Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stevie
3 months ago
Just got done calling 3 minutes ago. Ask for a quote about my car and was told "I wouldn't be interested in that". Didn't even give me a price or reason.Never calling this place again.They Need to hire more knowledgeable and capable mechanics!If you don't know how to do the work at least be more professional conveying that! Customer service skills needs work!
April Thompson
5 months ago
Great service great people always get my car rite. was referred years ago by another mechanic and have been a loyal customer every since.
Ricardo Nole
4 years ago
We were traveling from Virginia back to Florida and my Father SUV ended up with a heavy oil leak off of I-95 in North Carolina. The leak delayed us to spend a day to lookup an auto shop. I found Top Notch and gave them a shot the next day and they did a great job fixing my father SUV, it was done so rapidly that we left the same day they fixed it. I m grateful to Freddie and his crew for taking care of us...
Cam Holmes
6 years ago
I never would ve thought that one single small part could wreak such havoc on my truck. I called these guys after googling them to get my bank 1 sensor replaced and expressed how I was trying adding through and in a hurry to get back on the road. They quoted me a price over the phone and even though it took some extra work they stuck to the price. Thanks for your honesty and expedited service guys.
Caroline Roshelli
a year ago
My friend and I were driving to Florida and in the middle of our drive, my gravel pan fell down and was dragging on the ground. We called them and they were able to get us in and out within 30 minutes. They were so nice and helpful!Service: Auto maintenanceService: Auto maintenance
Xavier Garcia
a year ago
I called to just ASK for a QUOTE, not to schedule an appointment, not only did the jerk on the phone talk over me the entire time, he promptly told me he wasn t interested in my business just for ASKING A QUOTE. I do not care how much business you have, you treat every customer with respect as if you were going to do business. Point blank period.
Paul Kennedy
a year ago
On my way from Florida to Pennsylvania my alternator failed,,,I made it off the highway and stopped at the first facility I came across for repairs,,,in speaking with them I realized they were not the people I wanted working on my car,,,they told me it was a very difficult task and would be tied up for the entire day, if not longer...scam,,,,,,I no thanked them and looked up a rated shop on my cell...And that they were,,,Top Notch,,,,in and out in under two hours,,, NEW NAPA alternator with warranty,,,,super fair price and most important I was back on the road and home that evening...I offered a gratuity and they refused...told me "with the price of parts and labor these days I had paid enough..!!.I am a certified auto mechanic and instructor and I know these guys are TOP NOTCH........... ,Service: Engine repair
Philip Spangler (spanglersspring)
2 years ago
Wonderful garage. The owners are fabulous folks who know there business. Best in the area.
Al 99
7 months ago
Good quality work and honest mechanics. I always had good experience when I bring my vehicles here.
Amber Carpenter
4 years ago
I've been in the area for a few months now living out of a hotel for my job. I came here a couple times for troubles with my vehicle and everytime they've been more than helpful and fair. The gentleman that work here are very caring and hard working people. I'm glad to have done business with them and I would recommend them to anyone. If I decide to move down here with my company in the future, this will be my garage I go to permanently.
James Berger
3 years ago
Broke down on 95 driving from MD to Savannah GA.The tow company on their business card was fast and friendly. He towed our minivan to the shop, then He even went the extra mile and gave my family a ride to hotel because it was After shops normal business hours. As for the shop itself Freddie and Larry are the two I dealt with and very quick, I had my estimate for my full fix (Transmission issues) in less than 3 hours after they opened Monday morning. Had I given them the green light They would of had It all wrapped up in a week (including the 3 days to get the trans from South Carolina to his shop!) Now that's good service!A+++
Antwaniqua Hunter
6 years ago
I love Top Notch Auto Repair! I've come to them a few times already with my vehicle and I've been pleased each time. I live 30 minutes away but the drive is worth it compared to what everyone near me charges. The prices are reasonable, the labor is done in a reasonable amount of time and the staff is very friendly! I'd recommend this place to everyone.
kanesha monee
a year ago
He ok he made a bad situation better so I appreciate that.. edit So I thought after taking it back to him 3 times My vehicle left there in worse shape than it was before they touched it never will I ever go back to them all I wanted was a break change now my truck drives horrible please stop lying on your review making people go here now I have to pay someone else for breaks again and fix the shaking and pulling they causedService: Auto brake replacement
Michael McLeod
4 years ago
Best auto repair shop around. Terry and Freddy are the best. You can drop your vehicle off and they're sure to find the problem. They'll call you with an estimate, to allow you to say no, before fixing your problem. Their prices are always fair. You also can wait in their waiting room if you'd prefer. My wife and I take all our vehicles there.
