Absolute Collision
4.5 (100)
154 Backhoe Rd NE, Leland, NC 28451
(910) 202-9240
absolutecollisioncenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kellie Whelan
a month ago
I m absolutely thrilled with the work done on my vehicle! The team at Absolute Collision was professional and communicated with me throughout the entire process. My car looks brand new and I couldn t be happier. I highly would highly recommend this group to anyone needing car repair. Thanks for everything!
Robin Post
a month ago
We recently worked with Absolute Collison after our car was backed into while on vacation. Absolute made the process as seamless as possible. They worked with our insurance company to get the repairs done in a timely manner and also helped with managing a rental car. We received daily updates and our car was even ready sooner than we had expected. I highly recommend Absolute Collison!
Oriana Yost
5 months ago
Very pleased with the service I received from Absolute in repairing my car after a fender bender. They were very easy to work with, got me in right away, and the car looks good as new. I received regular updates via text which was so convenient. Thank you!
Karen Merrill
3 months ago
my car was ready several days early than originally planned. The repair work looked very good. All of the painting matched. The car was very clean when I picked it up.
Scott Zinkham
a month ago
Absolute Collision was well organized, performed excellent repair work and kept me informed on a daily basis as to what was accomplished on the vehicle. I highly recommend them based on excellent service and quality work
Josh Destafano
3 months ago
Can t say enough good things about Absolute Collision in Leland. They were so fast and they matched my 3 stage paint perfectly to my truck. I highly recommend them for anyone who cares about their vehicle as much as I do!
Leanne Keen
2 months ago
Even though my car was a total loss the service and caring was top notch. They worked with myself and the insurance company to make a stressful process a lot more seamless. Great care and service!
DJ Dave Martinez
2 months ago
My wife and I both have had the pleasure of being served by Absolute Collision in Leland. They kept us up to date on the progress of the repairs and finished the work ahead of schedule on both vehicles.
Jeff Thalmann
3 months ago
We were advised on Thursday, 12/28/23 that my wife's car was finally ready for pick-up. The car was at the shop for well over a month due to a shortage of parts so we were told. Absolute did a good job of keeping us posted with the slow progress from time to time. When we arrived to pick the car up, the primary person that we needed to see had just left sick, so there was no one to review & go over what was done to effect repairs. I told the receptionist to please have the gentleman that we needed to see to please call me back. We paid our deductible & left noticing that the car was not cleaned up very well but left anyway. After getting home, I noticed the car was not completely finished. The pinstriping was missing from the repaired side of the vehicle. I immediately called the shop back but no one answered (time ~ 2:00 to 2:30 PM) so I left a message to call us back ASAP. So far, no return call. I realize that this is a holiday season/weekend, but there was still Friday for someone to call back just to acknowledge the message. Not very professional at all in my opinion. I want the necessary work completed on this vehicle ASAP. We had a rental car during the whole time the car was in the shop & turned it back in the day of picking up my wife's car. I don't know how long this pinstriping will take to apply but I'm not paying for a rental car again. JT
Kaitlyn Antos
5 months ago
Had my 2020 Explorer repaired after an accident, which required just over $7k of work. They completed it with no issues, and communicated directly with the insurance company so I didn t have to. My vehicle was returned in about a week and looks like nothing ever happened :)I am very happy with their work!Services: Painting, Body & Trim
BRANDON BAILEY
2 weeks ago
Great job! Minimum waiting time and looks great. The staff was polite, friendly, and kept me informed throughout the entire process until it was completed.
