Auto Lube & Repair LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J P
5 months ago
Spoke to a man over the call regarding getting an alignment done on BMW with ADAS system and he said they have the proper equipment to do so.There was probably even no misalignment because it wasn t even noticeable, yet I took to the shop to just make sure. They suggested full alignment to be performed on the vehicle and now my car started pulling on one side and the steering wheel won t even stay centered.When calling back the shop explaining the problem that started after getting alignment done, the female manager stated that her assumption it has to do something with the air suspension thing so the technician would need to take off the whole assembly and need to put it back to make sure there isn t any tight nuts that s preventing alignment adjustment and it will take about 5 hours of labor to get it done for roughly $625.I declined any assumed repairs asked for my refund because they made alignment worse than before and I didn t want to take any chances. But the manager insisted to put the car back on the rack to check one more time and do the realignment at no charge.Alignment was performed and but this time the both front toe was too inside that it worn off my front tires and it was almost about to be blast off.Ended up replacing all four tires plus performing realignment and everything cost me about $2K, just because the shop didn t say that my car didn t need an alignment and made it worse.2 stars just for the courtesy to offer second alignment to fix the things but yall made it no good.

  Eric Barber
4 months ago
Auto lube and tune in Mooresville is a great place to bring your vehicle. They are honest, prompt and competitive and prices. I just recently moved our fleet vehicles to them for service, and have been very pleasantly surprised at how great their staff are, and how eager they are to promptly provide service needs.

  reg sprat
3 months ago
Very helpful. Very thorough with explaining the issues of the vehicle. Fairly good on time to repair Thank you

  Matthew Bost
a month ago
Don't expect them to warranty work. Had them rebuild engine and transmission. Once received vehicle back, instantly had transmission issues which was repaired again after several weeks. Not even a year later after receiving repaired vehicle, having transmission issues again. Talked directly to their subcontracted transmission rebuilder who would repair transmission under warranty but would not cover labor costs since Auto Lube and Repair removed and re-installed transmission. Auto Lube and Repair wouldn't cover labor cost claiming performance parts were added (by them) so 1 year warranty doesn't apply. Seems like a shady way of weaseling out of a warranty especially since they repaired it for the initial transmission issure. Would not trust them to do any more work for me.

  Lynn Hradek
2 months ago
DishonestHad my car towed to Auto Lube & Repair because my car wouldn't start. They said they had to replace the battery before they could do a diagnostic. I told them that the car started acting goofy after I was pressing on the brake pedal and all lights were flashing in the car and then it would not start. All they did was replace the battery for $338. Got the car back and the brake light was out, blower and the windshield wipers not working. Took it back to them and they told me the wiper mechanism and the temperature control panel needed to be replaced for $1,400. I told them that couldn't be, try checking the relays and fuses. They said they did. The lady at the front desk is very rude. This business must have changed hands they used to have knowledgeable friendly mechanics. We took the car across the street to STR. They are very honest and found the problem right away. It was a relay for $114. STR also has shuttle service that Auto Lube & Repair doesn't.

  Wanda Thompson Williams
2 years ago
My Hubby and I went at a late hour of the day to see if we could get his Motorcycle inspected....YES!!!They worked him in at 4:45 pm and he didnt even have to have an appointment!Shelby was very accommodating and pleasant. She greeted us and got all the paperwork done..the guys were fast and professional and they inspected the Bike and we were back on the road in about 15 minutes or so.. Great place to take your vehicle to get it inspected...be it a car or motorcycle with NO appointment necessary!

  William Daniels
4 months ago
I went there to have some parts put on my vehicle which I got from GMC. They were unable to install them so I took it to Auto lube and repair in. They did a fine job installing my parts, but I had to keep returning for the alignment that was done three times I came back to get the alignment done the third time I stayed there for three hours for one alignment And wheels were not centered. I decided to go down the street to Mavis, which did an alignment check they found the alignment was still out after three attempts so I had them correct the alignment and then I returned to the establishment to get my money returned. They told me they don t return any money. Why did I not bring it back to them. I did three times and it was not corrected. I don t take any thing away from them Installing, my GM, Parts, but I would never go back there and I wouldn t recommend them . Ps when I took my vehicle to Mavis tire to have the alignment done, they found that the left tie ride lock nut was finger loose. When I brought this to their attention, they ignored it and tried to make excuses to.! So with that said. As a retired, master technician, I highly recommend that they get their machine recalibrated .

  Joseph Cullen
5 months ago
We have had several great experiences now with Auto Lube & Repair. The staff has been wonderful to work with and they have always completed the work they were doing quickly, efficiently and with great attention to detail. Highly recommend.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair

  Tom Watts
a month ago
In for car inspection yesterday. Quick, efficient and very courteous experience, ,as usual. Customer for 20 years. Never a surprise. Thanks.

  Harley Bowen
3 years ago
They are extremely honest and always do an excellent job. Very quick, I ve been coming here since I had bought my first car 4 years ago.

  SmokeyGeorge
2 years ago
This place was recommended to me and I m happy they were. Had a broken spark plug in one of my cylinders and they got it out for me the next day. Great customer service and I would recommend.

  Patrick Fezza
7 months ago
I went and got a state inspection and oil change for one of my vehicles. I had a pleasant experience Pike and the rest of the crew did a great job getting me in and out of there as well as answering all my questions related to my vehicle. I definitely would return here for all of my inspection and oil change needs.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change

  Doug Silvestro
a year ago
Kenny,Adam and April are great people. This is a top notch repair shop. All the staff were very friendly, professional, very prompt on when my car would be ready and price was very reasonable ( for what I had done). Definitely will use them for my repairs and highly recommend them for yours. Thx guys for your excellent service.

