AY Truck and Trailer Repair (Reefer Repair)
4.6 (88)
2518 Nelda Dr, Monroe, NC 28110
(704) 628-5369
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
yves bop
4 months ago
The best place to get truck work done in the Carolina s very professional and knowledgeable , they will get you back on the road asap and always gives you options to choose from . Thank you for delivering excellent service .
Raudel Russ
3 months ago
Very good shop, professional mechanics, in and out all the time. Thank you.
John Yunus
3 months ago
I wouldn't go to there my friend said don't go to there, no good place , and manager of shop was too rude with him and then they didn't did good job, he said they deceive with a price unthill ...
Edwin Wilson
6 months ago
At first... they started off kinda rude. Not many of them speak English but eventually they became pretty good. Willing to go above and beyond. I would dedicate go back
Tiger Stefoglo
7 months ago
Really professional and high-quality service. Knowledge is top-notch. Also, they are very fast, meaning saving, not overcharging for extra time. I'm very pleased...
Gonzalo Olaizola
a year ago
Super fast.!! On the phone right away and I soon as I get there they jump on my truck solve the problem and put me back on the road in 45 minutes..!!!Very efficient, very professional Great price ..!!!
Ashley Kate
a year ago
My company needed a major repair performed quickly but more importantly efficiently to keep a quarterly earnings on schedule. They were the quickest to respond and had all the necessary parts needed to start immediately!! They also recommended a tow service and a full transparency of their labor estimates. As a first responder, we hold the standard of comfort care urgency, experience and trust as top tier priority for everyone; so it gave me the confidence to trust them with my business! Thanks Arte!
Pooh Davis
a year ago
I had my truck towed to this company for a repair. My truck was not throttle up and wouldn't go. First they said it was my throttle. I went there and showed them I just bought a new throttle from Excel group in Charlotte NC and I had it put on. Next it was my gas pedal. That they never changed. After that it was the wiring harness. They never fixed. Finally they stated it was my computer module. When I took my truck there everything was working. After they changed my computer module, my truck don't idol , my truck speedometer don't work, I have a wire hanging that look like it plug into something, they broke my freightliner part in the front my truck. They took my tarp arm I paid a 158 dollars for. Then I was charged 2407 dollars for my truck to be worst before I took it there. Art is a crook and they seem racist also. I wouldn't recommend any one to visit this shop. They want answer the phone once they get your truck. They only text. This is not a shop for anyone to go toThey are a Logistics company with a shop that fix there truck but act like they fix anybody truck. Please don't take your truck here. They also have bad attitude and are liar's. They robbed me of my money because I am a female driver. Now they want answer the phone. They gave me a 30 day warranty in which I will not never let these people touch my truck again. I'm going to court.Service: Electrical
5073694580 Abdi
9 months ago
Oh my god they are amazing pple best shop ever allso they re are not expensive it s so cheap makes you happiness thanks alot
Sorbon Salokhidnov
2 years ago
Responsible and friendly guys, I trust to this shop Art thanks!
Ivana Eve Stosic
a year ago
They fixed problem with the trailer in 30 minutes. We had issues with wires and smoking sensor!Guys, you are awesome!Recommend this AY Truck and Trailer Repair to everyone!Service: Electrical
Vova Severchukov
a year ago
Good mechanics!!! They can fix everything!!!I have been to many shops but no one could help me with my Volvo. Ay truck repair fixed it in a week.
Paul Svyrydyuk
3 years ago
Warning do not come to this shop. The owner of this company completely scammed me. I dropped off my truck here to get it fixed and the owner Artem quoted me 5k to fix the truck. The owner said that it will take 2-3 days to fix. I constantly checked on the truck because it was taking much longer than he quoted. He ordered a bunch of parts and they were all completely wrong. He kept the truck for a total of 5 weeks and completely doubled the quote to 11 thousand dollars! Who does this! And on top of that the entire dashboard was filled with lights that were not there in the first place and the truck was not fixed like he promised. Do not come to this shop. I needed to take the truck to another shop to get it fixed properly.
Ivan zabudu
a year ago
i don't know why google let me put only 5 stars ,but these guys know what they are doing! I came for a PM service they found all problems in my truck. Definitely coming again.Service: Oil changeService: Oil change
Adrijan Kolistrkoski
2 years ago
They were very fast and professional in giving us an estimate of our trailer repair. They gave us great value for the repairs we needed. This is a good repair shop. Thank you to the team.
Roman Shavnya
3 years ago
This is a Great place, with great service, and great people!! I m thankful for the experience the whole stuff is second to none and the place is always clean!!!!!Service: Steering & suspension repairService: Steering & suspension repair
Jackson White
a year ago
My homies told me about this shop and I have to say, they do great work. They fixed up my freightliner and I was outta there in a hour.
Da Laisa Semere
3 years ago
Very great company! Customer service was awesome, he changed my airbag on my trailer in a timely manner. I would definitely come back to him while in the area if needed. Thanks againService: Air & cabin filter replacementService: Air & cabin filter replacement
Igor Kolotov
3 years ago
I am servicing all my trucks here, Art is detailed, honest and straight to the point. I would definitely recommend going to this shop. Looking at Paul s review, I have no idea why one would give such a negative review to a local friendly neighborhood shop. Just my two cents.
Samuel Sarmanyuk
a year ago
very great work everything was done so fast and no problems after the work i didnt have to worry about the problem anymore very great job i will always go to you guys
Nick Tka86 Tka
3 years ago
I ve been coming to AY truck trailer repair for a bout a year now to do work on my trailer and truck. And every time I came with a problem they fix it in a timely meaner . U see I drive a car hauler so I don t have time for bs any the service is always great and every time I would call the mechanic to ask him something over the phone and he was very helpful in that case to. So if u looking for good mechanic in the Charlotte Monroe area stop by they ll make it right.Thank y all for your service
Alexandr Grinevich
3 years ago
Wanted to wait a month before I leave a reivew. my engine seized around the area, towed the truck AY. they helped me find a new engine; flew home to california while they were changing the engine. amazing shop to deal with, updated me with the progress along way.
Sorbon Salokhidinov
3 years ago
Highly recommend this shop, reason -Responsible stuffGuys know their job excellent and moreover Affordable prices for labour, also Friendly staff. Shortly, their priority is costumer s satisfaction and do the job in high level quality!
Caner Balantekin
2 years ago
Good guys here. Highly recommend for fast service and smart solutions. They fix my broken trailer door for good.they do engine work as well.
Tony Kvasha
a year ago
Fixed all of my electrical problems on my truck. They have a awesome shop and great service.
Lonnie Williams
a year ago
I called at the last minute and they jumped right on top of me I will recommend this place just be patient and they will take care of you very fair with the price cuz it was past normal working hoursService: ElectricalService: Electrical
ervens losse
3 years ago
One of the best service I have received in my life ever they actually waited for us to fix a major issue with my trailer for a otr truck and got it done the right way thank you so much guys you truly are the bestServices: Electrical, Auto engine diagnostic, Air conditioningServices: Electrical, Auto engine diagnostic, Air conditioning
Justin Jorden
3 years ago
Alina and Art are fantastic. Had an emergency with a reefer on the road and they waited for me after hours and provide primo service. I d recommend this company to anyone and we will bring all our vehicles hereService: Air conditioningService: Air conditioning
Keith Smith
2 years ago
Helpful on directing me to someone who could do the job because it wasn t a service they offered. Great customer service beyond and above!
Nikolay Tkachuk
3 years ago
I just got my valve adjustment done. I m happy with the results. Truck is working very nice and it was done in a timely manner for a good price.