Snappy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angie Steinberg
a month ago
I ve been here for oil changes in the past, great service!!! Today, on my way home from work, Casey was standing by the road holding a No Wait sign. It reminded me that I needed my car inspected. Casey & Brandon inspected my car quickly & professionally! Great place! And Noah was busily cleaning while I was there. Thank you to all 3 gentlemen!!!

  Courtney Keaton
a month ago
I stopped in for an overdue oil change. Both men who worked on my car were polite and knowledgeable. There was no wait, and I was in and out in under 20 minutes.I've been to similar places before (mostly Take 5's) and this definitely felt more professional. They were not pushy about upgrades and add ons to the service.I did spend more money than I would have at the usual mechanic I go to, but it was worth it to be able to stop in when it was convenient and be done in minutes. They also provided me with a rebate and a discount for multiple services.I'm sure I'll be back for the convenience factor.

  Veronica Moore
2 months ago
I had a great experience with Casey today. He was very helpful. Went in for an overdue oil change and he was very knowledgeable and explain the things to me that needed to be done. He even showed me a filter that was inside of my glove compartment that I had no clue was there. It was filthy and needed to be changed. Didn t realize that I was breathing in all of that. This is the place to go if you want good service with honest people. Thank you so much Casey for your help.

  William Gribble
3 months ago
I recently went in for an oil change and was impressed by the friendly staff who met me at the car as I drove in. In the course of their thorough checklist inspection, they noticed and pointed out to me something I was unaware of and might need to keep an eye on. Greatly appreciated! While waiting the very short time for them to complete the oil change I went to the restroom. I was a little surprised at just how clean they keep their bathroom! While checking out, I got the gentleman's name, Andrew Fox. Andrew and the rest of the crew need to be recognized for the excellent customer service they provide! Thanks Guys!

  josh Han
a month ago
I went in the evening of Tuesday March 12th, roughly an hour before closing. The two Techs staffed were extremely helpful and friendly getting my oil changed in about 10 minutes as well as updating me on any issues found during the process and offering solutions to solve them. By far the most helpful and friendly service station around.

  Megan Mills
a month ago
I took my car in for an inspection today. Brandon and Casey were both very upbeat and friendly. They both were very quick and the price was reasonable. Definitely recommend if you re looking to get in and out without having to wait forever.

  Jeff Patterson
2 months ago
Andrew and his team did an excellent quick oil change. They were very friendly and informative.2-5-24 I came back with my truck today. Casey and Andrew were once again the nicest gentlemen to talk to and quick to get the oil change. I recommend this shop!

  Bailey Bowers
a month ago
I ve used Strickland Brothers for a while and just noticed this location closer to work! While it took a little bit longer than some of the other locations that have been around longer, they were thorough with my oil change and even checked my tire pressure/filled my tires up for me before I left! Will definitely go back.

  Rebecca Rickard
a month ago
Stopped by for an oil change and these guys were polite, quick, and did a great job. They were also good about explaining issues they found, gave suggestions, but weren t pushy about purchasing additional various products or services. They even offered a bottle of water while I waited (which is a nice little touch). 10/10 would go here again.

  Roxie Bond
4 weeks ago
Very convenient for me. They got me out in a timely fashion and did not try to upsell me with services or items I did not need. They were very professional, kind, courteous and knowledgeable in answering questions and concerns I had. Great job. I will definitely be back.

  M L
2 months ago
Integrity issues with staff. Not to be trusted, will take advantage of you if you don t have a mechanic background.Got oil changed and asked tech to replace headlight bulb, he told me they could not do it because they would have to take the headlight out. I replaced it myself without taking the headlight out in three minutes. When replacing it I noticed the clip on the wiring harness was snapped off, so they broke the clip and instead of fixing it they just denied the ability to do the job.It gets better. They offered me an oil flush for $200 because my oil was black. Not only does this service not exist, I had 1000 miles left from my last oil change. Oil turning black is normal. I ve been a weekend mechanic and engineer for well over a decade and I have never heard of this service nor can figure out a reason for needing it. That s what an oil filter is for.It gets even better! They charged me $110 dollars for an oil change on a Honda Civic. I felt like an idiot paying it, but I had to leave that night for a long trip and didn t want to risk my engine.Came in an hour before close on 12/21. Feel free to email me or respond to this post if you are the owner and would like more information.

  Kim Simpson
2 months ago
These guys are great! Andrew was very helpful and knowledgeable. I never felt intimidated or pressured into service I didn't want. I will definitely be back for my regular vehicle maintenance!

