Berry's Automotive Care Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hannah Wells
5 days ago
The best experience! Charles came out on his day off to help us a patch a tire to get us on the road home. Sweet man with a heart to serve and decades of experience!

  Shelby Wright
a week ago
Such a blessing in an emergency situation. Can not thank them enough for the service to help this out of towner in a tough situation. They even stayed open until I arrived and had me on the road in 30 minutes!

  Casey Moore
6 months ago
I was told to call back Friday to make an appointment for Saturday. I called Friday and due to weather I was told to call Saturday morning before driving from Avon to ensure they were going to be open. I called Saturday morning and was told to come in. I made them aware that I was over an hour away and they said that was fine. When I arrived, I was told very rudely that I was late and they would try to fit me in for my inspection. I waited for over an hour just to be ignored and witness the gentlemen go in the back to sit on the phone instead of serving his customer! Please do not go here! I always try to support the locals however this is one I will never support!

  Missy Traber
a year ago
Mr. Berry took great care of my vehicle. He was able to get me in same-day when my car wouldn't start. He was able to fix it quickly and for a much better price than I thought was possible. It actually runs better now than it did before having any issues. I will be going to Mr. Berry for my automotive needs as long as I live on the Outer Banks. Its worth the drive to Manteo. Congrats on 51+ years in the business, Mr. Berry!Service: General repairs & maintenance

  John Evers
7 months ago
Horrible. Will never go back there again. He tried selling me tires, went somewhere else and they said there's nothing wrong with my tires. I have many more miles on him he failed me on the state inspection for my tires. The other guy passed me and said they were fineDon't trust them. Get a second opinion

  NatureNerd
6 months ago
This guy is as honest as they come. As a single woman, I totally trusted him to give me the the best options to repair my automobile. He's simply the best around!!

  Pastor Roga
a month ago
Mr. Berry it s great. He doesn t fool around- he tells it like it is.

  Erica Paynter
2 months ago
Super professional. Went above and beyond to help us out. Will definitely return.

  Stephanie Wingert
a year ago
My alternator started going bad while on vacation in the OBX. I tried two shops that were slammed and couldn t help me. The guy at Advanced Auto Parts recommended Mr. Berry s , so I drove down there, and he couldn t promise me anything from a time perspective, but he did say he could look at it that evening. He called me 2 hours later with a fair price and said he d try to have it ready the next day. He called me at 10:30 the next day that it was ready. I drove back to Delaware today, and all is good. He seems like a great guy and honest businessman. I would highly recommend him!!Service: General repairs & maintenance

  TheRickidii
2 years ago
Let me, preface this review with, the mission we (My Love and I) needed to accomplish, was accomplished, and the gentleman that helped us, certainly went out of his way and above and beyond to ensure that happened and at minimal cost; however, the manner in which this was completed, bears a little more discussion. Early this year we returned a U-haul Trailer to Berry's (alternate drop off location). As soon as we walked in and were being helped, "My Love" was explaining our situation (alternate drop off location) and the gentleman was very disrespectful to her and rude. He very deliberately stated "I'm trying to help you, if you quit talking, and don't talk me out of it. Now, are you going to keep talking". She very calmly gave me the look,.."stay calm, let's get this accomplished" and decided she would wait in the truck. She and I are an interracial couple, and while I don't want to believe, this motivated the rude customer service behavior, I suspect it did. 2-stars because at least we accomplished our mission; however, we were very disappointed. It's very sad that even in 2022, we haven't learned the true mantra of the human experience, "Be Love Be Kind"!

  Deborah Murphy
2 years ago
I have been meaning to post this for a while, please forgive me. My husband, my boys and myself were on vacation and had car issues...credit card issues...etc...I just want to Say very Loudly, He is a wonderful, Godly Man and we got service from an Angel. He went above and beyond to accommodate us. I would highly recommend his services.Thank you very much!The Murphy'sService: General repairs & maintenance

  Dalton Payne
3 years ago
I went to Berry s Automotive to buy a used tire to put on my car. I called and asked if he d be able to tell me if he had the size in and he did, so I came in when he told me to. When I got in, I waited for about thirty minutes before he helped me. He had come through and said give me a minute, I m gonna call these people and tell them I can t help them, and the way he said it seemed like he was implying I was a burden and he couldn t help them because of me. After my half an hour wait, he finally asked what I was in for (understandable) and he pulled my car into the bay and started his job.He couldn t get the wheel off. He was using a cordless impact wrench and could not get my wheel off. He brought me into the garage and told me he had a way of getting it off but my lug bolts would be my problem because they d most likely break. He didn t have any extra lug bolts in his shop so I changed my mind and after that, he essentially kicked me out of his shop. He told me I had wasted his time, and made me back my car out of the bay. Right next to the sign that says insurance doesn t allow customers in the garage...I went to another garage to get my issue sorted (Mannkaniks) and they were able to get my wheel off without an issue. All they had to do was use an impact wrench with a cord. Berry couldn t even achieve that level of sophistication. I grew up with his grand daughter and his manner toward me was appalling. I definitely do not recommend using Berry s Automotive.Services: Tires, General repairs & maintenance

  Gloria Spruill
4 years ago
Mr Berry has always treated me with respect and fairness. He has been working on my car for about six years. It is an oldcar but he has never backed down from the challenge of fixing an older vehicle. I trust him because he is honest. He is always respectful. Lets not forget Fred the mechanic he is very knowledgeable and personable. Thanks guys I appreciate you.

