Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Coley lady Jk
6 months ago
Overall, it was a good experience.. however, I ended up not getting any work done to my vehicle. I waited for an hour before I was told that they cannot plug my tire.. the ultimately I ended up plugging my own tire, which is a hard it s just something I didn t wanna do that particular day I ve been there before, and I ve never had a problem and always have great service. It would ve been nice if someone would ve told me it couldn t have been plugged so I didn t have to waste an hour of my time but prior experiences with the auto care center has been great. So I don t want to not give them them a bad rating ever just one incident.. if you need a a new tire or anything, this is the place to go.. the prices are grades, and they are open seven days a week.. I ll go back again if I need to.. stay kind, everyone

  Sierra (swNapoleon16)
5 months ago
3 stars for a few reasonsPro:friendly staff,quick serviceCons:no seating area if you have to wait on your car. Yes I know it s Walmart so you could go shop or whatever but that s only entertaining for so long.They don t quite have their system figured out. I asked for tire rotation with my oil change and they were only able to do one without sending me to the complete back of the line for the other.In a pinch it s great and fairly priced. But probably won t go back again unless it s just that, a pinch and need to get something done quick

  Christopher Benfield
5 months ago
Had an appointment for oil change not only did I have to find someone to wait on me but my car oil change was half way done. I knew my tires need air they weren t checked. No vacuum of car no top off of fluid even though it said they did plus the oil warning light that needed reset wasn t done. So basically nothing was checked or done at all. It was a half way done job for a top oil change of $54.88. Skip this walmart they don t care if they do there job or not. Also waited 30 minutes to get someone to ring me up after it was done . Plus he gave me attitude because he had to wait on us Just Amazing Terrible WOW !!Service: Oil change

  Ben Proffit
a year ago
Walmart usually has the best prices on what ever they have. And tires included. Got 4 new tires for my wife's car. The staff did good and was a fair price. Wasn't in a hurry, had to run some other errands. But they were slower than usual (4hrs ish to swap and mount 4 new tires)

  Shawna Francis
9 months ago
We were on a road trip from Pittsburgh, developed a slow leak in the tire, rolled into Wal-Mart 20 minutes before they closed, and they fixed it within a half hour for less than $20. Super friendly & knowledgeable staff who get the job done, a rarity in today s workforce. Thank you!

  Kara Seymour
a year ago
Went to get a tire rotation, oil change and pump up the tires. They didn't even do my tire rotation and charged me for it anyway. Tire air pressure was all over the place. Do not take your car here.Service: Tire rotationsService: Tire rotations

  derek sanders
2 years ago
First time I have used thier car service. The experience was horrible. Oil change and tire rotation was what I paid for but I got much more. By much more I'm referring to the deep two new scratches I now have on my door. I opened my door and saw a nasty sticky substance on my seat. I had to scrub that mess off. My tire pressure is way off. One tire has 29, the next one has 36, the next one has 32, then the other one has 30. On my receipt it states that they cleaned my window. It still has pollen all over it. I will never go back. Not for an oil change or anything else. Please don't take your vehicle to this place. Pay a little extra somewhere else and get quality serviceService: Auto maintenance

  nope nope
2 years ago
Ive had to go here 2 times in less than a month the first time was to get new tires put on the front of my car. I refused a rotation and they did it anyways. I noticed when I started driving I had a terrible shake in my steering wheel after getting the new tires so violent it radiated through my arms. After 2 weeks I noticed one of my new tires kept going flat. My husband looks at my new tires to see if I ran over something and I didn't. There was no sign of damage or a leaking air sound. I took my car back to have them check it out and see why it was shaking right after I got the tires put on and why it kept going flat. They asked if I wanted them to be rotated I said no once again and they did it anyways AGAIN, then told me my tire was flat because of a screw in my tire which wasn't the case just a week before I took my car back when my husband looked. They "rebalanced" my tires and fixed the flat tire. And to top it all off the first time we went there was about 80 dollars in extras added including the rotation I declined. We will not be going back here ever againService: Tires

  Marie A
4 months ago
Battery tested. It s dead. New battery purchased! Service men nice

  Christy Hedrick
2 years ago
I come from out of town from wilkesboro but before I did I called and they said they had my tires that i needed but when I got there they said they didn't have them in stock.. so I had to get out of line go find my tires that was in stock and then go back to the desk just to find out I've been passed by three more people.. I got there at 2:00 p.m. and I finally got my tires on my car at 15 till 6:00 p.m. I sit and waited 4 hours for three tires and they said it would only take one hour.. 4 hours I waited..Service: Tires

  Chris Martin
4 years ago
I bought a set of the Douglas All Season tires. The staff was very courteous and had all four of the tires mounted, balanced and installed new valve stems for $331.00. I realize that these aren't top of the line tires but this is a point A to B work car, so I really dont need top of the line. I'm curious to see how long they'll last but if they last for a couple of years I'll be happy. May need to point out that I went early on a Sunday morning right after they opened so that may have something to do with how expeditiously they got the job done.