  The Gleam Team Cleaning Company
4 months ago
I recently had the pleasure of visiting Snappy Lube in Welcome, NC, and I must say, they deserve every bit of praise. From the moment I walked in, I was impressed by the professionalism and helpfulness of the entire team. They truly go above and beyond to ensure a positive experience for their customers.One thing that stood out to me was the extensive knowledge the crew possesses about vehicles. They were able to answer all of my questions with confidence and provide valuable insights. It's always reassuring to know that you're dealing with experts who genuinely care about your vehicle's well-being.I highly recommend Snappy Lube to anyone in need of automotive services. Whether you require a routine oil change or a more complex repair, this establishment is the place to go. Their commitment to excellence and customer satisfaction is evident in every interaction.Overall, Snappy Lube of Welcome, NC, is a true gem. Their professionalism, helpfulness, and expertise make them a standout choice. Don't hesitate to stop by you won't be disappointed!

  Gary Bowman
a month ago
I stopped in for an inspection. I was greeted and treated with great respect and professionalism. They were kind and explained what all kind of services they were capable of providing. Will definitely go back for future needs.

  Larry Mckenzie
3 months ago
I had a great experience with snappy lube They were very friendly. They got me in and out very quick. I watched their work. They were very professional and very knoaverageable. I would recommend anyone. To go there.I am very particular about my truck and they did a good job.

  Lee Ann Vogler
a month ago
Stopped to get my car inspected after work today. I was greeted very quickly, and politely. I was in and out in about 15 minutes. Great service and friendly staff!

  Leonard Pelagio
2 days ago
So glad to see snappy lube on old us 52 nice employees very fast service inspection very smooth and friendly. I take all my inspection here. Thank you to the crew.

  Jeff George
3 weeks ago
VERY professional - I could hear their routine as they worked, the communication between them was amazing, and they focused on safety and thoroughness. They worked fast, too. A little disorganized at checkout, and they did offer an upsell (but on something useful, and without any pressure at all).

  Deane Meador
2 months ago
Very professional and timely. Just make sure you get EXACT price before they get started. They were out of the oil I use and said they would upgrade me for the same price. After they were done it ended up being 25$ more than I was told. Bad business practice for people on a budget.

  Shane Greer
2 weeks ago
Great Service. Fast Oil change. Didn t even need to get out of my car. Will definitely use again

  Emily Plummer
a month ago
We love it here. They are always super friendly! Went for my oil change today and Casey went above and beyond. We won t ever go anywhere else.

  Kara Petty
2 months ago
Went in to Strickland Brothers for an oil change. They were very thorough with their services. Gave recommendations without being pushy or making you feel pressured. Overall great experience!

  Nathasha Baltodano
a month ago
Got my oil changed, inspection, fuel treatment, and replaced my air filter all at a very affordable price considering I need an oil change every month. Customer service was great and got it done in no time.

  April McNeil
a month ago
These guys were very professional, and super nice. Had my truck inspected. They completed the job quickly, and I was on my way. Paid $40

  Melissa Lanier
3 months ago
Great customer service from Casey and Andrew. They were very informative and kind. Will definitely go back! Oil change took no time and was a pleasurable experience. Thank you guys!

  Kristy Leonard
4 months ago
The team did an awesome job! I got an oil change and tire rotation. Very hospitable and great teamwork servicing my vehicle. Awesome personalities and attention to the details. Thanks Casey and the Team!!

  Abby Evans
4 months ago
Not a fan. Got both cars inspected there. First one passed but they said our battery was leaking acid. Went to get our battery replaced and mechanic could not fine any sign of leakage. Waste of time then our second car which is only a few years old didn t pass inspection because windows were too tinted. (Even though same place passed it last year) said we needed tint taken off . Went to our dealership and it passed inspection. Conclusion: don t waste your time going here.

  Kevin Redmond
2 months ago
Stopped in to get an oil change for two of my trucks as well as an inspection. Casey and Andrew were both very friendly and knowledgable and willing to go the extra mile. Best customer service I have experienced in a drive thru oil change shop.

  Jessie Lockwood
a month ago
I ve been coming here for years with all of my vehicles. They have always been wonderful and super friendly guys! Will definitely come here again

  Johnny the Tile guy
a month ago
I appreciate that, under the new company, they didn't mess with anything other than what I came for. I came for only an inspection and wasn't given any scammy sales tactics like it used to be. As long as they stay this way, I'll keep doing business here.