection program" even if he makes $0.00 profit once you calculate the mechanics work time and paperwork filing time. State Inspections on motorcycles cost the rider $13.60, so how can a business make any profit from that as I'm sure almost all that goes back to the NC Department of Transportation. This is why very few garages anymore still do motorcycle inspections --- they loose money if anything!! The owner at Bowles just does it out of kindness and as a community service which is awesome to see small business owners doing that. GREAT JOB Bowles Automotive!!Service: Vehicle safety inspection

  Richard fernandez
7 months ago
They really take care of the person's car as well of the people, they treat you good and whit respect!!!

  aperrigo72
a year ago
I had them look at a car for me. I asked them to a bunch of work, instead of just doing the work and taking my money. They called and discussed all my options. Which ended up saving me probably 800-1000 dollars. Any automobile work I need done will go back here.

  Greg Ragan
4 years ago
I was recommended by a good friend to take my vehicle here. I needed 5 tires balanced and an alignment performed. Less than an hour after they took my vehicle back in the shop, I received a call saying it was finished. Very professional, quick service, and great customer service! I recommend them highly myself now.

  Alan North Carolina
a year ago
I ve taken my mom s 08 Caliber here since she moved down here a few years ago. Honest, straightforward, on time, complimentary local rides while you wait. I will definitely apply hear when I finish my degree!

  Jaime Bunch
6 years ago
I highly recommend this place...esp to females! As a female myself, it is very easy to feel overwhelmed at a mechanics shop and like the place will try to trick you into fixing things that do not need to be fixed, or unnecessarily up-selling you. But this place so far has been fair, professional, and extremely friendly.They had to keep my car longer than expected because the original fix they had in mind did not fix the issue I brought my car in for. Not only did they keep me updated along the way, they were apologetic, understanding, and worked with me on the price since their original fix did not fix the issue.I will continue to bring my car here for all of its future needs!

  Laurie Delia
9 months ago
We ve been happy with the service and the people there are so nice. Never feel like we are getting over charged.

  Jennifer Marshall
2 years ago
If you are looking for an automotive place that will provide you with quality service from start to finish PLEASE stop looking and take your business to BOWLES Automotive! Our family truly appreciates the consistent time, attention and care that the company dedicates to ensuring our automobiles are taken care of. Thank you so much for the care you took in ensuring our daughter's car was in tip top shape.

  Tim Johnson
2 weeks ago
Always the best service and quality

  Gordon James
3 years ago
Got my inspection here. It took a little longer than I would have expected, but they probably had a fair amount going on at that moment. The average auto shop experience is exhausting because counter staff are usually not the friendliest bunch. The gentleman who helped me out was friendly and very helpful. I was very impressed and will return here for future repair work.

  Jeff Rooks
2 years ago
Class act all the way around. Friendly, speedy and reliable. We get our vehicle inspections here. Today, an elderly disabled gentleman had to have his car towed in ( By 3 T Towing who ripped the guy off at $115 for a 1 mile tow and long wait ).... any way, the team at Bowles are going to help and even offered to take the gentleman home, because the towing company HAD to leave him at Bowles and COULD not drive him about 2 miles home. Bowles will have my business going forward.Service: General repairs & maintenance

  K&L Cheung
2 years ago
I came here for the first time and was very happy with the friendly customer service and detailed explanation of what will be done and what was done to service my car. The waiting area was impeccably clean and comfortable.Definitely will be back for all my car needs.

  Jay Speelman
3 years ago
Rick has been very good to me. I took my work truck to him for some front end work. He understood that it is a work truck and had me in and out of there by noon. Thanks so much. Reasonable prices and excellent work. Jay Speelman Construction.

