Car Tow Dolly Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill Humphreys
a year ago
I have had nothing but problems, taken it on three trips in three years. There was nothing in the manual stating you should lock out the brakes on long downhills or mountain driving. If you engine break or use an exhaust brake the hydraulic brakes are constantly engage. I nearly destroyed the discs and over heated the axel bearing. Customer Service provided a replacement rotor and bearings. They said they would add a recommendation to lock the breaks out if engine breaking. Second trip I lost both tire's as the wear out quickly if you make a lot of sharpe turns, also make sure the ball high is correct. Third trip I suffered a catastrophic axel failure. I tow a Nissan Frontier Crew cab, 2wd. Curb weight is 4500 lbs, the stated capacity of the dolly is 5000 lbs. As you can see the pictures the welds failed, where the spindle welded to the dolly. Only about 7000 miles of use. In my opinion this dolly is not worth it.

  David Jones
3 years ago
I purchased a car tow dolly from this business in 2019 and I can't say enough good things about it. From the time it arrived the quality and professionalism were evident. I used this dolly for many trips pulling my Honda Fit behind my motorhome last year. I have not had a single issue with it. The ease in which I connect and disconnect the vehicle from the dolly is fantastic. I highly recommend this tow dolly to anyone.

  Hugh Rees-Jones, Broker.
8 months ago
Kudos to Car Tow Dolly, Owner & Staff !!I purchased my used car tow dolly (2017 model, black, 12" wheels, hydraulic brakes), after much research. Deciding factors for me was the apparent build quality, lighter weight so can move it around by hand, ability to store upright, and a plus being the factory located in NC. Also the P.O. of our RV had a CTD when they first started out and said it worked well.Life gets in the way sometimes, and our departure was pushed back, so last year I decided to service everything while I had the time, and that's what brought me to reaching out to CTD. From the very first interaction I have been very impressed, starting with my initial phone conversation last year with Tim, then this year the prompt, professional, and helpful responses to every email sent to Richard, the online order system for parts, and most recently technical support and a visit to the facility in Kernersville where Patrick was very helpful, and fixed my screwup.To find a business that stands behind their product and makes it right is how it should be. We are looking forward to finally getting out there, and I will update this once we do. Thanks again.UPDATETowed our toad with the RV first time this past weekend. Perfect

  LEO SCHUENEMAN
7 months ago
I ve owned this dolly for years. Traveled 20k miles pulling a Chevy Spark. I noticed that one of my straps was worn and had to be replaced. It was Sunday night at 7pm and we were leaving the next morning. I called the Tow Dolly number left a message and got an immediate text back telling me what I had to do to get a set shipped out the next day. I made the order on line talked to BeBe about overnight shipping and I will have my new straps by Tuesday before 2 o clock. Thank you for another great customer service. We ll be back on the road tomorrow!!! I highly recommend this company for the great personal service!!!!

  Gerald Sikorski
3 months ago
Love my tow dolly but I'm having a very difficult time getting advice from the manufacturer regarding a unique maintenance issue I have with it. I've sent a couple of emails and have explained my problem. I hope they will see my review and get back to me. My issue is a brake pad fell out and the caliper piston contacted the disk and it looks as though I will need to replace the disk and caliper. The manufacture said he would work with me on replacement of parts, however since I now cannot get hold of them, now, I'm not confident about ordering the parts online. In addition there's no way to talk to them as they only have a voicemail, and don't seem to return calls.Update: after a brief delay of less than a week, the company has reached out to me by phone and email and my parts order is being processed. I will update again when the parts arrive. I bought the dolly in 2018 and we used it monthly for four years putting perhaps 10,000 tow miles on it, and I would buy again.Another update: I received my parts soon after I posted the update above.

  Chris Mooney
7 months ago
I purchased my dolly in 2013. I have since put 90,000 miles on it. After 10 years, one of the wheel seals began to leak, so I took the opportunity to replace the bearings while installing new seals. Obtaining the hardware kit directly from CTD was quick and easy which was helpful since I had a deadline to be back on the road. One of the biggest pros of having this dolly was that when I had to replace our car, I could buy pretty much any FWD drive I wanted. I still can't understand why people think towing 4-down is so much better. Using this dolly requires no car modifications ($$$) and no short list of appropriate cars.