  Jeremy Stutheit
5 years ago
Seriously. I just bought two tires here. I ask them how long it will take to get them mounted and they tell me two hours. I ask if I can set up an appointment so I won't have to wait. They tell me it's first come first serve. "So I have to sit at the store for two hours to get two tires mounted?" "Yes" "And I can't set up an appointment for say...two hours from now?" "No." Wow. Just wow. Now I see why y'all have a dreadful rating on google.

  Dillon Townsend
6 years ago
The last 2 times I went here to see about getting tires there is hardly anyone working. Takes more than 2 hours every time I ask how long it will be. Last time I went and there was a guy behind the counter and he just walked off while I was standing there! Terrible Customer Service and also don't buy the Goodyear Wrangled tire, I got 10 flats on 2 sets. Freaking nightmare!!

  E Paige Sergent
5 years ago
At check in I was told there was 1 customer for automotive services in front of me. SAME THING THE COUPLE IN FRONT OF ME WAS TOLD. It was over 30 minutes after I ordered tires before I was even placed in their computer cue. I have documents from here that are time stamped. Computer register listed an oil change + 2 tires replaced & another ticket for 2 tires replaced, & then me. 2 1/2 hours later neither my car nor that of customer ahead of me in cue had been moved. I kindly asked an automotive employee what was going on in the work bays & his answer was "I don't know". When I asked him to check the bays to find out, he refused. I was taken aback. So I insisted speaking to a manager. An assistant manager was surprised to hear my complaint, took a look at the situation & changed my tires, himself, in just a matter of minutes. Unfortunately, as I was being checked out, my bill was about $60.00 higher than the cost of tires + the $12.00 fee WalMart charges per tire, disguised as "LIF WHL BAL". Tires were $69. each with attached 'installation fee' (my term, not theirs) of $12. = $81.00 each plus tax. + a small tire disposal fee is ($2. & taxes?) about $164.00 before tax. After intial correction of bill because I'd been charged for a more expensive tire, I was charged some change less than $200.00. I was frustrated & just wanted to check out & get on with my day. When reviewing my reciept details while having car inspected at another location I discovered I'd been billed a 3rd LIF WHL BAL fee. Manager, Tim Coffey said he will reimburse my money. That is, of course, after this handicapped, disabled person has to drive quite a ways from their home & endure all the inconvienances associated with such a trip, just to get the refund. Hardly worth it & that's often what an unscrupulous employee counts on. I'll be getting my refund on my next trip to town. It's a matter of principle.Update: Tim Coffey, assistant manager, refunded the $12.00. He is a very professional & gracious man & his handling of this situation is the ONLY reason I'll return to this WalMart.

  Edward Greene
2 years ago
Had 2 new tires put on the front rims. I want the new one rotated to the back because its rear wheel drive. After a couple hours they said its done but I didn't have enough tread to rotate tires. It just passed inspection a month ago so I knew it was laziness not lack of tread. Pictures to prove it.Service: TiresService: Tires

  Tara Taylor
6 years ago
Went into Lenoir, N C location to get battery checked. . Two others at counter waiting to get service. Stood waiting with them. No staff in sight. One called management. He had been there 45 minutes, the other 15 minutes. Dept manager came, I could not hear his reasoning. Decided to leave, others left with me. There is an Auto Zone close by. Quick service with a smile. I bought a battery.

  William Vanbeber
a year ago
Good tire center fast and friendly but only had one tire I needed

  Dean Stilwell
5 years ago
Didnt get tires went shopping in store returned in hour or mabe a little more they didnt touch truck now I got perishable groceries so must leave I wished they would have told me up front .

  sandra warren
5 years ago
Slow slow slow only 1 car in bay 4 oil change took 2 hours not good 4 a job that should take less than 15 min. Sorry but u asked

  Shawn Powell (Shapow)
2 years ago
The Auto Care center did a great job replacing my tires at reasonable price.

  Matthew Wolfe
5 years ago
They do a decent job if your willing to wait. Have them write what you want down.

  Steven Bentley
4 years ago
I waited on the service guy. 20Minutes. He was trying to sell me a impty stereo box. I walked out.

  Alexandria Williams
4 years ago
Professional, friendly, and fast service. Very pleased with their work!

  lowery cocke
a year ago
Decent pricing and service..no upselling which i appreciated

  Melissa Graves
11 months ago
Great employees and fast service

  Jordan Parson
4 years ago
Always a ridiculous wait time but the staff is very kind.

  Jeffrey Eller
10 months ago
Very fast service.

  josh icenhour
a year ago
Very fast, professional, and affordable

  Ca
4 years ago
After oli change my car began to smoke

  Katelyn Garner
5 years ago
Very friendly staff with great prices!