Parker Plus Appliance and Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sara Guzman
3 months ago
We have a Maytag Dryer and had Parker Plus Appliances come out. We called Mr Parker last minute and he was able to fit us in. He knew exactly what the diagnostic was and eliminated the potential problem by knowing what could have caused the issue. Checked everything and found a solution. Super friendly and very knowledgeable in his work. 100000% would recommend

  Kaitlyn Sholar
2 months ago
Bought a washer and dryer set back in November. The washer began giving us trouble the weekend after we bought it. After calling, someone came out to look at it and quickly stated that it was user error and there was nothing wrong with the washer. Washer continued to give us nothing but trouble before it ended up quitting completely. Ended up buying another washer somewhere else as I refused to do business with him again.

  Jacob Schaffer
10 months ago
Called these guys because I live on base and they were the only business in the local area that I was able to contact who not only had base access but also got back to me. My washer was showing a drainage error code. Called on a Friday afternoon and set up an appointment for the following Monday. The appointment got delayed but they made sure to sent me a message letting me know what time they would be able to stop by. Once they showed up, he explained the potential issues it could be as well as potential costs, and got right to business. Once he found the problem, he showed me what it was, explained how it could happen. After it was fixed and put back together, I paid for his service and he was on his way. He was very polite and informative throughout everything and if I have any issues, I will most likely go through this business again. Thank you!Service: Washer/dryer repair

  Terry Kraker
a year ago
I called Parker Plus Appliance Repair at 5:30 pm on Wednesday hoping to leave a message. I did leave a message and Aaron Parker called me. We set up an appointment for Friday. He asked me to text him the model # and for our address. He then called saying he was close by and could come by and fix our dryer. 2 hours later the jump was completed and our dryer was once again blowing hot air.Aaron is polite, courteous and extremely knowledgeable. His can-do attitude coupled with his phenomenal work ethics are noteworthy. The price was very fair especially when he worked into the early evening.If you re in need of an appliance repair then look no further, you've found the right company!Terry K.Service: Washer/dryer repair

  Anna S.
3 years ago
My dryer stopped working so I called Aaron today. He came the same day with another dryer In his truck in case I need a new one. We discussed everything over the phone before so communication was awesome. This man brought my old dryer in my garage from the second floor all by himself. So he did such an amazing job. Explained everything and gave me different options. I will definitely call him again for anything that needs to be prepared. 5 stars all the way.Service: Dryer repair

  Kristina DiCanio
2 years ago
We moved into a new house and a few days later our very expensive refrigerator started making a funny sound. I called the number, spoke to Aaron and he sent someone right out who diagnosed the issue and gave us the option to order the part ourselves which we did. He also did a quick fix which he said would hold for about a week. The part came and the technician came 20 minutes after I sent a text. Replaced the part, cleaned up the place and helped us put the food in the fridge. Best service EVER!!!!Service: Refrigerator/freezer repair

  Martin Summerville
2 years ago
Awesome service! Dryer heater stopped working. Aaron provided same day service and fit me into his schedule! He fixed the heating element and diagnosed a broken pulley that was causing loud noises. Fixed it all in less than an hour at a great price, saving me from having to use a laundry mat. Also offers 20% military discount! Highly recommend!Service: Washer/dryer repair

  Kris Meyers
7 months ago
Guy acts like he doesn't even run a business answers the phone and is immediately rude. Probably should get someone to take calls for you if you are incapable of basic human decency.

  Brandon Wom bo
2 years ago
My fridge was repaired about 11 months ago. 3 of the months, it was not in use as I moved out. About 2 months ago, the fridge stopped working. I couldn't remember who repaired it the first time, so I had another technician from a different company come out to fix it. Long story short, The extremely arrogant technician from Parker Plus used an old, used part to make the repair and it had to be replaced again. The part lasted roughly 6 months, and I was charged for a brand new part. Favorite quote from the technician: "Damn, it must be nice to get a guy whose good at his job and knows what he's doing to fix your stuff."Service: Refrigerator/freezer repair

  Becky Kochick
7 years ago
Great guy! We bought a washing machine for our daughter from Mr. Parker. So when our dryer stopped working he was the one we called. I was late for our appointment and he was very accommodating. Very knowledgable in his job and friendly. It's always nice to do business with someone that is friendly. I will definitely call again.

