O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Freddy Peace, Jr
a year ago
Dont ever ask them to test your battery. I went there a while back, just for that, and the girl dropped the battery tester on the front of my car and put a couple huge chips in my grill. I was in a rush, so I just let it go. Big mistake on my behalf.

  Brooke Denning
7 months ago
My man Earl helped me out big time! Very much appreciated his expertise and assistance in trying to fix my car so I could go home.

  Luke Page
a year ago
Donna and her team are friendly, helpful and knowledgeable to the EXTREME. O'Reilly's has a lot more than the average parts store. advice on local businesses related to repairs, the list goes on. thank you, Donna!! also Derek and Ray for your assistance as well!! 8D

  Jordan Stokes
a year ago
This store is incredible, especially Kayla! She s amazing and gave the best customer service I ve experienced. A lovely person who should be well appreciated by management!

  Lydia Powell
a year ago
The manager greeted me and helped me choose the fuel injector fluid I needed. No pressure to buy the most expensive brand-- that is so rare. The cashier was pleasant and courteous.

  David Pflugfelder
a year ago
If you are going to offer a military discount then let your employees apply it. Just spent over 15 minutes waiting at the counter because they couldn't find the manager inside or outside the building.

  Melissa
3 years ago
DAVE IS THE BEST!! His service went above and beyond expected. 10/10We needed a new car battery this morning. 37 degrees, wet, windy. The worst weather ever to have a battery die.We went to O'Reilly's to pick up a battery and asked if they can install it for us. Everyone was so polite and sweet. Couldn't have made a decision to go there.

  Melinda Daigle
11 months ago
The team was awesome in helping me with my car issue. Kayla and Donna were so helpful and went above and beyond. Thank you guys!!

  Keegan Wilson
5 years ago
This store has an awesome staff, very respectful, kind, and honest. They always show me the honesty in the choices I make base on parts and brands, always help me try to save some money. All round it s a great store and team that is at this location I have been coming to this store for 15 years now n will continue to keep coming.. Great job guys keep up the awesome work!!!!!

  Tracy James
a year ago
Friendly helpful people who help you get the parts you need at an affordable price. Great service and they will loan you any tool you might need with their loan a tool program.

  David Freedle
5 years ago
I recently experienced a dead battery in my car. I absolutely had to be at work that day to cover for another employee. I called my usual circle of friends, but no help available. I called Nicole at the Lillington store and explained my situation. The delivery driver took his lunch out of the microwave and brought the battery to my driveway. The battery was too big. He returned to the store, swapped the battery, and returned with new one. Nicole and the driver went above and beyond normal duties to resolve my problem. I wasn't expecting such dedication and service. I am a loyal customer of five years, and will be well into the future. Thank you Nicole. Thank you Mr. Driver!

  Tamara Gasca
3 years ago
They were supposed to order a new size for me since they did not have what I needed in store. They needed to order multiple items and they did not only because there was a possibility that I would have to return one of the items. Completely rude and lazy, never doing business here again.

  Youlanda Hudson
a year ago
Very thorough in helping me get the correct things I needed for my car and I got $10 to spend next time!

  Jeremy
2 years ago
I remember a time when you had to know about cars to work at a car parts store. Ive come here on 2 occasions with 2 different issues, and both times i was given the wrong part and had to return, and the 2nd time since they were closed i had to drive an hour to get the correct part. Not returning to this store.

  Daddy Yankees
2 years ago
I like this store compared from most stores i been in very friendly people perfect customers service especially these two girls that helped the 2 days i went in there i dont no they names but them they need a raise

  Mary Ellen Austin Clay
5 years ago
Went in for a Battery this evening and was helped by Kodi. Great service and quickly done. We were in and out of the store with the Battery installed in less then 15 minutes.

  Patrick Lumbard
5 years ago
Best part store I have dealt with. The store manager is always willing to help and even recommened a good shop to get my car fixed when i was in a bind. Ill be a long time customer!

  Amber Sloan
5 years ago
Nicole the manager is a huge help. So friendly and very nice. Always willing to help with whatever parts I need. They always have whatever I need.

  Phillip Lail
a year ago
Always nice people, helpful and they have a clean store

  Shalonda Blue
2 years ago
Awesome Service! Tony the store Manager took very good care of me!

  James Ross
a year ago
Like O'REILLY s seems good parts store may be a Christian company or just the name that's been favorable

  Brad Still
a year ago
Great local place to get automobile parts definitely see Cami when you go in she can certainly help you get to the right parts you need

  Ezequiel Garcia
7 years ago
Good and fast services...Looking 4 slug nuts for my girlfriend's truck... i went to adwance and they dont have it ..so they told me to go to O reilly. And they did a great job...Thanks....

  Thomas Kemp
5 years ago
The best O'Reillys I've ever been to very helpful and always has the parts I need. The staff is very friendly and knowledgeable and nicole the manager is awesome

  Gregory Walker
a year ago
The staff was very helpful in helping me find exactly w I needed.

  Leo Frederick
2 years ago
Good place good people, Parts in stock, or they can order your for you. Clean stocked quick in and out.

  Susan Anderson
5 years ago
GREAT experience. Seriously, these guys came out to actually diagnose the engine problem and figured out what the mechanics could not. Above and beyond service!!

  Zachary Fenzel
3 years ago
Very great costumer shoutout to Mina and David , they are very friendly and quick and know what they are doing

  Steele Triboletti
6 years ago
Very poor service for a corporate account. Only good employees work during the week. Manager is a slack ass employee.

  Peter O'Shea
7 years ago
This store has done a complete turn around and has become my go-to for auto parts in Lillington. Friendly, knowledgeable staff very helpful with parts / vehicle problems.