  K. D.
4 years ago
Mr. Berry has been working on my family s vehicles for many years. He is honest and trustworthy, which is exactly what you want in mechanic. His prices are reasonable and the turnaround time is quick. I d recommend getting your car serviced here.

  Tessa King
a year ago
Mr Barry is a sweet, sweet man who is HONEST. That in my opinion is the hardest thing to find in a mechanic these days. Get to know him, he's always willing to make things correct!

  Cathy Ammons
a year ago
$30.00 to plug a tire.Never have I ever paid that much. Never again unless Im desperate.I have a plug kit myself but not enough strength to fix it.Next time I will stop someone in the parking lot to help me.Maybe I'm wrong. But Sheeeesh!!!!!

  Elizabeth Harvey (Beth)
9 months ago
Mr berry is the best he treats me like I'm part of his family.

  William Sawyer
2 years ago
I have taken my vehicles to Berry's Automotive for many years, with 100% satisfaction. Charles Berry runs a honest, "down home" kind of business that takes care of the customers.

  Thomas Havemann
a week ago
Great service! Has used tires also.

  Heather Ballance
2 years ago
I wouldn't take our vehicles anywhere else unless I had to. We've always been treated right. We have 3 vehicles that he regularly services for us. He is kind, generous and fair.Services: Tires, General repairs & maintenance, Brakes, Air conditioning, Oil changeServices: Tires, General repairs & maintenance, Brakes, Air conditioning, Oil change

  PIANO SIMPLY
2 years ago
This place is THE BEST. Mr. Berry is a wonderful, kind older man who I'd trust 100% with any repair. He's been serving Manteo a LONG time and there's a reason for that!

  Kris Rodriguez
13 years ago
Called to ask specifics about dropping off a one way U-haul my husband and I rented. While I politely asked questions, this man begrudgingly answered my questions with disdain after long periods of silence. The topper was when he ended our conversation by saying "Why don't you just stay out of the middle of it and let your husband handle it!" I feel awful after this telephone call and do not recommend women using this business - I also think if you are a decent man you should avoid any business with someone who would treat another person in this manner. Thank you for considering and good luck.

  Darcy Grigg
6 years ago
If you are in need of a Mechanic don't go to Berrys. When I took my car in he talked down to me like I was stupid. Then when he called me to tell me what was wrong with my car, receded to ask if my dad or another man was around so he could talk to him about the issue. Then charged me 2x the amount that he originally told me it would coast. He finished the transaction with saying "You're not understanding me, you must have been the girl half asleep on the phone this morning." So ladies, save yourself the trouble and don't give him your business. I have had multiple female friends who have had the same experience. My good friend who, is dad has been a mechanic for 40+ years also had trouble with him talking down to him. He's really just the worst. If I could, I would give him 0 stars

  Drew Yowell
6 years ago
This business charges a ridiculous amount of money for its services. Last year I came in to see if there was an electrical shortage in my car and it cost me $70 just for them to hook it up the the computer. This year I got a synthetic oil change for $80. The owner also talked down to all of my female friends and either asked to speak to their father or a man in general. Extremely overpriced services and an extremely sexist and rude boss.

  Stuart Pack
10 months ago
Always excellent service with U-Haul rentals. Mr. Berry is professional and kind!

  Eugene Boyle
2 years ago
I was on vacation and he sold me a dry rotted tire which went flat the next day and I had to get AAA to help me out after that. The AAA guy said that the tire should've never been put on the car because it was gonna fail. Pretty disappointed since I gave the guy 20 dollar tip because he expedited the tire change only because he didn't want me to see the junk tire he put on our car. Sad thing is he knew our 9 year old son was with us and in my opinion put my family in danger because what happens if we were on the highway going 65 mph and it blew out?

  Mike Penrod
2 years ago
Stopped in as I needed a tire because the rear passenger tire was in bad shape. Despite closing at noon and me arriving at 5 minutes till, I was willingly and gratefully helped. I new used tire was mounted, balance, installed, torqued with A FRICKING TORQUE WRENCH and we were on our way. Did I mention it was torqued with A FRICKING TORQUE WRENCH! Who does that anymore!?!?! Most people just blast it on with an impact. The time and care was taken to ensure that this tire was bolted on in the corrected pattern and then torqued to spec. Still can't believe it. I think that's half the reason the other tire went bad. It was just blasted on in a circular pattern which lead to uneven wear. If this place was close to home and not 3-4 hours away, I'd be back for sure.

  Olwen Odd
6 years ago
Very good service. They took the extra time to get the correct part for my van instead of 'what came in the box' which was incorrectly marked. Had that not taken that extra step for me my car would have broken down almost immediately and the problems would have escalated.

  Jessica Judd
10 months ago
This guy was so helpful when renting and returning a uhaul. Top notch!

  Nick Abbs
6 years ago
Just picked up my uhaul auto transport from Berry's. Super friendly, and even hooked up the trailer for me! Can't beat that. Helped make a bad situation (broken down car) a little more bearable.