NC Diesel Techs Heavy Duty Towing & Repair
4.6 (39)
2203 Stafford St Ext, Monroe, NC 28110
(704) 314-8397
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Almarosa Sierra
3 months ago
"I recently had the pleasure of working with NC Diesel Techs c/o Lad Brothers Inc., and I couldn't be more satisfied with the service I received. The mechanic provided me with exceptional service, performing the tasks I requested in a highly professional and timely manner. Not only did they meet my expectations, but they also managed to stay within my budget, which I greatly appreciated. In addition to their excellent service, the mechanic also took the time to provide me with valuable advice on how to maintain my vehicle, and I learned a couple of things from them. I am thoroughly impressed with the quality of work, the level of customer service, and the extra effort they put into ensuring I left with a better understanding of how to care for my vehicle. I would like to extend my gratitude and wholeheartedly recommend NC Diesel Techs c/o Lad Brothers Inc. to anyone in need of reliable and efficient automotive diesel services. Thank you!"
Brian Ausgood
2 months ago
I experienced mechanical issues with my semi-truck and was stranded on side of the highway in North Carolina. I called a few mechanics and was told that it would be 1-2 hours before anyone could head my way. One call to NC Diesel Techs and they were there within 20-30 minutes. NC Diesel Tech are experienced and very professional. NC Diesel Techs communicated with me throughout the entire process and was able to locate the parts to complete the repairs in a reasonable time frame. I highly recommend NC Diesel Techs! Satisfied customer!!
Jean Lamontagne
2 months ago
First, I rarely put comments on Google. This time, I felt compelled to do it.The day before my RV got towed to NC Diesel Techs, I had accidentally poured gasoline in my diesel tank while traveling across the states. These guys have been fantastic. They've done everything possible to bring back my RV to life. They worked methodically and professionally to make it happen. While I was angry towards myself because of this awful mistake, they demonstrated compassion and humility by sharing their own experience doing the same mistake. They worked to keep the overall cost to its minimum. There's no over billing at this place. No hidden fees!I strongly recommend them. If I was living in Charlotte NC, you can be sure these folks would take care of my RV and my car.
Kevin Krizhevskiy
3 months ago
My semi got stuck in a ditch and I needed help asap. I called a couple companies and either no one picked up or I had to take money out of my 401k because it was so expensive. When I called NC Diesel Techs, they picked up right away and gave very fair pricing. They got to me so quickly and got me out of this ditch fast, showing how experienced they are. I highly recommend these guys.
Sam Dee
3 weeks ago
I had to wait 10 minutes for picking up a pre order part because two of the employees we re having a casual conversation. There was only one guy at the register. So when the employee that wasn t occupied finally came to ask me what did I need help with? I told him I have a part that I had pre-ordered and that you guys were supposed to call me when it was in I didn t receive a phone call I had to call myself And that s when the guy on the phone told me that the part had been there for almost 2 hours. Also on top of all that their computer was down the form of payment I was using with a debit card and they kept saying communication error so I had to wait 15 minutes for the employee to call and try to see if the problem was on their end are there vendor end. Finally I told him just to try a different register which he did and the card went through fine so if you re pushing for time, make sure you get there 45 minutes to an hour early because these people like to take their time.
Geovanna Gottfried
3 months ago
Today we use the Lad Brothers Inc services and they were incredible! They treated us well and made us their priority within all the priorities within all their costumers. They came to our rescue as soon as they were assigned to our call for help, and they came through the storm and rainy weather, with a smile and ready to solve our problem with our car. They put us back on the road in no time and on time for dinner. I can t simply thank them enough!
David Maga�a
2 months ago
Our driver had broken down one evening and Leo and his team were able to show up and get our driver going within the hour. Exceptional and friendly service. Awesome from beginning to end!
Tracy Hubbard
2 months ago
Really great and friendly service and it was pouring down rain and it only took them a few minutes to get to my location I was so thankful for his help!!! They did an awesome job!!! Will definitely use them in the future
Oleh Zankovskyi
3 months ago
Great Service! From my initial call to completing my request was done in 20 minutes! Fast and courteous service! Highly recommend!!!
Stephanie Rodriguez
3 months ago
Leo did an amazing job on my truck and got it fixed same day. Very professional, 10/10 recommend.
Mike Murray
3 months ago
Very nice , very professional, extremely helpful & caring . Came to me at 2 in the morning , took me to my location , and even pushed my car after it failed on us. 10/10
Alex Williams
3 months ago
Roadside Mechanic was nice and got it taken care of quickly will definitely be using this company again!
smudladady
3 months ago
Great guy's, reasonable price for towing personal car,will used them again
Christian Palacio
2 months ago
Larry was super helpful! there was clear communication and everything was super easy
kzm kzb
4 months ago
Moderate city everyone busy minding there own Business, clean and minimum jam, drivers, motorcyclists all at there class act, but they do the impossible.
Young Lion
3 months ago
Great mechanics and hard working guys and friendly!! I love it!!
montana carr
3 months ago
Very Timely and proper repair, great shop to work with.
DVS Transportation Inc.
7 months ago
So far very decent shop. Professional mechanics and fair prices. Highly recommended!!!
sd imik
2 years ago
Great people, will take care of you, owners are hard working, humble people, down to earth, working with their mechanics as they are co-workers...loved attitude of "getting it done" despite hardships and any circumstances...great place highly recommend..
Maxi Cars NC LLC
a year ago
the worst thieves in north carolina don't know how to do their job and they charge three times more than any shop ask for your bill because they don't give it to you either
Abiel Kidanne
3 months ago
Very good service and nice person
Danty Alillery
a year ago
Truck driver READ THIS B4 going ! Great guys they ll take care of you !! However be careful small street .!. No dock on address ..! Make the right turn just passing the train tracks ..! Park on the yard on left and walk to address ..! Void your self some trouble
Denis Rusetski
2 years ago
I recommend this truck service to everyone who loves their truck. They offer quality service and repairs, short or no waiting time and the prices are reasonable. I trust these guys.
Summer Knight
3 months ago
On time friendly service
Marc Cucias
2 years ago
Great guys, good costumer service. They try their best to help.
Alex Venskiy
2 years ago
Love them. Thank you for your great job.
Landway Inc
a year ago
Great repair shop,recommended
Walt B
a year ago
Good guy s