Gastonia Chevrolet Buick GMC Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lynn McSwain
2 months ago
Everyone there was very welcoming. But the ones we specifically worked with, Marty, Veronica, and Eddie, were absolutely amazing! This was definitely the best experience we've ever had with a dealership!

  Moriah Parter
4 months ago
Akil made purchasing easy. I never felt pressured by him. He was nice, patient, and understanding. He was willing to help and give advice needed and also helped my girlfriend get approved. Process was easy and would recommend him to anybody.

  Elaine Arrowood
4 months ago
I have bought many cars in my lifetime and I must say this was the best car buying experience I have ever had. From the time I walked in till the purchase was complete, I never felt over pressured. I unfortunately had bought my granddaughter a car at another dealership in Gastonia several months before going to Gastonia Chevrolet and it was an awful experience. The salesman was pushy and didn t want to deal with me because I was a woman. The salesman I had at Gastonia Chevrolet treated me with respect and made sure I purchased the RIGHT Vehicle for me. I highly recommend going to Gastonia Chevrolet and asking for Joey Sronce. He will treat you with respect and do everything he can to get the vehicle that is best for you.Big thank you again to Joey Sronce and the team at Gastonia Chevrolet!

  Pruett Black
a year ago
This will come as no shock to the repair managers sitting at their little podiums in the garage area, but my visit (5-27) was handled poorly and is a reflection of the importance ownership places on customer service. The purpose of my visit was to simply ask a tech about an overheating problem I am having with my Cadillac. Mr. Podium Guy told me the man I needed to see was his shop foreman who was cleaning up "a room". He called him letting him know I was going to wait for him in the visitors lounge. After an one hour wait, I had other appointments and told Mr. Podium Guy I had to go. I hope that room is clean. I am no more or no less important than anybody else, and I understand being busy or shorthanded, but you will find I am a regular customer to your maintenance department. I also manage a fleet of vehicles for my company that I have you service. Hope that room was worth it.

  Nancy Christensen
a year ago
Recently I brought my 2012 Buick in to find out why my air and heat were only coming out the defrost area. I was told the total repair would be $1,900. I chose to not have it repaired and was charged $160.00 for them to diagnose the problem. I then took the car to Fred Caldwell in Clover for a second option and they were able to fix the car for $590.00. When I return to Gastonia Chevrolet Buick and ask why their estimate was so high I was rudely told by the Service Manger that I just got a good deal and there estimate was correct. A $1.310.00 difference is much more then a good deal! I requested my $160.00 back for the incorrect estimate and was told that was not possible. Needless to say I will not be doing any type of business at Gastonia Chevrolet Buick.Service: Air conditioning

  CJ Vandiver
2 years ago
I lost my sweet husband one week ago and have been dealing with the emotions and all that has to be done and feeling extremely overwhelmed and exhausted. Then on top of it, I had car trouble. Left without a vehicle, they got me in and fixed in half a day. So very kind and understanding of my predicament. So appreciative of the service manager and Tim. Then on top of it, they dropped it off to me so I wouldn t have to figure all of that out! Thank you so much!!Service: Transmission

  Ben The Mechanic
a year ago
Great place to work. A great place to buy a new or used vehicle. I love my Escalade. I can honestly say they stand behind every product they sell.

  Diana Moore
3 years ago
They took my husband's work van in on same day he called and had it ready that afternoon. Quick efficient service.

  S T
a year ago
Great experience here. Was in and out in 2.5 hours! Tate was awesome!

  Misty Bonham
5 years ago
This place rocks! The best staff by far and will work with you in any way shape or form that they can! Love these guys!

  Saundra McNabb
4 years ago
Great service! Awesome people to work with!

  Doreen Wright-Brown
9 months ago
Excellent service!

  Dewey Duncan
5 years ago
Very much satisfied.

  Jim Pinson
a year ago
oil change