  Howard J. Gordon
3 years ago
After extensive research into the various types of Tow Dollies made in the U.S.A. from unrealistically expensive and heavy as a small car to designs that didn't appear to be able to hold up to long time use, we purchased a dolly from this company. Not only did it meet our expectations when it arrived via freight protected in a oak/hardwood pallet that later became a great source of firewood but, after 12K miles being pulled behind our Class C motorhome, loading and unloading our Prius C is quick, uncomplicated and makes RVing so much easier and less expensive than going the "4 on the Road" route. Not only was this the perfect purchase for our needs but, the after purchase customer service provided by this company is truly world-class with the customer's needs being met with a smile (at least that what it seemed via emailing) and a old time sense of customer service rarely seen these day. With all this said, would I recommend to a dear friend doing business with Car Tow Dolly Inc, a resounding YES.

  Jacques Durand
a year ago
I bought a used 2015 cartowdolly in 2018 and just love the product. I had to make an ajustment on the height of the platform because of vehicule i had. It's even better this way ! Had to get some new parts from the company and i got a verry nice service from their staff. Just wish they would take internationnal order's by their website. Still can order by e-mail and the service was great. Loved the experience !

  Randyb@Cdjones
4 years ago
This is the Best Car Dolly I have owned. I have 2006 Grand prix which is a wide track and 5" of ground clearance. With proper hitch hight it's very easy to load and strap down.

  James Lunnen
3 years ago
I have been an RV owner for over 20 years. I have towed cars 4 wheels down and on trailers. I have towed motorcycles (BMW R1200 GSA) on trailers and heavy duty hitch racks. This is the first time I have used a tow dolly. My dolly (2020 Acme galvanized w/disc brakes) arrived as described about two months ago. It took a few hours to assemble but was easy with the video instructions. The most difficult item was getting the front brake line connection to line up properly. I tried the tow dolly because I downsized from a diesel pusher to a 24' B+ on a Ford Transit van with a 3.2 Liter Powerstroke. This is a small motorhome towing a midsize car. What I found really amazing is that I only dropped from a 16.3 MPG ave. empty to a 15.7 MPH ave. while towing an 2004 Acura TL fully loaded with stuff. This was a 7,000 mile trip. This dolly performed great. It tracked perfectly, was easy to load and only needed strap adjustments at the beginning of each daily driving leg after making a few small turns in each direction. After a few days it no longer needed any adjustments unless I had to take my car off the dolly. I checked with Acme customer service on a few minor issues and their response was immediate and very helpful. I wish I had switched to this system years ago. The dolly is very sturdy, easy to use and even my wife did not mind driving with it connected and she hates to tow anything.

  David Andrews
3 years ago
I purchased my tow dolly in early 2019 and as of this writing in November I am quite pleased. I have towed a Prius at least 4-thousand miles behind both an Expedition and my motorhome. I like its light weight and of rugged construction. I also like how easy it is for one person to move it around and to store it upright. It handles well while towing and if it weren't for my rear view camera I wouldn't even know it was behind me. I love the self balancing tires. And I appreciate how easy the ramps are to stow and unload. I did have a minor problem when the wire that holds the nut on the winch (for tightening the straps) came out but, that was easy enough to replace.

  Larry Lage Jr
2 years ago
The ACME Tow Dolly is a well-constructed dolly.Video was very comprehensive so I had no problemassembling the dolly. The only thing the video states,which is a little misleading. is about the brake fluid.It actually takes almost 12 ounces to fill the lines,for the first time. The staff at the company was veryfriendly and helpful.

  Carter M
8 months ago
EDIT: Dropping to 1 star now that the owner has accused me of leaving a fake review. Absolutely insane "customer service" with a truly delusional owner. See below if you don't believe meWe have had nothing but problems with ours despite following instructions to a T. Straps constantly coming loose despite re-tightening several times to a point where it's dangerous to use. Ramp design is poor as they often get stuck while loading and you have to take the car down and back up to remove the ramps. Customer service wasn't of much help, stating we were clearly doing something wrong (again, despite following everything perfectly per their instructions multiple times). Save the hassle and get yourself one where the steering column doesn't need to be unlocked, that in itself will save you a great deal of problems.