  Wyatt Eckford
4 years ago
My family has been using Bowles for a little over 10 years now, honestly this is the best place in the entire Charlotte and lake Norman area to take your vehicle.I just recently had my car brought in and I knew there were major problems with it so I got a free estimate. (Ended up at around $3500) which was not bad at all for what was wrong with it (it s not the most reliable) I will be basically getting a new-feeling car for a fraction of the price while having the piece of mind that Bowles is taking care of it.Not only are they understanding and friendly but their hospitality is out of this world, I was even provided with a free shuttle twice to drive me home rather than paying for an Uber or having a friend or family member pick me up and take me back. Anyone who needs anything done to their car needs to go here.

  Caleb Willis
a year ago
PLEASE DO NOT USE BOWLES!!! THEY ONLY WANT TO MAKE MONEY OFF OF YOU THEY DO NOT CARE ABOUT THE CUSTOMER!! Worst service ever. Sat there for 30 mins with ONE PERSON IN THE LOBBY BEFORE THEY EVEN TOOK THE TRUCK BACK. Sat there for another HOUR AND A HALF for an INSPECTION!! Guy tested the wipers before he even took the truck back. He could have told us then he was gonna fail us for the wipers but noooo. He proceeded to take it back while we waited and watched 3 other customers arrive after us and leave before us for inspections. Heard them blowing the horn and seen them using the wipers that s how I know it was inspections. Then after I had walked back and asked is there anything wrong with the truck I was told I don t know I haven t gotten the report back yet . Waited another 30 mins just to be told he had a price for the wipers and a new tire WHICH I TOOK TO A TIRE SHOP AND WAS TOLD THE TIRE WAS IN GOOD SHAPE. TOTALLY SAFE. and I needed to buy both before I could be passed. When I said I didn t wanna buy the tire or wipers he marked it as a failed inspection and charged me 23 bucks so every inspection shop I went to said we would be able to pass you if this wasn t in the system. BOTTOM LINE DO NOT USE BOWLES THEY ARE CROOKS AND DO NOT CARE ABOUT THEIR CUSTOMERS!!Service: Vehicle Inspection

  Amy Beth
4 years ago
I took my Fiat to them to have an issue diagnosed. They aren't certified to work on Fiats, but said they could take a look, and to just drop it off anytime. We dropped it off on Friday morning, and before they closed that night they had it diagnosed. Unfortunately, it's not an issue they are able to fix for me. But I very much appreciated them taking it in to diagnose, getting it done so quickly, and, they only charged me $45.

  Best in the West
4 years ago
Great place to have your car worked on. Had my car sitting at another shop for 8 working days and it was not looked at. Had the car towed to BOWLES then. Dropped it off at 9:00 am and the car was repaired and running by 4:00. BOWLES will be doing my repair work from now on!! Great customer service also by everyone involved. Price even ended up less than the quoted price.

  Martica M
10 years ago
There are not enough words to describe the excellent service I received at Bowles Automotive.As a woman and being out of town, on short notice, I was expecting the typical service garage. Instead, what I encountered at Bowles left me pleasantly surprised.The office and the garage are sparkling clean; It looks more like a car garage than a repair shop. The entire staff was friendly, the service was fast, prompt, and efficient. My car was completed in less time than anticipated, and the price was very reasonable.I will not take my car anywhere else! Thank you Ricky and Staff!!

  Cat H
2 years ago
We had both our car inspections and our Harley inspection done there. The staff is super nice & we had speedy service. Already told them we will see them next year for them again!

  Justin Welch
7 years ago
Been going here for years. Knowledgeable staff and honest prices. Super friendly people who make you feel at home while you wait on your car. Thank you Rick, Phil and the Bowles team for helping to keep my cars road worthy for all these years!

  Bob Mitchell
4 years ago
Bowled has always given me great service and has always been very honest. Used them when I lived in Mooresville and I now live in Cool Springs and I STILL go to them. It may be out of my way, but, I KNOW I'm getting great service.

  Bill Guzik
4 years ago
My car acted up running bad. I was able just to make it in their parking lot. They took care of me right away. Very professional service got me out of there in less than an hour. Highly recommend.