  Brionna Smith
2 years ago
ZERO STARS!!!!! Paid $100 for a service fee to even get them to come look at my fridge $25 for the part and another $140 for labor for a 5 minute fix that never ended up being fixed. So $265 later my fridge isn t fixed they come back out to take a look and it all of a sudden needs another part a part that could run me $300+ which they were not even certain would fix the fridge if I would have been told that in the first place I would have just bought a new fridge instead of wasting my money they then offered to buy the fridge off me for $100 if I did not want to try to keep fixing it and they would then just fix it themselves to resell. I ended up getting a new fridge. Got in contact with them to get the old fridge and they didn t even have the decency to respond after I gave $265 to not even do the job in which I paid them to do. Clearly don t care about there clients due to awful service or even seem to know what they are doing or my fridge would have been fixed after giving them $265 the first time around. SAVE YOUR TIME AND MONEY. Go somewhere else.Service: Refrigerator repair

  Kenisha Laurent
4 years ago
I have had 3 technicians come to my house in the past few weeks to repair different issues in my house. He is the ONLY technician who came to my house and did not take advantage of me financially. I am beyond grateful for the honesty and compassion that was shown to me during a tuff few weeks of dealing with household repairs. I highly recommend Parker Plus Appliance Repair.

  Alisan Reynolds
a year ago
Purchased a dryer and washer. About 6 months down the road the dryer ran into small issues. They came down and provided a new dryer and solved the problem quickly for us! Very professional and I HIGHLY RECOMMEND!!!Service: Washer/dryer repairService: Washer/dryer repair

  Kathy Blumling
3 years ago
Bought a washer n dryer from Aaron today, super down to earth business man. Answered all my questions about the different machines he had available. We live in Richlands area and he made sure he delivered too us today even tho he had a full schedule... I will definitely refer people too him...thanks for the great service.. the machines are working great!!!Sincerely,Nick and Kathy Blumling

  Teresa Diaz
3 years ago
I called and the person picked up with no introduction and acted as if I were a friend calling to make a regular phone call. I was unsure that I had the correct number and he proceeded to act as if I imposed on his day once he realized I was not of personal acquaintance and asked "what I wanted? "Well considering I do not know you, and you run a business, I was calling for your services." ( was what I was thinking) After stating my business he proceeded to gain information. He asked what kind of refrigerator i had and told me I could find the information at the front of the refrigerator. Considering his initial tone at the beginning of the call, I was a bit annoyed with the lack of professionalism and matched his tone and approach to the conversation and I told him, "this is for a rental property and i am not directly staring at the refrigerator to give you the information you are wanting. I asked if he would be busy in the next 5 minutes or if he could hold on a sec while i got that information from my tenants" He took it personal and asked, "why I was talking to him that way?" I did not know i was speaking to him in any way outside the tone and attitude he himself was presenting to me. Had I been a guy I am more than sure that there would not have been a problem but me being a woman gave him a complex in reflecting the same tone he presented to me. I did not feel to continue business and told him, "NO THANK YOU AND I DO NOT WISH TO DO SERVICE this way!" My only apology I have to offer is, sorry you cannot take what you dish, I did not deserve to be spoken to in your tone either!" Not a good start and I did not proceed with business with this company!

  RK Wilford
6 years ago
Highly recommended. Veteran owned and gives a 30% military discount! You read the right: 30%. I called on a Saturday morning and Mr Parker was in my kitchen fixing my fridge that same day. He diagnosed and fixed it in the same visit. I will call him again the next time I have any issues with my other appliances.

  Joshua
6 years ago
Fantastic Service! Called Aaron, and he was out to my house, on base, within 4 hours! He knew exactly what was wrong, fixed in 15 mins and saved me hundreds $$$. 90 days service warranty! IF you need an appliance fixed, call these guys first!

  Linda Cross
6 years ago
Last night at about 8:30pm I discovered that my refrigerator was in trouble! I called the well known company we had bought it from and was told the earliest they could come was June 6!! What???Then I called Parker Plus and my knight in shining armor arrived about 40 minutes later and diagnosed and fixed the problems.He waited several whiles later to make sure the temp was coming up. VERY reasonable $$. I know who to call. Thank you!

