Ready to Ride - Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Kelly
4 weeks ago
I would not recommend this location for anything other than a street bike. I brought my bike in for a tune up/carb clean. Was originally quoted 2 weeks. Called at the 2 week mark and was told they did everything and are just waiting on spark plugs. I gave it a few days and called back to see what was going on, just to be told the owner took a week off to go race. I was told he is the only one who was qualified to work on my bike. After the 3rd week of me calling to get ahold of the owner they told me they just opened a new store and the owner has been busy and would call me with an update. Shocking enough I never did get that update. It took me after 5 weeks to call them and tell them I was done and wanted my bike back and to put it back together to pick up. When I got there the owner told me he just did the fluids that day, which was i was told was already done I will never recommend this location to anyone save yourself the head ache and just go down the road to Lejeune Motorsports or literally anywhere else. You will thank me later.

  Paul PaulsRepair Burette
a year ago
I was referred here over some other places and told they knew sport bikes the best in the area. I m not really used to being told just drop it off whenever. I went for a valve adjustment as I had checked my valves and clearly was out of spec I asked that they write down the specs they found so I could compare my findings. I was told two weeks which actually turned into a month but I really didn t mind that it was only when they started getting kinda pushy that I couldn t pick up my bike the day it was finished they only are open during normal 9-5 hours m-f. I felt the pricing was a bit deceiving as when I was called about what they wanted to do I was quoted $500-$720 and 720 was going to be the high end. This was at 11:30am at 3:45pm they called to tell me bike was ready cost was now $860 because it took them them 7 hours. I understand book time and all but I was charged for and extra hour on top of the high end of the book, however I love my bike and I want the best for it so no worries I d rather it cost more and be done right. Fast forward a few weeks I really haven t had time to look over the bike until tonight and I started noticing that wires had been moved around and not secured, or put back into the correct channels, throttle cable wasn t routed properly causing it to bind up in the handlebars, popped the seat to find wiring harness was just stuffed back in place, unsecured. Rectifier harness wasn t properly secured, and one of the sub faring bolts was just sitting in the frame unsecured. It may sound like small insignificant things, but ultimately it makes you question the things you can t see when on the surface you can tell someone rushed the bike back together. Overall bike seems fine just kinda annoying that it was so haphazardly pieced back together, going to tear down further this weekend to see what else I can find because honestly I m a bit skeptical now.Service: Engine repair

  Brian Freedman
a year ago
I have had these guys work on multiple sport bikes for me. Every time the work has been done on time and has been quality. The team is very friendly and always answers my frequent questions. I don t hesitate to recommend these guys or bring them any new work ever!Services: Tires, Steering & suspension repair, Engine repair, Brake service & repair, Oil changeServices: Tires, Steering & suspension repair, Engine repair, Brake service & repair, Oil change

  Luis Betancourt
9 months ago
The owner to this spot is a Marine Veteran and one hell of a mechanic. If you have serious work needing done this Man can do it, no matter what you ride (on two wheels). If you want a quick patch shop there are plenty of other shops in J-ville you can leave your wallet. Unfortunately good work is hard to find due to lack of real mechanics now a days. But if you have the time to wait for this Master mechanic he will get it done. My story which is entirely true, is that I have a 98 Harley that absolutely no one wanted to touch cause it needed serious hours of work, everyone was turning me away. I desperately gave this croch rocket shop(lol) a stop and the owner took one hard look at the bike and said he would take her; even though this is his race teams busy season. After a bit of a wait my ride is back on the road and running better then the day I bought her. If your still reading this post you must be in a similar position I was, get your bike to this shop and let this Man work his magic! He seriously knows bike

  Robert Pruitt
2 years ago
This place is AWESOME!!! Employees are so chill and down to earth and willing to help in anyway possible. You can tell they actually care about your bike and not just making money... They can help with the big things or the small things, they also do custom work. I cant recommend this place enough. I hope one day if they want they can get into a bigger shop and maybe do state inspections. Thanks for everything guys

  Daniel Johnson Jr
3 years ago
Got referred to them by my Master Guns and originally had them do a tune-up on my dual sport after it sat for ~2 years or so and throw some new tires on it. They were very professional and really thorough when it came to explaining everything they were doing to my bike and helped me pick out a 50/50 tire that suits my needs perfectly. And they also had no problem helping me a few months later when I shredded a fuel line and came in for a replacement-he just cut me a new one off the spool and sent me on my way. Quality service with a quick turnaround. Definitely would recommend to military personnel also because they won't take advantage of you since you're not from the area and don't know better.

  Allen
6 years ago
Took my Suzuki Boulevard to Ryan to get new front tire installed a couple of weeks ago. I was TOTALLY impressed with how accommodating and nice they were to me. They did a great job on my bike and the price to install etc was very reasonable. I will be a full time customer of this shop from now on,

  dlharp321 !
4 years ago
I highly reccomend! Knowledgeable staff, friendly. They know what they are doing and teach you a few things along the way as well. If your patient and understand that your not the only bike in there service line, doesnt mean you'll get it back the next day or same day you'll be fine. They work fast but the insure there work and that's hard to come by these days. But they gave me estimated times for parts arrival I dropped off my bike and they had it ready for me the next day. Setting up appointments or a schedule with them definitely recommended however they are willing to work with the customer if they can on time frames of service. They will work with you! but you have to be willing to work with them as well. And understand that your not there only customer. I highly recommend these guys put on some new skins for me and gave me a suspension set up and showed me a few other things that could be potential riding hazards, fixed those issues. Price is Fair If not very competitive in service pricing but I'll pick these guys to service just because of great customer satisfaction. Overall these guys work and they work with the customer. All they want is riders out on the rode riding safe and having fun.