Latoya Mccollum
3 years ago
So I call to have a few questions answered and I run down my issues to the guy didn t get his name, but he tells me, I m not interested! blew my mind because I only had a question about my AC unit and says he have nobody that could look into the problem. I would recommend that they change their name from Top Notch because you can t fix a AC problem. They should be called Limited Repair. I couldn t say nothing but WOW!!!!
Lee K9Rayne Hess
3 years ago
Honestly this review can go either way. I broke down on the highway when my rear end gave out in my Sierra truck. It was right at closing time so they had to look at it the following day. I was told first off that I needed a new axel as mine was not repairable and they were calling the junk yards to see if they could find one. After calling them SEVERAL times I was finally told that hay we were able to get the race in place. There seemed to be a lot of confusion and diflection as to the exact state of the repairs on my vehicle. That said, the guys at this shop dropped whatever it was that they were doing to fit my truck repair right into their schedule. All said and done, if I was a local I would definitely bring my vehicle back to them in the future. So far the rebuild rear end had held up amazingly. Got me to my destination and back home where I could really test the rebuild and it seems to be holding well under stress.
robert rebecchi
7 years ago
Super nice guys I was traveling through Lumberton today on my way to Florida when the alternator on my dodge ram pick up went out on me. I was in an unfamiliar town and looked these guys up Google maps. Got my truck over to them and explain my situation to them and they had me in and out in less than an hour and a half. Super reasonable, super service.
kimberly Bullins
2 years ago
They were very unprofessional. Got my truck back with a dent on driver door . No explanation or even a heads up that my door was messed up would give no stars but not an optionService: TransmissionService: Transmission
Tyrone Nikolaidis
5 years ago
This place is great !! i dont trust my car to anyone else. they are honest and helpful. and i never have to wait long i wish i could give them 6 stars
Seth King
4 years ago
Top Notch? Hardly. I called and asked about my problem and the man on the other line stated I don t think I m interested in your problem I was pretty floored. Lol. Maybe these folks need to take a customer service class or two but know that this is the kind of person that s gonna be working on your car.
S.E. Smith
3 years ago
Freddie and Terry keep my vehicles maintained running well . Fair prices and honest work.Very knowledgeable and talented troubleshooting, with the mechanical skills to go with it.
Real'gold 4 sure
2 years ago
when you take your car, to top notch to get one thing fixed, they will find a nother problem, order the part with out consulting you, fix that and charge you, no courtesy call to see if you can or can't afford to pay, and my car still haven't been fixed right, one thing for sure their not the only mechanic shop on the planet, now top that.
Randy Kirk
4 years ago
Top notch is the terrible they had my vehicle for 5 weeks they never call you to communicate with you and after going to check on my vehicle my audio equipment was missing they never acted concerned never offered reimbursement TERRY in particular is a terrible liar I wouldn't recommend anyone to them and after receiving my vehicle after that length of time it was still half fixed.
Colby Allen
3 years ago
Top Notch is a great auto repair shop. Run by excellent people. If you have a problem with your vehicle they can fix it.
Skip
a year ago
Great service. Always willing to help. Will take you to and from home to work on your vehicle.
Ebony Kendall
7 years ago
I was referred by m&m auto......with a 07 pt crusier i would STRONGLY ADVISE ANYONE READING NOT TO VISIT...... RUDE WITH BAD SERVICE.... i never allowed them to touch my vehicle YOU SHOULDNT EITHER
Debrah Bryk
8 months ago
We always get great service
T L
5 years ago
Only the best, got 447,000 miles on my truck, thanks to Top Notch, they keep it rolling for me
Brenda Ingram
2 years ago
Thank goodness, I got the job done by professionals that was referred by my favorite parts store NAPA AUTO.
Earlie Locklear
4 years ago
These are some great people to deal with. Just all around good people. Also do good work.