Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rob Adler
a month ago
Lisa and her team at Big Brothers Collision were fantastic from the moment I called! I own an electrical service company, had a collision with one of my service vans. Needed it back in commission ASAP to keep my customers happy. BBC communicated well and went above and beyond my expectations! Very pleased to recommend these great people. Thank you!
Robert Mueller
a week ago
I have a 2001 Ram 2500 pickup that was in need of some paint work and minor body repairs. I called multiple shops in the area and most weren t interested, either the job was too small or they mainly wanted to work on vehicles that had been in a wreck. Then I called Samantha at Big Brothers and she said they d be happy to work on my truck. I brought it in for an estimate and she provided a few different options for me that I thought were very reasonable. Best of all, she said I could bring it in at my convenience and the work would be done in a week. Over a month later when I finally had time, I called again to make sure they could still fit me in and the answer was, sure bring it in. She called a few times during the week to update me on the progress and a week later it was finished as promised. Best of all, the work was flawless. Despite the truck being 23 years old, they somehow managed to match the paint so well you could never tell anything had been done. They also detailed and cleaned the truck inside and out at no additional charge. I m hoping I won t need any more body work for a while, but if I do, Big Brothers will be the only place I go!
Jesus
a month ago
I had a great experience at this body shop. The quality of their work is amazing and the staff here are really friendly. I highly recommend this place.
Mary Helms
2 weeks ago
They did an amazing job on my car fix where the deer hit it. Color matches great with the paint. Got a nice clean shiny car back. I am very very happy with the service that I got very nice people very accommodating. Thanks again for all your great work.
Sara Hinson
10 months ago
We were extremely happy with the quality of service from Big Brothers. Our classic car had been in a bump up and required some tlc to come back alive. The owners and staff, went out of their way to negotiate with our Insurance company to secure all work would be covered. Thank you Big Brother for getting our little red car back on the road! We highly recommend you use this locally owned business, you won t be disappointed!Services: Painting, Electrical, Body & Trim, Welding, Battery
Damon Barnes
3 weeks ago
I own a 2013 Nissan Altima and I couldn t see with my low beams. I took my car to Big Brother s and they gave me a great price and speedy service. Dropped my car off on a Monday morning and by Monday afternoon my headlights were installed. They did a great job too. Thank you Big Brother s Collision Center.
Kevin Staples
4 months ago
These guys are great. They did a whole car paint job with minor bumper repair. The car looks brand new! They give accurate estimates and keep you informed of the progress on your vehicle. My job was completed before the promised time. They are friendly, honest, and hard working. I will use Big Brothers Collision only for any future bodywork and paint needs I may have and will tell everyone I know to do the same. Thanks for your great work.
R and J Lodato
a week ago
My car looks better than New. And the ladies up front are the best. Truly a pleasure to deal with.
Jeffrey Nash
a month ago
Super Happy with this collision repair center. They worked with me to ensure I was satisfied and more importantly, the price was fair and reasonable. Also, I got to see some old friends! Goes to show you never know who you ll run into one day so be nice to people! Thank you Jennifer and Sammie!
Gary Blount
2 months ago
If you are looking for a body shop in Monroe, NC don t look any further. Big Brothers Collision did a phenomenal job for me. From start to finish, the experience was A1. I was informed almost daily about status of repair. Quality of work looks and drives good as new. Have my business for sure! Thank you Big Brothers!
JAMES INGRAM
3 weeks ago
We recently encountered a large deer at 65 mph and damaged our truck. This shop did an amazing job of returning the truck to showroom condition. Lisa kept us up to date on every step of the process. Will certainly use them for all future body needs.
Chris Cooney
2 months ago
Big Brothers is amazing. Sam was super helpful walking me through the process and when I had questions. Never felt like I was being given the run around or pushed to the side. The work done to my car is perfect. Hopefully I don't need body work again anytime soon but if I do I will 100% bring it back. 10/10 Highly recommend!
Jennifer Lawrence
a month ago
This my second experience with Big Brothers and they are the BEST. Sam in the office could not be nicer or commuicate better. They are always upfront and follow up on any additional damage found after the initial estimate. They work with you on price. The end result is ALWAYS amazing. I will not go anywhere else.
TJ Bennett
4 months ago
Quick and Easy! Samatha does a great job keeping you updated on your vehicle. I have no complaints.
