Harbor Freight Tools

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carlos Dominguez
a month ago
Harbor freight is my go place when I need tools, I'm not gonna say their tools are high quality but they are good enough for the average person I have tools from Harbor freight that have lasted me over 10 years You have to remember The prices you're paying is In Most cases about half what you would pay somewhere else. I have air tools, hydraulic tools, Electric hand tools, And a lot of other small and also very heavy tools I honestly love the place

  Frank Stevens
7 months ago
If your store would stay open at least till 9:00pm like other retail businesses, I would purchase more products from you. The last several times I tried going there, the clerks closed it down just as I was walking up to the door just prior to 8:00pm. The hours during the pandemic were also ridiculous...you shortened the hours that you are open so more people had to cram in the store in a small window of hours...such a great way to keep from spreading the virus!For those of us who have to commute to another town to work, it doesn't leave much time to work on projects in the evenings. I guess I'll just order from Amazon like everyone else! Maybe Amazon can use these stores for warehouse space when you go out of business!

  Tony Pope
7 months ago
Two young ladies were very helpful. I do not know their names. One helped me find the item I was looking for and the other was very nice at check out. Both were very nice.

  Thomas Weber
4 months ago
They have nothing in there for somebody that can't walk no walker no wheelchair no cart nothing !!!I was going to do some shopping and drove an hour and 20 minutes but decided not to...

  Clark Lassiter
a year ago
A great offer on an 'out-of-stock' item. So far 2 of 2 stores can't complete the sale because they failed to stock up on the batteries.

  Linda Moore
a week ago
Clean, service outstanding as I needed help in finding what I needed

  Steve Norman
2 weeks ago
Good deals Good selection nice people

  Daniel Whitney
2 months ago
Great selection of tools, I needed a pressure gauge.

  Chris
7 months ago
Great customer service from the bottom to the top in the store. Everyone was very friendly. The prices were very competitive. I purchased a 29.99 membership fee and saved over $100 on special deals. Even though I purchased the membership online and the store couldn't pull it up they still have me the deals. All I had to do was show the proof that I had purchased it online.

  Renee Clark
8 months ago
Very friendly and helpful staff. A great place to pick up a tool you have never needed before.

  Kimberly F
2 years ago
Well stocked, friendly employees, clean. There's a good selection of items, even some toys. Most of Harbor Freight's tools aren't professional grade, but they're fine for a DIY type, like me.

  Dustin Allen
5 years ago
Amazing selection and they have some new tool brands that are very comparable to high end hardware stores. Coupons are always a plus and everything is fairly low priced. Read the product reviews before you buy! Always. So you can know if it's worth it. The staff could be a bit more knowledgeable, I feel like they are just some younger people who barely know about tools. If you know you're stuff about tools, you'll be fine. All in all great store

  Julia Richardson
3 months ago
The employees are always super helpful and the prices are great. I love my harbor freight tools!

  Eddie Tapper (Woodshed Ed)
2 years ago
Really good store, just not as well stocked as their Hickory store. Customer service has been greatly improved upon. On an earlier visit, about a year and a half ago, I asked three different associates about a particular product and none of them knew what a rivet gun was, if they had any in stock or where to look for them. One of them asked an associate in the back where they would be located. Thank God, someone in the back knew what it was and where it was located.On my visit today, I was literally overwhelmed by all the help the associates offered me. I was so impressed with the service today that I went ahead and joined the Inside Track Club, feeling very confident that I'll be frequenting the Lenoir location on a very regular basis. Thank you, Harbor Freight of Lenoir, for the outstanding service and commitment to customer satisfaction that was shown to me today.

  Horatio's Backup
7 months ago
Didn't stay in for too long. Good tool store.Lowes solos tho

  Robert Wyatt
2 years ago
Excellent customer service at the Lenoir, NC location. Staff is very friendly and willing to help you find what you need. It is always a pleasure to shop there. Good tools at rock bottom prices. What more could you ask for? AAA+++

  Gloria Herring
5 months ago
Great sales and a great place to shop

  Randell Seaver
3 months ago
Got what I needed and it's working fine !!