  Samuel Bonita
a year ago
I was stuck during my rebuild and within a week they had my bike ready to go and were so helpful and nice. I definitely recommend them.

  Brandon Howsare
3 years ago
Called to see if they would be able to work on my Triumph motorcycle and was told I would receive a call back after they talked to their manager. 2 hours later had not received a call and I called them again and spoke to the same person. I was assured that their manager would call me in 10-15 minutes as he had just stepped outside. I never received a call back.No Bull Performance is much more professional and told me to bring my bike to them and they d get me taken care of.

  Coshey Pollock
4 years ago
I haven t gotten my services done just yet but I did go get a quote and speak about what I needed with one of the guys and first impressions are important. Loved how down to earth they are. Professional but also not shoppylike if that makes sense. Felt like some of my very skilled homeboys opened a shop and were doing the damn thing! I can t wait to take my bike in! When services are complete I will right another review. -Shey

  caleb hayes
3 years ago
I won t go anywhere else but here. It doesn t matter which guy you talk to. I dealt with three different people and they are all honest, helpful, and knowledgeable. They keep you updated and stay working hard to give everyone as quick of a turnaround as possible. It was a good experience, and I ll be back anytime I need work done on a bike. Thanks again.

  James Hinton
a year ago
I went here to get a valve stem but he seen my tire was for 05 so he sold me a good used tire that looks brand new very friendly will most definitely go back and send my friends thereService: TiresService: Tires

  james deano
6 years ago
I ordered a new front tire and front brake pads for my KLR from RTR. They mistaking ordered the rear pads. When I returned the wrong pads Ryan was most apologetic for the mistake. He stopped what he was doing drove to another shop in the area to get me the correct parts without charging for his time or the pads! This is what customer service looks like! 5 stars, yes!

  Andy Cathey
5 years ago
My experience at RTR was everything you want and need from a place like this. The customer service was awesome, and they are very knowledgeable in their field of work. I went in wanting to purchase the Dunlop Q3+'s and ended up purchasing the Dunlop Q4's for my 2005 Yamaha YZF-R1. I would recommend the Q4's to any aggressive rider out there, its an awesome tire if you like more control of your bike.. who wouldn't want that. Anyway I wanted to give a shout out to all the guys who helped me out, thanks again!!

  Matt Mahoney
4 years ago
Very professional service! Got me set up with new tubs and got them put in fast. Thank you for your awesome service look forward to haven y all do more stuff with my bike in the future!

  Robert King
7 years ago
Went there to get my Kawasaki ZX-6R clutch redone an new tires put on. Guy was awsome great customer service helped me get the bike out of my truck an everything. Great place very very reasonable prices. Will not take my bike anywhere but here. 2 thumbs wwaaayy up.

  Jamie Christensen
4 years ago
I have always trusted Ryne with anything that needs to be done to my bike. I have a cbr 600. Hands down the best mechanic in all of Onslow county. He is super friendly and will go above and beyond to make sure your bike is safe for you on the streets. I have spent several thousand dollars here and will be spending more in the future for sure!! Thank you to Ryne and the crew working there!

  Bret Halleran
2 years ago
Ryne was super helpful and knowledgeable. Even helped me get my bike loaded up in my van. Seemed really down to earth and friendly. Definitely recommend this shop!

  Yukon Biker
6 years ago
I am 60+ and have been riding since 12 years old. I have rode in 42 states and logged over 400,000 miles on Harleys'. RTR has worked on my dirt bike and grandsons crotch rocket multiple times. These guys are on top of the game and if your are looking for quality work at a reasonable price, this is the place to go. Clearly the best shop in Jacksonville.

  Shane Abdill
a year ago
My first time there was fine however the 2nd Very unprofessional i woundnt recommend make a appt for you to show up them be 15 mins late and then tell u they have something else to do so the whole appt and me driving out there is just whatever to them, thats cool ill go 2 mins down the st to lejune motors or literally anywhere else

  james shaffer
5 years ago
Great guys, took a little time to get my bike done, but had to wait on parts and they were super friendly about it, guys were upfront about everything and hooked it up as fast as possible, hands down the best shop any where close to here.

  Todd Lane
4 years ago
Always helped me out when I needed my bike worked on or just needed some advice. This place has some of the best mechanics and just some of the coolest staff around for the best prices!

  MR. Gibby (Monty)
3 years ago
Great shop. Rebuild my trans on my gsxr 1000. You have to be patient they get really busy. And they know what they are talking about

  TecTI
a year ago
Phenomenal shop. Taken both of my bikes here and will continue to do so

  Lisa Robinson
a year ago
When to see if they could install a MoTo horn on my Spyder and said they can't fix it in there shop.

  Johnny Jackson
2 years ago
Everyone was very professionalHe had it done when he said it would be done very reasonable prices.Services: Engine repair, Oil changeServices: Engine repair, Oil change

  Jesterz Court
9 months ago
Just saw you guys on YouTube, the united fails of America video segment.Lol

  Grimm Reaper
3 years ago
Great service. Definitely using them for all my service fixes

  Ryan Brown
5 years ago
Best shop in Jville, They care about their work and the customer which is hard to find in this area.