O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Jowers
4 months ago
Well rayan the manager is rude and I have never had a problem their before till now. And you can tell by people's actions instead of handing me my change he drops it in my hand and my chances goes all over the counter but I have spent a lot of money in this store but I will go elsewhere now as long as rayan is their i will go to another place to spend my money.

  James Cuzzen
3 weeks ago
Super nice, but have gotten the wrong part a few times. They always make it right, but it's still a pain.

  Ian Former
7 months ago
Came in with a burned out headlight bulb. The fella not only helped me figure out what I needed he went ABOVE and BEYOND be changing it out. Not enough stars for this store or the RCR that night. Truly a damn rock star as well as a Veteran!!!Thanks for helping out a disabled old guy from out of town!!

  donnell l
9 months ago
I would assume that a air filter is a popular item that should be kept in store. Not only did the store not have a engine air filter in store but they had to order it. I agreed with No problem it would arrive tomorrow. So, tomorrow came and I didn't have time to stop in because of being called into work so, I called the store and explained and apologized for not being able to pick it up. The guy on the phone said it was no problem that he would make sure it didn't get sold. I go into the store to get the air filter and the guy tells me that no orders came in today so, I explained that I had ordered it on a previous day and was told it would be held for me. He goes and checks and it's gone no where to be found but he can order me another one and it would be here tomorrow. I said no thank you and I left and went next door to their competitors and they had one in stock so I bought it and installed it in the parking lot. I'm sorry, oreilys has been my auto go to for years but something has changed and it's not for the good.

  Keith Davis
9 months ago
I went into this location and bought an alternator and a new battery. I had to swap out the fly wheel on the alternator and Luis helped me do so. He was extremely helpful and patient during the process. He is a top notch employee. He is a keeper for sure.

  Lying Piece of shit Intentions (Mitchell)
a year ago
I typically like this auto parts store for the low prices, the good parts, and the access to a business account which gives us some serious and awesome not to mention significant discount and money off the total bill. With that being said, you think that with all the business and the business account which has been open with them for years, you would think they would be nice, helpful, persistent, and detailed but nope, actually most are lazy, incompetent, rude, inpatient, and/or very unprofessional! I hope the boss sees this review and implements some changes so I am able to give a four and maybe even a five star rating next time I visit the auto parts store.

  Jim Chaput
2 months ago
Only parts shop that sells Wex filters, always gets my business.Friendly staff helped me out with schematics for my repair printed right at the store.

  Stacey Emmons
a year ago
The gentleman who assisted me was a huge help but they didn't have the part I needed in regular stock. I figured being its a intake gasket for a late 90 model they would keep it in stock. But the customer service was great

  Riverside California
a year ago
They were very nice, except the kid didn't know how to put a battery in the car.. By girlfriend had to do it.. But the other staff were good. Very polite and helpful

  Karen Skeen
3 years ago
I needed new wiper blades for all our rain,I was worried as I have no idea how to change them or which ones I needed. The young man who helped me was amazing! He helped me pick the appropriate ones without spending a fortune and in just a jiffy had them installed (yes,in the rain!) and me safely back on my way! So refreshing to be treated with respect and no eye rolls or negative comments about not knowing auto parts! I hope your experience is as enjoyable as mine was!

  Kevin Olson
a year ago
Great customer service. Employees are very friendly and helpful. Prices are very competitive. Thank you for the help.

  Relaxation Time
2 years ago
Would not recommend this place! Talk to you like you are nothing! I would recommend going to advance auto they really care their! The white man with glass and Craters in his face was rude and spoke to me like I was a child. Last time I checked I was grown even though I m blessed to look young! Keeping it 100!

  Junior Valentine
5 years ago
Went in looking for an oil plug for my moped. Although I didn't find it nor was I asked if I needed help finding what I was looking for until check out I was ok with my visit. I was able to get a small part i have been needing for a while. An employee let me use his pocket knife so I could quickly install the small vacuum tee I had bought and I was in my way happier than I was when I arrived. If I am happier after I visit a spot than before I went I consider that a good experience.

  Jim Peeden
2 years ago
I tried my local auto zone but apparently they aren't trained to find parts or to sell.They don't seem to have a good working knowledge of automobiles.I checked on line with O'Reilly and found what I needed, called and was greeted by a young man who made my order easy and fast, and it was ready when I stopped in to pick it up, the man at the counter was happy to wait on me and promptly brought it to me.O'Reilly is my new go to place for auto parts!

  Arnold Layne
4 years ago
Clean, neat store. Mark and Austin are very knowledgeable and extremely helpful. You can tell that they enjoy helping people. They are willing to take the time to do whatever it takes to resolve the problem.

  Debbie Stegall
4 years ago
I had a brake light out and went to O'Reillys to buy one and asked them to put it in for me. For liability reason the salesman said he couldn't do it, but he could assist. There were 2 young guys working on their car and the salesman knew them. He asked could they help me and he would assist. They came over and were actually able to take the light cover off and put the new light bulb in. The guys from the parking lot would not take any money but I thank them for helping me. It does show that we still have some respectful teenager around. I wish I would have gotten their name but I didn't, but God knows who they are and I pray they will have a blessed day for their act of kindness

  Joe Deren
6 months ago
Very helpful staff in and out very quick

  Oldsckool Mason
4 months ago
Nice people make the difference

  Ricky Fleshman
4 months ago
Very knowledgeable employees

  Joseph Biaso
2 years ago
I think these guys are the best out of the top 4.MY VOTE IS:1st. - O'Reilly2nd. - Napa3rd. - Auto- Zone4th. - AdvanceSo great job guy'sRemember that's not a pole.Just an opinion.

  anthony lunsford
3 years ago
O'Reilly's is ok if the right people are working. Some of them just work there just for a check and a few actually try to help you.but it's a good store just no what u need and don't ask for help.go in and get out.

  perry burkhart
2 years ago
Very nice people they don't mind taking time to help their customers who shop there

  Jonathan Vestal
2 years ago
Alex helped me a lot went out of his way to help with all my vehicles fluids and gave me great advise. Thankyou Alex keep up the great work. Burgerking Jonathan

  Dwain Yountz
2 years ago
I've never had a problem locating anything in this parts store and the parts counter them guys are pretty smart .They all are real friendly and helpful palite.

  Don Kemp
5 years ago
Went to highway 8 store. Told them I needed a thermostat for a Cummins ISL 400 diesel. 05 Holiday Rambler. Told them it had to fit I was going on a trip. Because of thier incompetence they sold me the wrong part. To get one will take a week. Been a regular customer as my son has as well. Glag you have compition in Lexington N.C.. With attitudes

  Joe Hollingsworth
a year ago
Called about availability on a part I needed. Guy who answered the call was very rude.I won t be buying from this location again.Sick of places with employees with bad attitudes.

  robert jarvis
4 years ago
Always a good experience always great deals my number one auto parts store AutoZone and advance Auto parts are right next door and I still choose to bypass both of them and go to O'Reilly's to get my parts

  Conrad Mcknight
6 years ago
The staff here are always incredibly helpful. I've been coming here for 7 years and the quality of service has never faultered.

  Thomas Faulk (Tiny)
2 years ago
It was all around a good experience with the employees. They were very welcoming and helpful for the most part

  Daniel Mc Donald
4 years ago
Great staff, very receptive, helpful and friendly. Well organized store. Highly recommend.