Christopher Harman
a week ago
They did a great job making my Jeep s front bumper looking brand new!
h w
8 months ago
Great quality work and very professional. My truck is aligned even better than before the collision and feels tighter like it's brand new. Paint work is immaculate and can't even tell where the radiator support was bent and straightened. It's missing a few of the inner fender liner plastic trim clips but it's not a big deal. Very helpful when I called to get an update on the status. Would recommend this shop if you are in the Leland area.Services: Steering & suspension repair, Painting, Body & Trim
rita close
6 months ago
Very pleased with the service provided.My car looks great and the body work is a perfect match.You can t tell it was ever damaged.Great professional and timely service.I will definitely recommend to others.Service: Body & Trim
K F
7 months ago
Absolute did an amazing job on my Lexus. I was so happy to get my car back and so impressed with the work. The bumper looks original. From start to finish it was a 5 star experience. Check in and pick up was easy and they text status updates so you know where your vehicle is at in the repair process.Services: Painting, Body & TrimServices: Painting, Body & Trim
Cheryl hooks
3 months ago
Very friendly lady that works up front. Dropped my car off today and she was pleasant to talk with and knowledgeable. Haven t met anyone else.
Darren Shipman
7 months ago
Great experience! I was surprised how fast they got my truck in for repair. I was very pleased with the quality of the repair and they really worked hard to get my vehicle back to me as soon as possible. The staff was great to deal with as well. I'd definitely use them again and recommend them to friends.Services: Painting, Body & TrimServices: Painting, Body & Trim
Christopher C.S. Alexander
7 years ago
They did an outstanding job on the repair to my Ford Fusion. I was told I did not need an appointment and to drop by whenever I wanted. The manager was there and she had me set up for repair within 20 minutes. She took care of gettiny the rental vehicle for me and made the whole experience completely painless. The vehicle was finished on time and it looks great. I definitely recommend them!
Debbie Harvey
a month ago
I am very satisfied with my repair work. Absolute Collision did excellent work.
Gregory Lovins
8 months ago
I appreciate the extra time they took to notify me when things were changing or happening with my vehicle and their honest work and patience. However I did learn at the end of the work they do not accept personal checks so don t show up without a debit or credit card. Thanks Absolute for a job well done.Service: Body & TrimService: Body & Trim
Randy Yates
4 months ago
Great customer service. Polite. Kept me informed throughout the process. Completed the job in a timely manner. Highly recommend.
Marian Andreini
a month ago
On time, on budget. Nice neat work, pleasant to deal with. Kept me informed every step of the way.
Phil Jr
10 months ago
Absolute Collision was absolutely awesome during the entire process of getting my Ford Flex fixed. They provided a cell text link that showed the progress and ETA, and were right on the money. The work done was immaculate. They worked with insurance and the whole process could t have been easier.Service: Body & TrimService: Body & Trim
Edward Naessens
3 months ago
Great communication on progress of repairs. Repairs were excellent. I am very happy with the service.
Richard Boisky
3 years ago
Overall I m satisfied. As expected they do not keep a parts inventory. So timeliness is a function of ordering the correct part and receiving the correct part. This can cause delays. Also in my case, a promise to fix a loose front bumper was not kept.Service: Body & TrimService: Body & Trim
matt k
a year ago
Great Place! Great Folks! Great Job!I had them fix telephone scrape damage from my side of truck, did great work.. Saw they detailed the exterior and cleaned my wheels nicer than they have been in a while. I was impressed then I got in and they even detailed the interior.. Thanks Y all!Service: Body & TrimService: Body & Trim
Tricey Harrison
a year ago
Outstanding services the whole month my truck was in the shop. It looks amazing and they made sure everything was well taken care of no hassles or run around and they detailed it after everything was finished. Best services I ve ever experienced God bless all the staff!Service: Body & TrimService: Body & Trim
Michael Johnson
2 months ago
HORRIBLE THEY CALLED THE INS COMPANY AND SAID CAR WAS READY I WENT SND PICK IT UP AND BAM THE HEAD LIGHTS DIDNT WORK BUT THEY WHERE RUSSING US TO PICK UP!!!
Michael Crook
2 months ago
Completed on the day projectedUpdates every other dayVery PROFESSIONALI ll recommend them to all my friends
Bennie Corbett
a month ago
The people at Absolute Collison were very helpful and very professional.