Advanced Maintenance
3.2 (24)
5919 Stockbridge Dr, Monroe, NC 28110
(704) 839-0185
advancedmaintenance.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lowell Markins
a year ago
I had Advanced Maintenance do a complete break system rebuild because I was taking my rig thru the northern rockies and wanted to know that I could count on control when coming down the mountains. That was a year ago and the system has performed flawlessly. The job was done when they said it would be and at exactly the price estimate.
Jim Byun
3 years ago
Called out for a road service during the weekend. Our tractor had an issue with the turn signals. The mechanic looked at it few times, and decided that the switch is causing the malfunction. We replaced the switch, but the problem persisted. We had to look for another shop/place to get it fixed. I understand that mechanics cannot make the correct diagnosis all the time. However, charging a driver $344.67 for a road call that lead us to replacing the wrong part does not seem fair. Could be better than most places nearby, but our experience was a poor one.Service: Electrical
Nabil Aabdin
4 years ago
Road service guy is nice but no clue about repairing, came to fix something simple and after trying whatever he was cable to do, I was still stuck while the problem was so simple that my company sent me another driver that solved the issue in 10 minutes and I was back on the road after being stock thanks to ADVANCED MAINTENANCE GUY.Paid over $500 for literary NOTHING.Seriously now if this is how this company function they better find another job!!!
C J
3 years ago
Gary came out in a hurry to help me with my keys locked in the truck. He was very professional and quick. I would definitely recommend Advanced Maintenance and will give them a call again if needed. A+ service
BOBBY Mcgee
5 years ago
Scott, from the Monroe NC shop, came to our rescue on our RV. He was knowledgeable, fast and so reasonably priced. Not only did they save us a tow bill, they were honest in their dealings. We thought the problem was a brake chamber. It was a hose. They could have replaced the chamber and the hose and charged us for parts and labor. We wouldn't have known. But they were honest. That means so much in this world today. Thank you Advanced Maintainance...thank you, Scott.
Selika Matthews
4 years ago
Let me start by saying this is a great group of people. Rebecca, Chris, and Matthew have been great when it comes to customer service, maintentance calls, etc. I went to them last year when I first brought my bus an since then they have been my go to for all of my repairs an issues. They have great prices and also offer a variety of accounts/company packages that will fit your budget. I just love Advanced Maintenance Indian Trail
Dale V
5 years ago
I would give this shop a 0 If i could, a 100 miles later from my driver being ''fixed'' on a hot cap. It was already leaking. These people charge 300 dollars over any other shop in the area. When we told them that the job they had done was no good and that the hot cap was leaking again they said we had to drive all the way back 140 miles for them to fix it, when they had road service available. These people are scammers over priced and didnt even bolt in the wheel properly. They left the gasket and the wheel loose. The loves thats normally overpriced charged us 150 dollars to fix the mess these people did. AVOID THESE PEOPLE AT ANY COST!! THERES MANY BETTER AND REPUTABLE SHOPS NEARBY!!
Cynthia Keene
5 years ago
Thank you Jim, an excellent mechanic!! Reasonably priced mechanic work also. We were in a real bad way and a long way from home with a Peterbilt needing repairs to the AC. Jim stayed after closing time and fixed it right!! Again thanks Advanced Maintenance.
Travis K
2 years ago
They were fast on the service call for a brake chamber and got me up and running so I could make the rest of my deliveries and pickup for the day!! I'd give them 10 stars if I could!Service: BrakesService: Brakes
Rochelle Latoya
2 years ago
They a scammer, poor customer service. The manger Scott is very rude. They start billing from the time you call and took hours to get to you so they can bill you high. Please stay away from these people.
Juan Carlos carlos
4 years ago
Run for your life, the no call,no miles no anything that is to catch your attention, $826.00 for chaining an axle , 2.5 hours of labor, it was better to pay a call out fee and the bill would have been 500.00, I will never use you with our 25 trucking company and Please make sure when you use ntts brakdown go to Google and check the reviews first, it was my mistake for not doing that, but never again.
Janet Carr
5 years ago
My experience was a great one , broke down on a load, called Advance cause I was 5 miles away, spoke with Jim told me to come on over, Jim very polite cool guy, old school machanic dont mind getting his hands dirty, got me in and out within an hour, if you ever need service in the area I highly recommend they service ask for Jim(mechanic), or Matthew(service) and I'm from the westcoast , didn't beat me upside my head with the bill being I'm a truck driver......THA Beast aka Beauty N Tha Beast Trucking.....
Big Bill
4 years ago
That place is a ripoff they sent us a Michanik who knows NOTHING and diagnostic thing wrongly and off course the truck was stuck all night until morning when in less than 10 minutes one of per guys in the area solved the issue..Extremely and very very expensive, very RUDE SERVICE MANAGER Scott lying about what work was done and full of
Samantha Oakes
a year ago
Very detailed in operations, nice shop that's fully stocked. Very knowledgeable employees and reliable.
Debilu Krastas
6 years ago
Just had bad experience with road assistance, waited for 4 hours and after some calls discovered what they don t even plan to show up. Thank you Chris and Tommy
Carolina Rodriguez
2 years ago
They are very organized,Took care of my truck as promisedOwner is very friendlyService: ExhaustService: Exhaust
PriceTag
2 years ago
Called for road service and got the worst experience. Not recommended, and price is ridiculous. Listen to the reviews.
Bryan Jones
2 years ago
Scott and the guys over there are professional and get the job done appreciate you guysServices: Tires, Electrical, Auto engine diagnostic, BrakesServices: Tires, Electrical, Auto engine diagnostic, Brakes
Brad Hood
5 years ago
Awesome crew, I believe they can fix anything!
Jerry VanLeeueen
2 years ago
THE PEOPLE WERE VERY NICE AND GOOD AT THERE JOB
Sara Adams
4 years ago
Waste of time and money. Zero knowledge of repairs and overpriced
Dispatch Team
5 years ago
Bad service they will rip you off .
Tracey Nixon
4 years ago
Very rude will not be back.