Prices Auto
4.3 (76)
1601 W Roosevelt Blvd suite a, Monroe, NC 28110
(704) 283-6754
pricesauto.org
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Debby Ford
a month ago
I highly recommend this auto service company. Today while on my way to a Dr s appointment my car started to smoke, I pulled off into this location to check out the issue (not knowing it was as a service station), after opening the hood, there was a hose that had busted. I went into the shop to request assistance, Marty came out looked at my vehicle and was able to assess the situation. He went over and beyond to be helpful to my situation. He not only explained the problem but also showed it to me. This man is honest and will go the extra mile for his customers. And the cost was more than reasonable for what had to be done. If you truly need mechanical work, this is the location to take your vehicle to. There aren t many places left like this that put the customer first.
Jaye Tyler
a month ago
Needed a new headlight. Made me leave my car so they could remove the front panel and overcharge me. I've never experienced this anywhere else for such a simple task.
Matt Lathan
a month ago
Best customer service and auto work around. I wouldn t take my vehicle anywhere else but Prices.
Vidhya Mishra
4 months ago
This is my regular place for oil change and annual inspection. Great services and highly recommended!
Rachel Smith
a year ago
Highly recommend! Not only was I treated with respect (not typical when you're a woman dealing with car issues) but their prices and customer service was above and beyond expectation! I'll never go anywhere again even though they're a hike from where I live. Worth the drive! Thank you Marty and team!Service: BrakesService: Brakes
Robert Townes
a year ago
I would not recommend this business at all. When I first walked in I felt a little uneasy. I was not greeted properly and the gentlemen did not make eye contact with me. I went in for a vehicle inspection and it took forever. Over 30 + minutes to inspect one vehicle. I have a newer vehicle might I add. After a while you get the sense that something is up and it was almost like they were trying to fail my inspection. I should have gone with my gut when I first walked in and left. I will NEVER come back to this place again. Its dirty and an absolute mess....
mark
4 months ago
Great small business cares about its customers very honest and very truthful prices are very reasonable want try to sale you what you don't need.
Gil Cendejas
a year ago
I am a firm believer that great customer service is proven. This was my experience with my daughter's car air conditioning unit. The repaired worked for a couple of days before going out again. So, we, my daughter and I, returned the car and Mr. Price and he took care of the repair right away. No additional charges. Yes, customer service is proven.Service: General repairs & maintenance
Kimberly Barrett
8 months ago
I don t recommend this place. My husband went in to have a water pump replaced to fix a leak he was having. They charged over $300 and a few days later my husband faced the same problem with a leak and a loose hose. He took the car back and they charged him another $100 saying it wasn t something they did as far as not connecting the hose correctly.
Todd Z
5 months ago
Rented a truck thru them. Everything went smoothly. Nice shop to deal with.
Stephen Walker
a year ago
I have done business with prices repair for 20 years, and always receive the most professional and friendly Service My car was always repaired at a very fair price as far as the resent one star reviews I would not pay any attention to them. I believe they re from someone trying to hurt a business for personal reasons don t let the one star reviews keep you from doing business with a great place to get your car repairedServices: Air & cabin filter replacement, Steering & suspension replacement, Auto brake repair, Brakes, Oil change
Rebecca S
a year ago
I always come for my inspections and service. They are friendly and fast service. Plus as a woman alot of business' try to charge you for things you don't been but they have never tried that. I have been coming here for many years and will continue.Services: Tire rotations, Auto emissions testing, Auto maintenanceServices: Tire rotations, Auto emissions testing, Auto maintenance
Shannon Dyess
10 months ago
Prices has been inspecting my cars for years. They don't try to dream up repairs you need. They just effectively and expeditiously do their business.
Karolynne Walker
a year ago
Great people to deal with very friendly and honest my husband had his inspection license before he retired he said 30 min wait time was good and they had to be thorough or you could be fined and lose your licenseServices: General repairs & maintenance, Brakes, Vehicle safety inspection, Oil changeServices: General repairs & maintenance, Brakes, Vehicle safety inspection, Oil change
Karla Heyward
a year ago
Walked in and felt very uncomfortable. It felt like no one wanted to help me. It took forever for me to even be greeted so I ended up leaving. Just a weird vibe like they were racist and didn t want my kind there.
