Johnson Auto Body Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vision Me
2 days ago
Had an estimate done 2 weeks ago and still waiting for a quote. I called today and the customer service representative didn t want to do any work finding out how to look up a part. He wanted me to do the leg work and contact the dealership and then call him back with the part number . I thought as a body shop that was something they did , anywho, as I suggested for him to ask if his supervisor or someone else that work there could help him he refused. Than told me that the shop don t work with walk in customers they only deal with insurance companies. Not only I felt like they wasted my time , the representative was rude and turn me anyway due to his work ethic . The sad part is the shop came highly recommended, and I wanted your services.

  Tammy King
2 days ago
Johnson Auto Body in Knightdale repaired our car and made it look like new again! They texted and emailed us about timelines, spoke with us about any issues so the communication is just as good as their quality of work. We hope we never need them again, but if we do, no need to look around to any other body repair shop!

  Janie Linabarger
2 months ago
This repair shop is so very helpful. My son damaged his work truck and was worried that driving it would cause more damage. The Johnson crew talked him through everything and it all turned out okay. They're thorough and responsive!

  Kimberly Fowler
4 months ago
The staff was friendly and always greeted me upon entering. I was kept informed of my repairs via text, however, if I needed to call, the staff was responsive. I was most surprised that they vacuumed and washed my car! I almost didn't recognize it! I'd recommend Johnson Auto Body to anyone.

  Joe Palieri
6 months ago
Hands down the best body shop around. They have repaired two of my vehicles, one of which was hit by a drunk driver. Johnson auto body went the extra mile making sure every part was perfect. All the body lines are perfect, the paint is beyond perfect and both trucks literally looked brand new when I picked them up. Can t thank them enough!Services: Steering & suspension repair, Painting, Body & Trim

  Jennifer Bruckschen
2 months ago
Johnson Auto Body is AWESOME!EXCEPTIONAL customer service!EXCEPTIONAL communication!EXCEPTIONAL work!I was above PLEASED with the service. Thank you for the amazing experience!

  Eferem Hurdle
a month ago
Awesome experience. Perfect work and customer service is top-tier. I've had 2 repairs done there to date.

  R Hall
7 months ago
My experience with Johnson Auto Body was easily a 10/10. The days/weeks after an accident aren't exactly fun, but they worked with my insurance and the rest went so smoothly and stress-free. They kept me updated on the repairs via text and now my car looks good as new. I'll be recommending them to everyone! Thank you, Todd and everyone at Johnson Auto Body!!

  Nitin Ajwani
6 months ago
So someone almost totalled my Corolla...I mean it was messed up from side to the hood ..it was a hit and run...it was a very complicated project...first of all dealing with insurance, tow truck, rental reimbursement, and also mechanical failures....I thought I would have to deal with this all by myself...we have been gone to Johnson Auto body for 25 plus years and it's always perfect....this time the work was beyond perfect ..Johnson handled everything for me from dealing with insurance to tow to rental cars and I had no worries...they kept me updated constantly....when I got the car it was better than new....an almost totalled car Johnson saved it...saving me around $25,000 in process...that would have been the difference after getting old car and had I bought the same one...I was almost crushed when car was almost totalled ...but Johnson brought my car back to life and it's in better condition then before....if you don't believe in miracles you will after dealing with Johnson Auto body ...

  Pamela Bullock
a year ago
I had done work done as a result of a car accident. I picked up my car today and am so pleased! The car looks fantastic and drives as smooth as the day I bought it. The team kept me updated on the status of the work being done via text. While it took longer than expected, that wasn t Johnson Auto Body s fault. Had to wait patiently for parts, and worth the wait! I d recommend them for their service and the body work!Service: Body & Trim

  MARLON BRIGINO
4 months ago
I'm a happy customer, they take care of my vehicle, and the quality of work they did is excellent.

  Charles Fall
a year ago
They did a good job fixing my car, specially the electronics

  Kishan Bhagwandin
a year ago
Vehicle needed a new front bumper and also had some undercarriage damage. John took good care of my car, the paint and body work came out amazing and looks like factory. They also ensured that the mechanical damage was repaired . Car drives amazing and looks like it did when I first bought it. Thank you so much Johnson Auto Body!Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim

  Orlando Farrar
5 days ago
Had work done to my car from damage from debrisoff the road. They was great on time the receptionist was friendly and awesome to talk to. The work done to the car was great!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jennifer Harmon
8 months ago
Highly recommended! The staff is great and my car looked so good, I thought they painted the whole thing. The rims look better than the day I bought it!

