Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lynn Sharp
3 months ago
We've used this shop many times over the years for various vehicles and other glass/mirror work. Always receive top notch service and even over and above service once trying to locate a leak in a trunk. That involved one of them being locked in trunk while spraying car with water! Truly exceptional team.
Jeannie Willems
a year ago
Professional, polite, and precise. I have nothing but good things to say about this local business. They know their jobs and they are good at it. Made repairs in record time and made accommodations for situation without hesitation. 10 stars in my book!!Service: Auto windshield repairService: Auto windshield repair
Steveboos
3 months ago
Michael was extremely helpful! Highly recommended!
Alyssa Cavender
2 years ago
I called to get my window refined which they gave me a warranty on my windshield and my back passenger window which is automatic and called to have them fix it due to the fact they did a horrible job placing it in and then when I called to schedule a appointment they claimed they called me back three times which I never received a phone call and then the owner was rude on the phone talking to me like I was a child saying that it takes him two hours to go through the whole process of which part. Very rude and his tone of of voice was not needed. I will pay someone else to fix my window again will never go back to them they are rude and unprofessional!!!! I DO NOT RECOMMEND. The only reason I used them is because my mother used them for years. I will gladly take my business and money elsewhere and I will gladly drive to Charlotte to do so.Services: Auto windshield repair, Auto power window repair
Marcos
2 years ago
The owner Mike was very rude and basically told me he had no time for me nor did he want to chase the insurance money down after the windshield repair. This is after his associate the day before took an hour of my time to get all my info and schedule and even had me, the customer track down my own windshield. Very poor service and zero professionalism. You re right Mike, you and me ain t gonna workService: Auto windshield repair
Donald Florian
3 years ago
Great place for all your glass needs.Been using them for years. This week a new bi pass glass sliding doord
Meghan Mallaro
3 years ago
State Farm recommended Monroe Glass Shop. Called on Monday and they were able to get me in by Thursday to have my windshield replaced after it was hit with a rock! Mike helped me with the claim with my insurance which was very helpful. New windshield looks great. Thanks so much guys!!!Service: Auto windshield repairService: Auto windshield repair
Vantastic Mobility
4 years ago
Very knowledgeable staff and excellent customer service. Michael and his team were quick to find a solution to a problem were were having with a previous repair from another glass company on one of our vehicles. Save yourself a headache and have your vehicle fixed correctly the first time by going with Monroe Glass Company. Thanks for your help guys!
Mark Owen
8 months ago
I showed up this morning with a crack in my windshield. They got me in and out in just a few minutes. Thanks for your help. I'll see you for the replacement windshield...
Charlie Wallace
4 years ago
Old man who answered the phone was extremely rude and not helpful whatsoever. I needed a back blacks for my truck and he insisted I have to buy the entire glass rather than the one piece broken. Also told me you absolutely can not buy just one piece of glass which is also a lie. I have a 2005 Toyota Tacoma you can order each section of the glass. I would never in my life recommend this place to anyone. DONT BOTHER CALLING
sharp4es1
8 months ago
Great shopNice guysKnow what they are doingGood prices
Brandon Thomas
4 years ago
Shop did a good job on the glass repair, but upon picking my truck up there was a 1 inch long chip of paint on the drivers door and the vent visor was laying in the drivers seat. The truck which is almost brand new was left there after hours with the doors locked and the keys in their box. They claim that when they got in the truck the vent shade was already in the seat and the chip was on the door. Both are physically impossible due to the truck being locked and the drivers door having been painted just days before. They claim zero fault and refuse to fix the issues that happened while the vehicle was in their possession. They lie and do not stand behind their mistakes. Will not recommend them to anyone.
AllFor One
4 years ago
Recommended by a friend to get my rear view mirror reattached. They did it in under 5 mins and the friendliest guy was working there. Only $10. You can t even buy the one time use DIY kits for that price. Well later my wife noticed the mirror was flipped upside down on the ball joint so I went back in because I couldn t flip it around without it hitting the car roof and didn t want to risk ripping the mirror off again. Same guy was like oh man I should have seen that and he was able to twist it off and fix it all again in under ten minutes. It really wasn t even his fault I should have noticed too. When I need a new windshield I m going here for sure. A+ local business all the way.
Sherri Allen
2 years ago
Very professional and courteous...quick service...I called Mon and they had my window installed the next day... highly recommendableService: Auto power window repairService: Auto power window repair
Ann Pierce
4 years ago
Excellent service and great pricing. Mr. Michael and employees go above and beyond to assist. Windshield replacement was excellent. Would recommend to everyone!
Don Melton
10 years ago
These guys are the best. I took in my 84 toyota with a broken back glass. No longer available. They said if I could find a ebay replacement to send them a picture. If it looked Ok I could buy it and they would be glad to put it in for me.All the other 4 shops I called said no can't help you.These guys went the extra mile. Found a new one on Amazon they approved and put it in today!!!
Earl Bolen
2 years ago
Great people to deal with excellent service they do exactly what they say at a affordable rate we recommend them to anyone
Mike Adams
3 years ago
Even with an older vehicle they were able to get me an replacement windshield and install it in a timely manner. Thanks guys.
Alexandra Steele
a year ago
Did a good job for about 1/2 of what safeglass charged and could do it sooner
Harold Redfern
5 years ago
They have been in Monroe for a long time I would not take my car or truck if I had a truck to any other place but the Monroe Glass Shop now this is coming from me having work done not what someone has told me
Russell M
8 years ago
I didn't like anything poor customer service. This business is a example of why small businesses are smothered out back big "box" stores.
Gary Conrad
6 years ago
I have purchased numerous pieces of specialized glass and they are very knowledgeable about what you need and doing work.
Amanda Douglas
5 years ago
I have had several pieces of glass made for frames and they are quick and always friendly.
James Helms
2 years ago
Very helpful with a quick turnaround and fair pricing
Norman Velez
4 years ago
Good service and resolved our transmission expensive repair and saved us thousands.
Ed Engle
8 years ago
Used them for years ,great prices and good service!Support small business
Tyler Baudoin
6 years ago
Fast, friendly, will go back if I need any Glass work for my cars.
Dale Loberger
6 years ago
Knowledgeable people who will do what it takes to work with folks. Definitely my choice for a new windshield.
ganoking1
3 years ago
Small sho big on service! Thanks for speedy supply of custom cut glass
omar marte
8 months ago
Too expensive, that s all i have to say!