Cindy S
a year ago
Stopped in this morning because I was hearing a funny noise. I didn t have an appointment but Marty was kind enough to fit me in anyway. Fixed the problem for me. Great service
Rachel Blascak
a year ago
My go to auto shop! I come here for everything. Marty and his crew are pleasant, thorough, and answer any and all of my questions. I ll be seeing ya soon for some break pads :) thanks guysServices: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Chanelle Green
a year ago
Walked in and immediately felt uncomfortable. No greeting, blank stares, no level of courtesy whatsoever. Very obvious they weren t interested in servicing my vehicle. I left.
Tara St. Clair
5 years ago
Very unhappy with how this dealership took advantage of my widowed grandmother. I won't go Into details of her account, but when the son of the original owner was questioned on why her(my grandmothers) warranty was not being honored the man was rude and said what she needed fixed was not covered under warranty...she bought her vehicle less than 60 days prior. If this vehicle has anymore issues we will be taking it to MY mechanic as they stand behind their work and are caring to everyone.
Patrick Register
a year ago
They replaced the power steering pump and high pressure line for the best price and they had it done when promised. I WILL do business with them again in the future.
Terry Benton
5 years ago
My recently widowed mother bought a vehicle from this place. Was told the vehicle had been checked out and was reliable. My mother did not argue over the price. Was given a 90 day (a joke) warranty. Before the warranty was up several things were discovered wrong. One thing was we were given 2 keys, only 1 worked. When asked to have the second key fixed my mother was charged $80.00. Actually there were 3 things wrong, a broke key, back glass would not stay up and it had a leak. My mom was charged almost $500.00 for these repairs. When I questioned the owners son he got mad and said I was making him uncomfortable. He then informed me we had bought a used car . True she bought a used car and trusted them when we were told if anything messes up just bring it back and we will fix it for free during the 90 day warranty. I told the owners son that if he could live with himself then I guess we could too!Found out that my aunt that had used this place for many many years no longer uses them because the son only patched repaired her vehicle.Stay away from this place and never trust the owners son!
Shayna Felts
3 years ago
The owners and employees are very nice and very friendly and they will help you anyway they can. Ive been going to them for a while now and i havent had any problems with my car. They are my #1 place to go to have anything done to my car.
Caleb G
5 years ago
If I could give a 0 I would they will rip you a new one they worked on my wife's car a long time ago and taped the air box and a pice got sucked into the trottle and it got stuck at about 2500 rpm they cheat you out of your money and lie! I also called how to fix my oil percentage on my dash they said bring it in for 5$ they could have told me over the phone to hold down a button for no more than 5 sec which I knew just wanted to see if they would be good enough to do so but obviously not
Thomas Jones
2 years ago
Rented a u-haul from here. Good dude seems to own this place. He seems like he is busy. I never trust an idle mechanic. I actually recommend this place for a u-haul. Legit.
Evan Walker
a year ago
I have been going here for years. Always so friendly and professional. One of the best shops aroundServices: Electrical repair, Auto power window repair, General repairs & maintenance, Auto windshield leak repair, Auto tire replacement, Wiper blade installationServices: Electrical repair, Auto power window repair, General repairs & maintenance, Auto windshield leak repair, Auto tire replacement, Wiper blade installation
Cozy Creations by Connie
3 years ago
Our family has been using Prices Auto for many years. They are the best mechanics - always friendly and very honest. I highly recommend their service!Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Brakes, Oil changeServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Brakes, Oil change
Matthew H
2 years ago
The people at Price's auto are very friendly and very professional. They always do a fantastic job, and I trust them completely with my car's care.
dakoda long
a year ago
Has been my family s go to for years, very polite, never had any issues whatsoever.
Patrick Binam
a year ago
To say they are disrespectful to their customers is an understatement. Never, ever coming here again.
Candace Coleman
a year ago
Marty is such a nice, honest guy!! So hard to find that in this day & age!! Thanks!Services: Electrical repair, Air & cabin filter replacement, Auto power window repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Brakes, Air conditioning, Wiper blade installation, Oil changeServices: Electrical repair, Air & cabin filter replacement, Auto power window repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Brakes, Air conditioning, Wiper blade installation, Oil change