Massey Toyota Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kacey Russ
4 months ago
Great service received by Michael Martin! he made sure we got in our dream car and we could not be happier!

  E Morgan
2 months ago
Always have received Superior service from Massey Toyota for over 24 years!!! Worth the drive from anywhere in eastern NC...

  Deidra
a year ago
Service department is amazing! So accommodating to ensure your wait is pleasurable while your car is being serviced.

  Chris Butler
7 months ago
Tried to have tires rotated on my Toyota. Showed up @11:15 for a walk-in appt, shop closes @12:30 according to website (was told 12:00) I was told they stop taking customers @11am even though they had time and resources to tackle a simple keep maintenance item. I m having to go to a independent shop to satisfy my vehicle s maintenance VERY disappointed!

  Jessica Randhawa
11 months ago
My husband had an appt for an oil change and tire rotation. It took them 2 1/2 hours with an appt! They also didn t have everything completed and weren t thorough in the paperwork so they had to take the car back. It s unsettling because who knows what else was missed or not done correctly. We ll probably have another mechanic check it. Never coming back.Service: Oil change

  Veronica Novy
4 years ago
Massey Toyota is a phenomenal car dealership. Located on highway 70 in Kinston, North Carolina their business has great optical illusions. Meaning that it's located in a great spot and you can look at their large selection of cars while you wait for you car to be repaired. I was there as a spectator, but soon became fascinated by a midnight pearl blue Porsche. Omg I have found my new first love. The car was designed to fascinate the driver as you are embraced in luxury. I hope to one day test drive this vehicle, and purchase one in the very near future. The car was simply amazing. Even for those passengers who may have to ride in the back, I believe they would be amazed at the luxury and roominess of this extraordinary vehicle. Although this car is a fantasy, I can see myself happily driving this 2016 vehicle. Massey Toyota you made my day! Not to mention we arrived on time for our appointment, and you got us out in less than 1 hour and a half. Complimentary water and coffee and kind employees. See you soon!

  Mary S.
3 years ago
Gary & his team made buying a new car an easy and nice experiment. Thank you for helping me and being very professional. If you re in the market for a vehicle, go check them out! They will take care of you!!

  Jean Heath
4 years ago
Great sales lady. Very friendly and down to earth. She's was able to answer all our questions. She was a pleasure to deal with. Will be returning.

  ROB HOFFMAN JR
2 years ago
Awesome service and sales love this dealership wouldn't shop anywhere else

  Willa Austin
5 months ago
Anthony is the best

  Ron Owens
a year ago
Excellent service as always!

  Georgia D Holleman
2 years ago
Great Service Department

  Emma Stanford
2 years ago
Friendly staff