Sears Appliance Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Bennett
a month ago
Tim was great and went above and beyond to help us. He totally empathized with the fact that we had been without a refrigerator for over 2 months. He is one of the best workers that I ve had the pleasure of observing. He never stops moving, works quickly and efficiently! He also has a very pleasant and friendly demeanor.

  Rick Mason
2 months ago
Timothy did a great job and fixed our refrigerator, his service was as it should be. Kenmore service I would give 1 star. Our refrigerator went out on 12/26/23, we had service scheduled for 1/3 which was canceled, then 1/16 scheduled and canceled. Timothy came on 1/26 and got our refrigerator running again, then he returned with new parts on 2/7 and completed our repair. Kenmore was contacted NUMEROUS times and showed zero concern that we were without a refrigerator or to expedite our repair. I would never recommend Kenmore to anyone, poor customer service.

  Jamie Russo
4 weeks ago
Technician called and told me he would be an hour. An hour later my doorbell rang. He quickly determined the issue and had the part to fix it. He was professional.

  Doug Josey
4 months ago
Robert did an excellent job working on our washer. He communicated what was happening through each step.

  carmen jenkins
2 months ago
Mr. Kim was very awesome and knowledgeable!! I m greatly appreciated of his work!

  Teresa Riley
a month ago
Professional, polite, smart, It was a good experience with Reginaldwho knew just what to do to complete the service call. Thanks

  jwright331
3 months ago
The repairs were canceled seven times. Each time it was late in the day preventing us from appointments and other items we could have done. Attempted many times to call the company but only got recorded messages. Although the repairs were done your customer service is not acceptable to earn our business.

  Amy Clower
3 months ago
He fixed the microwave but believe it was not leveled

  Marlene Johnson
a month ago
Very courteous and fully explained what he was doing.

  Vicenta Theroux
5 months ago
He was very professional and curious. I give him a grade of 100+

  Tara Quinones
4 months ago
Robert was awesome!!! Very kind and efficient. Thank you Sir!!Service: Dishwasher repairService: Dishwasher repair

  Rachel Argo
3 months ago
Very Polite. Got job done in a timely manner.

  Maryanne Robinson
2 weeks ago
Andrew did an awesome job!!

  Jim Owen
a month ago
A delightful technician. Appreciate his skill at his craft

  Leza Tober
3 months ago
Robert was amazing! Thank you!

  Janice Cooper
a month ago
Excellent service