Carolina Auto Direct
4.7 (897)
484 N Generals Blvd, Lincolnton, NC 28092
(704) 240-3701
carolinaautodirect.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lauren Tillotson
2 weeks ago
I recently purchased a car from Adam, and I couldn't be happier with the experience! I reached out on a Wednesday and drove the hour to the dealership that night, Adam stayed late with us to ensure we had all the details and information needed. Since it had been over 8 years since buying a car, we wanted to sleep on it. Adam wasn t pushy at all, and as soon as we decided to move forward, the process was short and sweet. The Escalade was in great shape inside and out, I was so thankful to drive off the lot in my dream car. Adam's professionalism and friendly demeanor made the entire process smooth and enjoyable. Definitely worth checking them out!
Richard Ferrell
a month ago
Had to buy a vehicle of my own for the 1st time in 13 years and was dreading the experience and honestly the outcome of the prices I continually saw. Then decided to look into Carolina Auto Direct. I wish I could say to you that it went perfect on the price for me but that wouldn t tell the whole story. I may not have gotten the price to where I wanted it but I can say that it was a good deal for me .(you could say I wanted too much off the price to be fair to them but who s counting). What stood out the most though about Carolina Auto Direct was the customer service I received from Mario F. He talked my wife and I through various questions and concerns we had since it had been so long since we bought a vehicle. He was super knowledgeable about every aspect of the vehicles we looked at. He never was once pushy or trying to get rid of us quickly to move on to the next customer. Mario also had the best stories so we definitely were not bored at all. I highly recommend checking this dealership out and meeting Mario. Noah (the manager) and Rachel (finance) were awesome as well. We will 100% buy from them again in the future (next day actually lol)
Michael Denn
2 weeks ago
I recently purchased a stellar Jeep Wrangler Rubicon from Carolina Auto Direct. Wesley made the process seamless. I am from out of state and I drove out to test drive the vehicle and purchase. They were able to make the buying process enjoyable and I will definitely think of them first when buying future vehicles.Their inventory is high quality and the showroom is spotless. Well worth the trip out there.
Michael Walls
a month ago
Went and purchased my 2019 F350 and had an amazing experience. From day one I called Wesley Howell and he made the process smooth. We showed up and truck was pulled out ready for us to look at. He was super helpful and answered any questions we had at the time. Process took only a couple hours and I was pulling away ready to go camping. I also dealt with Rachel Gause and she was easy to talk too and make the final paperwork quick and easy. Will definitely purchase again from Carolina Auto Direct.
Donna Boggs
a month ago
Chris was phenomenal! We live 3 hours away from the dealership. Chris provided videos and pictures of the vehicle. When I asked for more extensive pictures of the vehicle including the underneath of the vehicle Chris did so without any hesitation. Due to the distance involved, we were not able to travel to the dealership until the following weekend . Chris kept in constant communication during the week before we traveled to see the vehicle. We could not believe how immaculate this vehicle was both inside and out. We were very pleased with our entire experience with Carolina Auto Direct and especially Chris!
Tommy Shankle
2 months ago
I've always driven by the dealership and enjoyed looking at all the cool vehicles that they always have. This time an all black 2018 Ram 2500 caught my eye. I came up to the dealership on Tuesday and met Chris who ended up being my salesman. We hit it off and his laid back no pressure approach paid off and I purchaed the truck. Chris was able to get me out in about 2 hours even after cleaning out my old truck. Great folks to work with, they have agreed to take care of a few things and I feel confident that they will. Give them a shot if you are in the market. Thanks Chris and crew!
jacob prestipino
a month ago
If your thinking about buying a car from here just do it. Fantastic car buying experience from start to finish. Car was even nicer than I expected when I got there, very friendly staff all around, Adam got back in touch with me fast and answered all questions I had for two days before going to look at the vehicle in person. Great customer service, and loads of vehicles below market value
M Hill
2 months ago
Bought the most beautiful F450 all the way from Michigan. We was very comfortable in trusting the dealer. They sent video and answered every little question quickly and professionally. Delivered as promised Our farm now owns a truck to be admired and proud of.
Alex Hamad
a week ago
Had my dream car, reasonably priced, we couldn't come to a deal on my trade in but it was a 10 year old car with 160k miles on it so I wasn't surprised. Everyone was very friendly and got me out quick!
Predator_ ZL1
a month ago
I just purchased a Ram 1500 Rocky Ridge edition. My salesman Chris was fantastic! He was very knowledgeable and patient with all the questions I had. He ensured we had everything we needed before the long trip there and back home. I feel the members at this dealership are very open and honest. Definitely my best car buying experience!
Rich Mullin
4 months ago
I found the van I purchased on Autotrader. I clicked on the message dealer button. Minutes later Chris called me and sent me the links to get things going. A few days later I flew in from Philly. Steve picked me up at the airport and drove me to Carolina Auto Direct. No more than a half hour later I was on my way back to Pennsylvania with my new van. I will definitely do business with them again.
Lucas Roach
5 months ago
Mario and Noah stayed after hours to help me get the car of my dreams. I can't recommend them enough! They are 100% the best guys I've dealt with buying a car! Mario, when are you going wheels up?
Brad Alexander
3 months ago
Great place to buy a car or truck. Wesley took great care of me throughout the transaction. I drove up from Atlanta to make this purchase. Wesley contacted me immediately after I completed a financing inquiry online. We spoke over the phone, set an appointment, and Wesley said he would have it ready for me when I got there. Got there early and he was parking it at the showroom. Test drive and in/out in less than 2hrs. The entire team was professional, friendly and efficient. Truck was priced right without needing to haggle back and forth on pricing. I'll buy from them again.
