Elite Performance and Automotive, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cara Treadway
2 months ago
You actually had my forerunner for what was supposed to be a maximum of two days to fix the air conditioning. The compressor did not need to be replaced. It was replaced anyways. I mentioned multiple times that it was indeed the amplifier that needed to be replaced. You then ghosted me for a week held my car didn't answer the phone and that is why I called you 7 to 10 times. That is why my husband called you. That is why my mother called you. There was zero communication whatsoever. If the mechanics did not know how to change out the amplifier, you should've just simply communicated. Your husband did indeed curse at me. He was extremely unprofessional. I was polite and civil in order to come pick up my car that I had not had access to for an entire week because your incompetent mechanics didn't know what to do with it. Lucky for you, I have a masters degree in crisis communication and PR. Your ratings are terrible. Your services is terrible. If you would like a free brand analysis of how to turn this around for your business feel free to reach out I will be glad to help.

  Alex M
6 months ago
If I could leave no stars I would. They are the exact opposite of responsive. I left the first car to get a couple sensors fixed and was told the dash lights were still on because of a dealership problem and trusted it , took the wife s car to get fixed and was supposed to be picked up on a Tuesday and literally had to call at least a hundred times and they couldn t ever explain why or what was going on. By Friday we were extremely concerned and had wife call all day only to get cussed out and called outside her name. Made us pay 800 cash only to pick it up. And the little Boy sent his wife to meet us. She apologized and was very nice and ashamed. Neither vehicle was fixed wasted over 1,300 dollar s. (Do Not Take Your Car To This Place)

  Addison Church
3 months ago
Terrible communication I sent messages to the owner multiple times with no response It was 1300 for him to put on a supercharger kit when I brought it home immediately started having issues the radio had no longer worked but it was working when I had dropped it off I spoke with the shop and they told me it was like that when i dropped it off which is not true at all it also had a parasitic drain of the battery from where they had done electrical work to the car and did not do it right it ended up ruining my new battery DO NOT TAKE YOUR CAR HERE

  Amy Braun
3 months ago
We did not have a good experience and would recomnend going elsewhere. We paid over 1000 but our car was not fixed.

  Amanda Glover
2 months ago
Stay far away. Way to many things to mention

  Josh Kern
7 months ago
Elite Performance was great to work with and very responsive.