  Janet Holmes
5 months ago
I had a great experience. I would return. In and out on a Saturday morning in 30 minutes.The customer service was great.Service: Vehicle InspectionService: Vehicle Inspection

  Wayne Beebe
8 months ago
Visited for vehicle inspection and it turned out that I needed rear brake pads. Got the work done at a very reasonable price. In and out within an hour and a half Great shop and professional staff.Services: Vehicle Inspection, BrakesServices: Vehicle Inspection, Brakes

  Steve Kays
a year ago
This place charges $120/hr for labor!!!Most in town charge from. $60-80/hr.This place is a ripoff when it comes to labor. They did a good job but there are plenty of places that would do just as well cheaper! Plus my few run-ins with the owner he was a real rude jerk! I DO NOT RECOMMEND THIS PLACEUpdate. After rating this place 1 star the owner or representative answers my review by belittling me. I expected nothing less considering the attitude I've received from one of the owners every time I've been there. I used to go there every time for my oil changes before they changed ownership. They were so fast and friendly back then. Sometimes progress isn't all it's cracked up to be.

  Quinton Mills
9 months ago
Kenny and Tim did a great job on letting me know what they found before working on my vehicle plus how much it would cost. They were very kind and I would recommend them to anyone.Service: Electrical repairService: Electrical repair

  Walter Hefner
9 months ago
My visit to Auto Lube was one that proved the efficiency and motivation of a car repair location. Others should check them out to see how a satisfied customer should be served.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Creative3T Services
9 months ago
I would recommend this business to anyone. Excellent customer service and care. Timely repairs and great explanations of the repairs. This is the best place for car care in our area.

  Joseph Rice
8 months ago
The team that works here are great. They are friendly and personable. I have been going there for 2 years and never had a bad experience.Service: Electrical repairService: Electrical repair

  David Ranson
8 months ago
Great service and extremely thorough. Ken is priceless. Went above and beyond reviewing extra things on the car.Service: Oil changeService: Oil change

  Edge Krueger
5 years ago
Guys remember repeat customers. VERY aware of only playing kid friendly movies in waiting area. If there is only one car to work on, the whole team will go in on it, instead of one guy working while others watch.

  Gerald Wyles
a year ago
Auto Lube & Repair is "The Place" to go for all your automotive repair needs! I cannot say enough about the exceptional service I received from Adam and his crew. My wife and I were traveling back to Florida after visiting friends in a nearby town and our air conditioning went out. Needless to say, with the temperatures reaching well into the 90s, I did not want to make that trip without it. We stopped by a few of the other repair shops in the area but was unable to find help. Finally, we came across Auto Lube & Repair. I explained to Adam our situation and he went above and beyond to take care of us including tracking down the part we needed and ensuring that it would be delivered while we waited. Since we were not from around the area, he offered up his waiting area for us to do some remote work that we needed to get done and allow our dog some much needed a/c time. Adam also graciously took care of us on the final bill to lessen the severity of the work needed to be done. We very much appreciated his honesty, integrity, and determination to get the work done correctly and at an extremely fair price! If we lived in the area there would be no hesitation in taking all our vehicles here! Again, we just want to say, "Great Job Adam, thank you"!! Ya'll go support this business!!!!! Gerald WylesService: Air conditioning

  Steve F
a month ago
Excellent shop. I have been going to them for over 20 years. Management has changed and is very professional and service is efficient and high quality. Highly recommend.

  Brandy Saunders
4 years ago
I brought my vehicle here a couple days ago needing tires, an oil change, an emissions issue fixed and an inspection. I was warmly greeted by the staff who were professional and very friendly. With everything I was needing done to my vehicle I was expecting a hefty price; once they assessed everything they came back and told me what all was going to be done to my vehicle, gave me a very reasonable price and asked if they should proceed. Once they finished with my vehicle they also vacuumed it as well, which was greatly appreciated. I was VERY impressed with the way they conducted business here, I will return and feel very comfortable sending family and friends their way as well!!! Thanks guys!

  Branden Lindsey
a year ago
Very pleased with the service here. I quickly realized finding an alignment shop as a car guy is like a man's OBGYN lol. I delt with Jessie and Adam. They were very informative and thorough with their work. I will be a returning customer. Thanks guys see you next time!

  Bob Smith
10 months ago
Just moved to morrisville found this place online went there great people To get an oil change great service. This will be my place to go if there's anything that I need done on my vehicle. If you're new in the area go to this place.Service: Oil changeService: Oil change

  Jean Hoke
3 years ago
I have been coming to Auto Lube for years. They do all my mechanical work including oil changes & inspection. The are very professional and friendly. I get prompt service. They make appointments if yet is too busy when I come. They explain everything so I understand. I trust Auto Lube and will continue to be a customer as long as I still drive. Never had a problem.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  J.Lucas Zuidema
4 years ago
Have come here a few times in the past and was always pleased. Went here again today and needed to write a review. New ownership recently and it shows. Owners and staff are beyond professional, honest and courteous. They are a full service shop now. Had a bunch of work done to my vehicle. Dropped off and several hours later was done and for a few hundreds cheaper then surrounding shops!!! This will be my go to place now. They stand behind their work and even vacuumed my vehicle when they were done. Check them out!

  Andrew Turner
2 years ago
I had two state inspections done here in the same week. Both visits were great. In and out quickly even when it seemed like it was busy in the shop. Friendly service as well should be mentioned. I will keep them in mind for future automotive services.