Ana Cassano
2 months ago
11/10 recommend this place, staff was super friendly and helpful. Great customer service and communication along with great work! I had a large dent in my car they fixed for me and they even went out of their way to help me out with a minor interior issue! Thanks Noel and everyone at Big Brother collision!!
Nathan Verret
2 months ago
I was referred by one of my teachers after getting rear ended. The work on my Camry s bumper was done professionally and on time. Cost was less than anticipated. They were up front about which parts were damaged and had to be replaced, which was really just 1 interior bracket, vs cosmetic damage that was obviously optional to fix. I appreciate them telling me this directly and not trying to upsell.I will be returning to Big Brothers next time I need repair work done.
Roberta Aldrich
a week ago
We are very happy with the repair to our Telsa and also the fantastic interaction with Samantha keeping us up to date. We can easily recommend Big Brothers to others who need auto repair.
Leslie A
3 months ago
I am a home health RN who got caught in a bad storm which caused a lot of flooding during my shift. I crossed an area of deep water that must of had some debris that tore the shield off the bottom of my Honda Civic. I desperately tried to find a body shop who would help me at 5p. Sam at Big Brother Collision offered to help. They were my knights in shining armor. I highly recommend them. I will be doing future business with them. Awesome people!
Gricelda Rodriguez
a year ago
I was in a car accident and Big Brothers Collision took us in right away. I can literally say they go above and beyond for their clients. The people are extremely nice and fair. They are straightforward with what s going on. It s to the point where they go all out and clean your car front inside out, they re the BEST! I highly recommend them you won t regret it.Services: Painting, Body & Trim
Ed Wierzalis
4 months ago
I can't speak highly enough about everyone at Big Brothers. Their attentive service and willingness to get the part I needed and do one incredible job on the repair. It all looked brand new (and done in a timely manner). I want to point out that Samantha was particularly helpful along with everyone else. I had no idea when I was referred to Big Brothers that I would end up being grateful for the experience.
Larry Keeter
2 years ago
To put simply, fantastic experience. They go above and beyond and put a ton of pride in their work. I went because the trunk bars broke through the frame of my car and ultimately ended up tearing the frame quite a bit trending my trunk pretty much useless and unable to hold itself up. Not only were they able to fix this bad boy looking like new and working like a champ. They even went further and cleaned my car looking shiny and slick. I would absolutely recommend them and will be using them again. Thanks Big Brothers, y'all rock.See attached pics of before and after
robert vermillion
2 months ago
I received a very fair estimate on rear-end damage caused by my own carelessness. Not an insurance job. Friendly service. They ordered the needed parts and called me when they arrived. I then took the car in, and got it back two days later, all done. My car was also cleaned inside and out. Couldn't have wished for anything better.
M H
a year ago
My car was hit by a while I was in town visiting and Big Brothers took my car and made it look brand new again!! They did a phenomenal job!! I was really impressed!!! Im so HAPPY with the job.
Meredith P
2 months ago
Great communication, efficient, reasonably priced, and great repairs/finished product. No one wants to have to get their car fixed after an accident, but this is our second experience with them, and we will keep coming back (just hopefully not too soon!!).
Brook McCurdy
6 months ago
Big Brothers was amazing. My car needed both mechanic and body work. The car was towed to Big Brothers, and Paco made all the arrangements to have the mechanic work on the car while Paco and his team at big brothers ordered the necessary parts, and painted the bumper.As soon as the mechanic finished Big Brothers finished the body work in just a couple of days.Very quick quality service.Thank you Big Brothers!Service: Body & Trim
deangelo gordon
4 months ago
I crashed my car bad lol big brother did fast and quality work10/10
jaredeal210
2 months ago
Great work quality. Everyone was very helpful along the way with getting repair updates. Samantha was superr sweet and helpful on the day of picking the vehicle up. Would recommend this shop to anyone in the area.
comajoebuck999
a week ago
This is the 3rd time we ve used Big Brother s. We ve been very pleased each time. Speedy work. Great communication.
Gavin Keziah
11 months ago
These guys where very professional. Lisa went out of her way to track down new parts that where difficult to find. Can t tell the accident happened. 10/10.
Katherine Dellinger
6 months ago
We took our Kona here for some T Bone damage where two doors had to be replaced and painted. They communicated clearly with us, were very positive and professional, and reasonably priced. We will take all our vehicles here for body work, thank you for such a positive experience!