  John Uss
a year ago
I purchased my tow dolly in 2016 & still like everything about it. It s extremely well built and handles great even at highway speeds. It is easy to move when off my RV & even can be stored upright to save space. I have not had any issues with it & would recommend this tow dolly to anyone. The best part is anytime you have a question you can call the company & quickly get a real person who is very knowledgeable about the workings of the dolly. Great product & company.

  Jason Morton, ASD Dad, Yogi, Humanitarian
8 months ago
We bought our Acme EZE Tow dolly about 7 years ago. It's been reliable ever since and easy to use. We just needed some assistance with a maintenance issue and Richard was very helpful and knowledgeable. I recommend the product and the company. Really great people to buy from!

  Mike Kersh
4 years ago
It is a pleasure using the EZ-Tow-Dolly to tow a 2011 Mini-Clubman behind our RV. One of our mods is attaching permanent chain rings to the mini's subframe to make attaching safety chains easier. Another mod is to replace the balancing beads in the dolly's tires to eliminate potential valve stem issues. Had Big-O-Tire do the work. Beads are now significantly larger in diameter. We keep it looking "new" with Rustoleum Black Gloss(can). We have towed the mini 8-10 thousand miles, much of it thru severe winter conditions. Highly recommend over all other brands. Car Tow Dolly Inc. customer service has been outstanding when questions arose initially.

  Tina Kuklinski
8 months ago
This company is great! This is the second time that I have received such help with my tow dolly. I'm a full time camper pulling a tow dolly w/a van. They can ship out where needed and the owner is the one answering the phone and helping me with my order. Thank you all so much.

  Ena Fuste
8 months ago
We have Purchased from another company and this tow dolly is by far the best for the money. The folks here are super easy to work with and have gone far beyond what was expected to make us happy. Thank you for the hard work and getting us on the road safely!

  Patrick Elersic
a year ago
We have owned two Car Tow Dolly's.We sold the first one to the buyers of the motorhome we owned at the time. The quality and ease of use of the dolly was outstanding! The price was also incredible. We used it for both long and short distance trips.We purchased our current dolly based on our experience and satisfaction with the first one we owned. The quality of our new dolly is once again outstanding. The minor assembly required was straight forward with clear instructions. We completed the assembly in less than an hour.We did have warranty situation regarding a piece of hardware which the company corrected the very same day we brought it to their attention. Customer service doesn't get any better than that!We are very satisfied with the company and would ihly recommend them and their products to anyone looking for an easy to use quality dolly, at a reasonable cost, backed by outstanding customer service.

  Ed Shuhart
3 years ago
This the first time I ve ever towed anything. I choose to start with a car (Prius-which is a heavy car) towed behind a 31 motorhome! The Tow-dolly made it simple to get us, the motorhome and car from point A to point B.I m actually shocked how easy and painless it is getting the car on and off the dolly. Within 15 minutes the car is on the dolly and ready to roll. 5 minutes to unload. The ramps are built well and seem very strong, though every once in a while, when going up the ramp the tire will flip the ramp up a little, where it meets the dolly, and the ramp becomes disengaged from the dolly. I solved that by initially driving onto the ramp with purpose, instead of slowly inching up the ramp. Once the tires are firmly on the ramp you re golden.I ve towed in NY metro area traffic and down some pretty sketchy country roads ( I live on top of a 700 Hill with crazy twisty, narrow roads to get to civilization ) with no handling issues in any of those situations.The tow dolly is well built and beefy. However, it s light enough to pick up and haul out of the way by hand. It also stands up fairly stable but I always put a couple 2 x 4s under the contact points to stabilize It when it s stored pointing up.Overall, I am very happy with the quality and operation of our tow dolly.

  Deborah Hoffman
3 years ago
I have had the dolly about a year and have about 8,000 miles on it. I tow a 2015 Nissan Sentra behind a 2017 Jayco 26 X1 Class C Motorhome. At 65-70 MPG, I sometimes forget it is there. It tows straight and is not affected by wind. I have only lost about 1 MPG towing my car. I highly recommend it

  Mark Thunberg
8 months ago
This is the 4th dolly that we have owned and it is far superior to the other units. Very easy to assemble and the quality of the build is excellent. I would recommend this dolly to anyone who is looking to buy and wants a great product.

