NAPA Auto Parts - Bellinger Parts Group Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Morales
5 months ago
Great staff, especially James..very helpful

  Devan Garapola
3 years ago
As a former employee AND friend, and someone who now works for the competition in the area I would suggest you realize who is and isnt going to grow your business. I hear it EVERYDAY from customers about how badly you guys need to do something else. I would suggest looking at who actually grows your business. I hear every single day about the lack of knowledge patricia has, as well as a very nasty attitude coming from her. Everyone wants to talk to Terrance, or kim, or this new guy Jason. I would suggest finding another job for patricia within the company that does not involve face to face interaction with customers or actual automotive knowledge...or atleast moving her to part time and giving this Jason guy full time...or actually valuing the people who actually know what they are talking about and be fair with them and make sure their time is worth it. I hate to say it but if you lose Terrance then you literally have nothing...I would regroup and find some people with knowledge and good customer service skills because I hear everyday that this is where you are lacking. I love my napa people and hope yall can figure it out. Also this isnt New York things are a bit slower around here and putting a 10 minute time limit to speak with customers on your employees is ridiculous. I will spend however long I need to with a customer to get their continued and loyal business, which is the ultimate goal right?

  willie faison
3 years ago
I visited the napa in my city twice in the last month,each visit I was greeted by a MASKLESS associate. The associate stated that regardless of covid, they refused to wear MASK! I will not shop there again,and neither will my family or friends,NO RESPECT!

  Jeanie Perrigan
8 months ago
Very helpful with good southern hospitality

  Timothy Killette
4 years ago
If you want to use your agriculture tax exempt number they will not take it with out setting up a account . All places that I have been to all over the state will make a copy of your card and have you sign the streamline form that takes all of 5 minutes and they didn't even have a Ford FL1A oil filter that is one of the most popular filters ever the clerk acted as though he wanted to be anywhere but there helping customers.

  Zac Collins
6 years ago
Great staff very helpful and can get you what you want when you need it. If not there good for a great laugh.

  Robbie Quinn
5 years ago
Great! Both in help and price on wipers. Very pleasant. Thanks

  Lj Crumpler
4 years ago
Counter people are always knowledgeable and helpful.

  Cassandra Moore
3 years ago
Wellspringdavisfoundation give Napa a big

  Toby Shearer
6 years ago
Great service reasonable parts

  Zebedee Jones
5 years ago
Extremely helpful staff!

  john b
3 years ago
Service at this place has gone to nothing

  Charles Collins
a year ago
You get the right part

  john matthis
6 years ago
The staff is great

  Bruce Perry
3 years ago
Very good.

  Natasha Johnson
5 years ago
Nice helpful people

  Ann Quinn
3 years ago
Good prices

  Rusty Foss
2 years ago
Great service