  Peedie Montgomery
4 years ago
When to pick up a side box for a customer of mine. The manager just store was very helpful. The store was also very clean, well marked with the price. When I paid for the box and went outside the manager loaded it for me and help put it in the back of my suburban. Very nice and customer service was top of the list.

  Renae Crisp
4 years ago
There return policy for just simply trading one wrong item for another is crazy . I had to go all the way back home and find the receipt from less then 24 hrs back from sat. To Sundays visit just to exchange one item for another and the purchase Made on Saturday is in the computer under our cell number. We didn't want cash just take the few dollars for those items off of the more expensive items we purchased on Sundays visit . It costed more to go from Lenoir harbor freight back to our house off Conley Springs road the what the 2 $2.00 items were worth but they made us feel like we were thief's so we went home and back to keep our company Jackpot Distributors face clear

  MR MR
5 years ago
Great service, great prices, and a convenient location. I am from the Charlotte area and I wish there were convenient Harbor Freights like this one. The only ones seem to be far away from most people. You got to love that you can get 20% off and a free flashlight every time you go buy something.

  Karen Crunkleton
2 years ago
I had purchased a canopy for a car at Harbor Freight. Well everyone knows the wind we been having called the store to see if I could return this product long story short I returned the product with no problem everyone was so nice and helpful great customer service I haven't experienced that n along time they will get more business from me

  Crystal Kaylor
2 years ago
Easy to find exactly what you need and more. My 5 year old daughter loves the place. We had to walk every aisle to see what was on it this visit. There's a few toys but she wanted to see everything.

  Wade Minton (Trouble)
a year ago
This is the store even if my ol lady hates me going go to get one thing and all ways come out with a buggy full great staff

  Spoons (Bachamut)
5 years ago
We were greeted at the door with a friendly welcoming. The store was clean, which I always like. I also asked a store associate for help and she didn't have the product, but she offered an alternative. All around a great experience.

  dewey sims
2 years ago
usually shop harbor freight for their cheaper prices on items. we try never to buy an item over $150. we have to remember the best warranty on most items bought at harbor freight is 90 days, which is not very long, most other places give at least 1yr warranty. the items they sell are mostly chinese cheap made an not what one would call great quality. one example: we do maintenance on all the the things we own on a regular basis, in 5 years even with care, we have gone thru 3 air compressors that we have bought there. the compress died not from overuse, we use them typically a few times a month, just low quality.. the staff who work there are friendly an ask you what you need.

  JP Frizzle
3 years ago
Never been inside before. Needed some paint brushes for my oil painting canvases, gave me a reason to go inside. Huge place. Lots of stuff. I could get lost in there and spend lots of money. Friendly staff. Definitely will go back.

  Leah Lee
4 years ago
My experience would have been better had the salesperson who approached me asking if I needed help actually helped me find all the items that I was looking for. I left after only purchasing 6 of the 14 items that I was looking for. I just got frustrated looking for the rest because the last two things that I found were in an area that I wouldn't have expected. I did get the items at a good price. The store was clean and prices good.

  Curtis Gillard
2 years ago
Love going to Harbor Freights I started out up north in Philadelphia then move to Florida and started shopping at Harbor Freights there then moved to North Carolina and then still shopping at Harbor Freights here love the customer service love how they greet you when you come in they always have a smile on a face and treat you and talk to you like they know you very good customer service thank you

  Daniel Mallette
2 years ago
Worst service ever called seeking a tool and the website and employee informed me that they had it so we drove 1.5hrs to this location for them to tell us that they didn t have it and then was told by employee that we could find what we need at 2 other locations 1 of which for sure had it and then upon calling they said they did not have it. Lady was about to send me on another hour drive would give 0 stars if possible