  Jose Jimenez
3 years ago
Very sturdy and well made. It was quite ample towing a Dodge Grand Caravan for many thousands of miles over the last 3 years. They were rather generous in dealing with my original purchase. They had some difficulty in explaining the rapid wear on the dolly tires, but I finally figured that one out. The front wheels of the toad must be allowed to turn or one gets much lateral wear on the dolly tires. They were not aware of this and I lost both tires within 5000 miles. After replacing the tires, the wear was vastly improved. Would buy again. Also watch out for the lifting handle on the dolly. If you are not paying attention you can drive it through a plastic bumper backing up.

  Mike Popovich
8 months ago
Ugh, a total FUBAR! I am still PO d by my debacle of picking up my dolly. First, the guy running the loading dock was useless and rude. I finally found a woman in the front office to help me. Then I found out that the tool list for assembly was totally wrong. So there I was, 30 miles from home with the wrong tools and no one to help. So I managed to get a few of the main bolts loosely installed, but the one thing that put me over the top was the long bolts for the attachment of the braces to the tongue. Either the bolts were too big or the bolt holes were too small, they were not going to fit at all. Great Quality Control! So I actually used a small piece of rope that I scavenged to lash the braces. I somehow managed to get home, exhausted and stressed out to the max. If I had to do it again, I d probably just go to a trailer lot and pick up an assembled dolly and just pull it home. Ugh, what a total FUBAR!Update: I have not been able to bleed the brakes due to a leak in the flared connection at the caliper that I can t get to stop. But it is a very good looking trailer in my driveway (just ignore the hydraulic fluid stains)!

  Mike Debs
3 years ago
Overall, I have been very happy with my Acme Tow Dolly. We purchased our tow dolly in 2016 and have about 30,000 miles on it. I really like the simple design and the fact that I can store it upright in my garage or underneath my motor home when we are using it. It is very easy to use. We have had issues with the tow dolly, we had to replace the LED lights and we have had to replace a fender. To be fair, the issue with the fender may have been caused by the fact that I did not have the tires balanced when I replaced them. Each time I have had an issue the owner of the company has been very helpful and has shipped me new parts free of cost and explained what I needed to do to complete the repair. In addition, he has make recommendations regarding how to avoid the issues in the future.

  Brian Bittner
a year ago
Car Tow Dolly is a great company with honest owners and a demonstrated commitment to stand behind their product. I did experience some trouble with my dolly; however, Mr. Brown worked to resolve the matter to my satisfaction. Although I no longer own the dolly (recently went another direction), I recommend the product. I found it simple to use, loved the hydraulic surge brakes, and you can t beat the ability to store it vertically.

  Jake Chocolatelab
3 years ago
Put a pile of miles on this dolly. South Texas, Northern Canada & East Coast to West Coast. Very well made, excellent quality & heavy materials. Put new tires on it the other day ready for a pile more miles. Great investment with zero issues even on the narrow roads.

  Matthew Rogers
3 years ago
One of the first (and best) investments I made for my RV lifestyle. It's about as easy as can be. I'm a huge fan and 5 stars all the way.

  adam hikel
3 years ago
Great Tow Dolly, we've used It to tow our 2012 Beetle behind the RV, and to haul or 73 Beetle from place to place behind our truck. It's easily adaptable to all our applications. Easy to use and light enough to maneuver around and put in storage. It takes up so little space.The adjustable straps are holding up very well and are adjustable to a wide range of tire sizes and width. The Dolly is light and easily maneuverable when empty. We opted for the Surge Brakes and they are terrific.We are very happy with our tow Dolly, set up took no time at all and maintenance is a snap.I have no worries this tow Dolly will be around a while.

  loyd alspaugh
2 years ago
Had a great experience picking up the dolly. The guys were very helpful getting me hooked up and going. Tows our Sorento very well. Had issue getting dolly off the ball the first time, second time it was easier. I did grease the ball up real good after the first time. Pulled into a bad parking lot and had to back out a good distance, brake lock out works good, make sure you have some good tape to hold it in place.