Robin Blaha
2 months ago
We recently purchased a used Jeep Grand Cherokee from Carolina Auto Direct. From the minute we called and spoke with the Salesman Adam regarding the Jeep we were interested in to the minute we drove up and spoke to Both Adam the Salesman and the Sales Manager Noah we were highly satisfied we were in "great hands". Both were completely professional and really helpful with our questions making our decision an easy one. We then met the Finance Manager Sarah. She was extremely helpful in obtaining information regarding our Title and recent license plates we had just paid for on our other Jeep. We highly recommend shopping at Carolina Auto Direct as their inventory is all in "top notch" really great condition, great prices and most importantly has an amazingly awesome staff.Carolina Auto Direct, "we thank you" =- }
Kirby Wheeler
a month ago
Chris was extremely helpful in the purchase of my truck. He was knowledgeable and worked hard on getting my numbers where they needed to be in order to fit my budget. In all it was an amazing experience and I intend on purchasing another vehicle in the next month or so from them. High recommended
Deanna Terry
2 weeks ago
Adam was a wonderful surprise. We've all been to "that dealership" with high pressure sales tactics. Carolina Auto Direct has a different approach and I appreciated it immensely. Adam had the vehicle open and ready when I arrived, was knowledgeable about how to operate all the things and was a pleasure to work with from the moment I walked onto the lot. I'm going to love driving this car vroom vroom!!
Jamie B. Wise
4 weeks ago
Wesley was a great sales guy! He was straight forward, nice, and went out of his way to accommodate my needs!! He treated me with dignity and respect! I would definitely recommend using him to buy a car.
BARRETT GIBBS
6 days ago
I NEVER thought I would buy a vehicle without seeing it in person .. until I texted Carolina Auto Direct. Chris called me shortly after I texted the company. He sent me videos & pictures immediately after I talked to him. It was a very easy purchase! The car was delivered and everything was as advertised. I highly recommend Carolina Auto Direct! Ask for Chris!Barrett
Mike Vonallmen
a month ago
Buying a vehicle from Carolina auto direct was simple and hassle-free. This was one of the easiest vehicle purchases I have ever done. If you are in the market for new vehicle call Carolina auto direct and ask for Chris, He will take good care of you.
Eric Davis
2 months ago
Chris was a pleasure to work with. Great customer service and very professional. Very happy with my new (used) car purchased at a great price. I would definitely work with them again if I ever need another car that they have. Thanks Chris!
Pete Gavillan
2 months ago
I'm delighted to share my positive experience with Chris at Auto Carolina Direct. Chris demonstrated exceptional knowledge, professionalism, and dedication throughout the entire process. His transparent communication and attention to detail made my car-buying experience smooth and enjoyable. I highly recommend Chris for anyone looking for a trustworthy and reliable auto professional.
David McGittigan
3 months ago
The purchase of my modern classic car has been a long time in the making. After searching the country I made a trip out of state to look at a vehicle and had the most professional and honest experience with Carolina Auto and specifically Chris. He took lots of time to make sure I knew the ins and out of the vehicle. I did not end up purchasing the car but I will call them back the next time I am interested in a new vehicle. Highly recommend.David
Bekah Equine
8 months ago
Andrea & Brandon helped me purchase the Jeep I ve always wanted but never thought I would get.From the jump, Andrea was easy to talk to and made me feel comfortable. From the test drive, to negotiating the price, to paperwork ..Andrea and the entire team at Carolina Auto Direct made what is usually a terrible experience one I will always remember. Thank you for making this super easy and Fun!!
Frank Pulsinelli
3 months ago
This was our first time dealing with Chris at Carolina Auto Direct.Chris and his staff were perfect. They did everything they promised and more. I have extensive automotive buying experience and can highly recommend Chris and his company. Quality is what they do!
Jeff Ambrose
a month ago
Our experience with Carolina Auto Direct was FANTASTIC! Wesley, our sales rep, was great to work with and made the whole process of buying our car seamless. Can not recommend enough!!
Richard Gantz
a week ago
Very high dollar vehicles more than buying it new or used would not even think.about buying anything from them found very low mileage vehicles and practically new vehicles for a great price read the reviews and not very promising.would not recommend you to anybody I would tell them go elsewhere you are money hungry. I would give you a - 5 or negative 5 review you shouldn't get 5 stars at all
Jeremy Durgan
2 months ago
Chris and the team at Carolina Auto Direct were excellent through the entire process. We purchased our vehicle from out of state and they even helped set up transportation to many sates away to our home... we are customers for life. Thank you!
Megan Edison Smith
a year ago
I am so thankful to have bought our truck with Luciano at Carolina Auto Direct. It was a no pressure sales experience & Luciano is an honest guy. Every part of our experience was top notch. Matt, his manager, and Noah, his coworker, all played a helpful role in making sure we were getting what we wanted. Go see Luciano if you have vehicle needs & he will go above and beyond. Plus they are a fun crew!! Now I am off to drive my new truck! Happy Vehicle Shopping!
Hannah Gaus
4 months ago
Chris provided an amazing experience for me at Carolina Auto Direct. He was very friendly and accommodating, which allowed me to enjoy the whole process and excitement of buying my first vehicle!! I would 100% recommend him and this dealership to anyone!!
Built By Sweat
3 months ago
Chris was awesome to deal with. I called him on the road from Florida to NC, he had my paperwork completed and car cleaned, filled up with fuel and ready to rock. I only deal with people who take my time seriously, Chris and his team have earned a continued customer.