  Mike Impastato
5 years ago
I will tell you what, Aaron is a breath of fresh air. In a day where people forget about customer service Aaron excels at it.My refrigerator went out over the New Year's holiday and Aaron was the only repair service that responded. He returned my call, helped diagnosed the problem on the phone and came over on New years Eve to fix it. If it wasn't for a fact that my fridge was an odd ball it would have been fixed that day. But Aarin was truthful and let me know he could save me a few bucks if I waited a few days for him to order the right part off of the internet. Because I was already using my garage beer fridge I could afford to wait and had my house fridge fixed in five days for about half of the price instead of having him going to a local supplier for the part. Great man, great service, and if I need anything else in the future he will be the first I call.

  Justin Stone
2 years ago
Paid 100$ for them to come out, they came next day that was good, had me order a part that it could be it did not work, then told me it was somthing eles, or another thing and not to buy Chinese junk... that parts true. Had a professional come out and none of the things he said was wrong was wrong the professional guided me on my warranty and the company is paying for it. So no out of pocket expense. They just come out and guess until one of the parts stick. Wouldn t recommend. Good set of guys just poor quality work.Service: Refrigerator/freezer repair

  Joshua West
3 years ago
Went to see him about a stove he gave me a good deal on a good quality item, he delivered THE SAME DAY on a Friday and bought my other working stove at a reasonable price. Quick and to the point and no run around. 100% satisfied with the transactions.

  DoIt Live667
5 years ago
I have had a washer and dryer from Aaron for 2 years now and they work phenomenal. Took it with me when I moved and they are still charging hard. Very great work for a wonderful price. Thanks again Aaron!

  Lamyiah P
3 years ago
Me and my husband called Parker plus appliance repairs to come fix our refrigerator and our freezer , but they gave 6 different possibilities of what could be wrong , not even pertaining to the problems that we called for. and then after 30 mins of us asking him to fix it he kept saying he thinks it s 6 different things . After him looking at the back of the refrigerator he ripped of the cover instead of unscrewing the screws. And said that we didn t need a cover in the back anyways it was just in the way . We asked could he just fix the problem that we called him for. After asking firmly to fix what we called him to fix he began yelling at us and saying he was in the military and he takes pride in his work and talking about other stuff that didn t pertain to refrigerators . He kept stating that he didn t wanna fix it because it could go bad in a week or next month ,He kept trying to sell us a refrigerator that he already had. When we kept repeating that we wanted it to be fixed no matter what the problem was he begin stating he lives off of his reviews and he feels like we are gonna give him a bad review. My husband then asked him to leave and I walked them out and he gave me the middle finger. Worse experience ever

  Kayleen Parker
7 years ago
Very pleasant trustworthy guy. He was knowledgeable on every question I had. He went the extra mile to make sure I was taken care of. Great prices! Will definitely be calling for al of my appliance needs!

  William Johnson
7 years ago
Absolutely the best repair technicians I have ever met from the time he arrived to the time he left he was very professional he was able to solve the problem very quickly. I would highly recommend his service to anyone needing appliances repaired i will definitely have him repair all of my appliances when needed.Thanks againVery satisfied customer.

  Gary Smith
2 years ago
Aaron was very knowledgeable and upfront about the status of our Refrigerator and the cost of fixing it. I would recommend his company to ANYONE in need of appliance service/repair.Service: Refrigerator/freezer repairService: Refrigerator/freezer repair

  Rachel Carter
8 months ago
Absolutely love this place! Great owner, great appliances - easy to buy and amazing delivery prices!

  Joshua Jobe
4 years ago
My washer machine was broken. I called and he came out same day I called and fixed it quick. Runs great now with no issues!

  Rhonda Meeks
3 years ago
great service and promptly came same day to service my washer. Very knowledgeable.I highly recommend Mr Parker. Very reasonable fees

  Lynn Cole
11 months ago
Very friendly and honest! Great response time. Fixed our refrigerator.Service: Refrigerator repairService: Refrigerator repair