  Maggie Hemedinger
a year ago
I highly recommend Johnson Auto Body. Every part of my experience from the quality of the repair to the customer service was excellent. They worked with me and my insurance to make sure that my car was repaired and went above and beyond making sure that it was done well. John did a fantastic job on my car, and all the staff I interacted with were lovely.Service: Body & Trim

  Stanya Balogun
3 years ago
A friend of mines had been here to get 2 of her cars repaired after having wrecks. I checked with them and from the beginning Ken was amazing and very honest and upfront on what would need to be done. He explained the entire process and gave me a written estimate and they deal with my insurance company so that was great. He also helped me with the rental pick up process. I was told 3 days but my car was done in 2. During the entire process I received emails giving me updates. When I did have some questions and called the office staff (not sure of the young ladies name) was very helpful and informative. I hope I don't have another wreck or incident of that sort but if I do I will definitely take my car here. Thank you guys so much for such an amazing job.Service: Body & Trim

  Rebecca Bailey
2 years ago
My car had received collision damage, but looks and drives better than new after having work done by Johnson. Everyone I had contact with there was extremely professional and courteous. They did an excellent job keeping updated on the progress of the repairs. I highly recommend them!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Stephannie Boger
a year ago
Johnson Auto Body did amazing fixing my car after my accident. They always kept me updated with text messages and phone calls. I will recommend anyone that needs body work done to go there!Service: Body & TrimService: Body & Trim

  Glenn Goldbaugh
3 years ago
I have used Johnson Auto Body for my repairs for more than 20 years. They have always done excellent repair work on all of our vehicles and stand behind their work. I will continue to use Johnson Auto Body for their stellar work over other body shops.I recently had to have my truck in for repairs after a window was busted out on my truck. Todd, Lauren and Ken were extremely reassuring concerning my repairs, especially since my truck is relatively new. My truck was repaired wonderfully and I am extremely satisfied. And they are still available and kept informed on the status of your repairs. Everyone in the front of the shop is very knowledgeable, friendly and helpful during this stressful time. And they kept my truck and their office safe and clean.

  Shawn Williams
4 years ago
My car looks like nothing never happened and they vacuumed and washed the car!! Great service. I will definitely recommend them to anyone.

  Robert Farmer
4 years ago
If you are in need of Bodywork look NO further. Todd and the staff at Johnson are incredible. I had major hail damage to my truck. I dropped it off and the awesome experience began. The communication on the progress of the repair was top notch. Then came dealing with the insurance company, they handled that as well. They notified me my truck was done. I went to pick it up and I was amazed at the incredible job they had done. The craftsmanship they did was perfect!!! I did this for a living many years ago and thought they would never meet my expectations. Well they not only met them but exceeded them. I have 100% confidence they would satisfy the pickiest customer out there. GREAT JOB!! Thank you

  carter bearden
2 years ago
After a recent accident, a friend recommended Johnson Auto Body, indicating they were very pleased with the finished product. In response, I took my Honda Crosstour for an estimate and, upon receiving the final figures, authorized the work to repair the damages. The work has been completed and the car is, once again, in my possession. Several observations: 1. The work accomplished was excellent. 2. From the first call to Lauren, I was impressed with the way that she handled each question, request, update --promptly and professionally. 3. Ken, who coordinated the efforts, ensured that I had all the information needed, prior to the onset of repairs and kept me apprised throughout, via text messages. When picking up my car, he proudly walked me through all that had been done and clearly he had every right to feel that way. I highly recommend Johnson Auto Body for the quality of service that I received.It exemplifies a standard that puts customers first and provides a service that guarantees satisfaction!Services: Painting, Body & Trim

  Stephen Briggs
a year ago
I highly recommend JA for your vehicle bodywork. They were pleasant to deal with, good communication from them along the way and delivered when they say they would.Their work on my car appears to be excellent.

  Erin Glosser
2 years ago
I was extremely well taken care of. The communication was clear and consistent the whole time, repairs were done in a timely manner despite covid and staffing issues, and when I had an additional unknown issue with my windshield they took care of it soon after and made sure I had transportation. I feel comfortable here and will be back should I ever need repair again. Highly recommend!Services: Painting, Body & Trim, Auto windshield replacement

  Kristeen Blaha
2 years ago
The staff at Johnson Auto Body were VERY helpful and courteous. Kept us informed as the work progressed and the work that was done on our truck was amazing! It was done a day earlier than expected!! We are very pleased with them and recommend them if you need automobile body work done.Services: Painting, Body & TrimServices: Painting, Body & Trim

  allison pearce
6 years ago
Johnson Auto Body was recommended to me by my insurance. I have been more than pleasantly surprised by the service, knowledge and attentiveness that they have provided me. I have experienced nothing but outstanding customer service from the moment I called the office, to all of the interactions with the staff. I was impressed with the daily updates I received on my vehicles' progress and when I picked my vehicle up it was cleaned both inside and out. I will absolutely recommend this place of business to anyone. I truly appreciate the level of customer service and attention to details you all have provided. Thank you!

  Sherry Lindley
2 years ago
My husbands car headlights were foggy so I got them replaced for a Father s Day surprise. Johnson Auto Body did such a great job on them that I had them do my son s headlights too! They came out awesome too! Very professional and reasonable prices. Great experience

  Roderick Gorham
4 years ago
These guys are amazing. They will give you quality work. I have used Johnson Auto Body in the past and the work is spot on. It was as good as new. My other vehicle is there now and they made sure to keep me informed through the whole process. I will use them every time I need some body work done on my vehicle.

  Seamus Geoghegan
3 years ago
My new truck was rear-ended and needed body work, repair and paint. Johnson s came highly recommended and they lived up to their reputation! The entire process from insurance, vehicle rental, and completion was very smooth and I was kept updated throughout the entire process. My truck looks as good as it did the day I drove it off the lot!Services: Painting, Body & Trim