Gerber Collision & Glass

4.8 (247)

  2224 N Marine Blvd, Jacksonville, NC 28546
  (910) 938-7620
  gerbercollision.com
  Claimed

Auto body shop Auto dent removal service Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lava Doc
2 months ago
The customer service was incredible. They got us in quickly and were able to get our car repaired in an expedited manner. They kept us posted on repair statuses throughout the process. I would certainly utilize them again for any future repairs.

  Maxine Allison
2 months ago
Josh keep me informed price parts all the time. Treated me better than some companies that act like women short senior knows nothing. I was treated with respect professional my car completedin a satisfying time looks fabulous . Already made an appointment to get more work done. He went beyond the call making sure all programming was reset including my remote garage door opener. My car was cleaned inside an out including the trunk.

  Alan Zell
a month ago
Outstanding both workmanship and customer Service! Surly recommend having your vehicle repaired at Gerber Collision & Glass! And Wow! After cleanup and delivery back to me? Vehicle looked brand new.

  Yana Frantz
2 months ago
From Drop off to pick up I was extremely satisfied with the service I received, and also from the professionalism of this company. My antique car was repaired perfectly, and returned, clean and shiny. I give them my highest recommendation.

  catherine arellano
4 months ago
Definitely recommend this place. I hit a deer and had extensive damage to the front of my car. Joel was very professional and attentive with any questions or updates on my vehicle. I was very impressed with the repairs as my car looked like new when I got it back. Everyone I encountered at Gerber Collision was super nice and helpful.

  Janet Woody
a week ago
Gerber collision & Glass does an outstanding job on your vehicle. I would definitely recommend them for any auto repairs.

  R4M0N3 Auto
a year ago
Zach was great with updates twice per week! The overall customer service exceeded my expectations. The closest BMW certified collision center is roughly 3 hours from my location so after seeing the reviews here on gerber I settled on it and they did not disappoint! Parts were by far the headache due to supply chain but I got my car in time for Marine Corps Ball and Christmas!Services: Painting, Body & Trim

  Scott Mandel
a month ago
Excellent customer service and repairs. They will walk you through everything and keep you updated consistently. Randall is a complete professional and master when it comes to repairs.

  Jamie York
2 months ago
I highly recommend Gerber Collision! I have never had a better experience with a company! LaShonda was helpful, kind and educated the whole time my car was in there possession!

  Xavier Ugalde
2 years ago
I was skeptical at first, but after seeing the results, there s no doubt in my mind that Gerber Collision & Glass is the best there is. Not only did I receive my car ahead of schedule, but they left it looking better than new. Further, every week I d receive a call or a text updating me on my car s status. Their work ethic and customer service is truly unmatched. I would give them 10 stars if I could.Services: Tires, Painting, Body & Trim

  Lisa Daniels
5 months ago
Gerber Collision & Glass did an excellent job on repairing my Nissan Rogue. They were able to remove the dent on the back driver side, repair the bumper and apply a fresh coat of paint on the finished product. These repairs were completed five working days ahead of schedule. Thank you Ms. LaShonda for your professionalism and attention to details !!! Great Job !!!Services: Painting, Body & Trim

  Alexis Capps
4 months ago
Good trustworthy people and do great job with body works I recommend this place 100%. But especially Ms Lashonda she is the sweetest person at that place best customer service and respectful lady that place has a good one for sure !!! Give her a good raise because she deserves it.

  Pam Taylor
a month ago
I was completely amazed and happy with my experience at Gerber Collision. From the coordinator to the superior service manager, the complete experience was expert and professional.

  Kim Swensen
6 months ago
The repair quality of Gerber Collision & Glass is superb! They had assured me my car would be back to pre-accident condition, and it is. I am so happy about that, especially since my car is less than 2 years old. It was hit, while parked, by a delivery truck, but Gerber Collision & Glass fixed it good as new! They were professional, courteous, & friendly & they kept me informed of the progress being made. My car was done when they said it would be & it was cleaner when I picked it up than it was when I dropped it off to them! I am grateful my local Honda dealership recommended Gerber Collision & Glass & I, too, highly recommend them!Services: Painting, Body & Trim

  Paige Pike
a month ago
Joel and the entire team is absolutely phenomenal! Once I found out my car was a total loss they gave me all the support and answered all my questions! Thank you again Gerber

  Dylan Schaefer
2 years ago
I took my 2010 C6 Z06 here for some repairs after someone hit my front bumper and fender. Michelle, Zach, and Dwayne were extremely helpful during the repair process. The car came back earlier than the estimated completion date and looks absolutely amazing! You cannot tell that anything ever happened to the car. The paint matches the car flawlessly. Would highly recommend taking any car that needs repairs here. The whole staff here really seems to have their stuff together and they provided updates consistently throughout the whole repair process and they were able to work with me, so I could pick up my car outside of normal hours. Although I hope to never have to have my car repaired again due to an accident, I would definitely bring it back to here!-DylanServices: Painting, Body & Trim

  Catherine Spence
5 months ago
Words can t describe the gratitude I owe to Zach and Kayla I m very well pleased

  yoto jojo
3 months ago
Terrible service,we took the car to get it fix after we got rear ended, we only not got it fix it right but we end up, keep vising them to get it fix again. In our second visit our car not only did not got fix it but end up scratched it and wtih one of the lights broken. This happened inside their shop. I don't recommend this place, i would be mindful in what they do i were you.

  Mellissa Johnson
6 months ago
They were very professional and very nice. I was kept updated twice a week by LaShonda. Everyone was very friendly and always happy. My car looks brand new and drives better than it did when I first got my car. I highly recommend using there services for your vehicle.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim

  Treanina Stephens
2 years ago
I was have a bad experience with another shop smh and Gerber collision and glass saved me!!!! There staff is friendly polite and helpful. They took my car from other shop and work fast and efficient. The other shop took 3 almost 4 months to work on my car and got nothing done but Gerber finished everything with in a month I was very pleased. During my waiting they stayed in touch with me with either phone call or text. The communication was great. I recently experienced a noise on the side they fix they told me to come in asap. I did and they had me in and out with in 30 mins. I really appreciate not getting a run around. I highly recommend there service to everyone. Thank you Gerber collision and glass.

  Tara Grassi
11 months ago
Customer service is amazing all around. They keep you updated and they make sure the job is done right. They give you paperwork to take with you in the work they did. They handle the rental nicely for you. Seating area is lovely. All they need is golf carts for the staff to use to transport between buildings. I highly recommend gerber for your needs. Gerber has made my car look new again.Services: Painting, Body & Trim

  Jj Crump
4 weeks ago
Joel and Kayla gave me amazing customer service , updates on the vehicle, and easy to work with!

  Nathanael Jones
a month ago
I would highly recommend Gerber Collision to anyone looking for a professional and very knowledgeable staff to take care of their car that had been in an accident

  Michael Jones
a month ago
Amazing work! Unfortunately had to see them twice in a 3 months but they did amazing work both times!

  Brandi Milton
4 months ago
They did an awesome job on my car and they are very nice. Ms Lashonda and kayla are awesome, they explained everything very well. Great Job !!!!!!!

  Abbie X
11 months ago
Gerber did a great job at making a stressful situation. I m getting my car fixed into a very seamless and quick process. I couldn t be more thankful. My car was done before they said it would be and they kept me updated the entire time. This is the second time I have used them and I have used another business in town and I will always come back to Gerber because they excel compared to the others in town and do a wonderful job.Services: Painting, Auto glass repair

  Michelle Bailey
11 months ago
Our car was backed into, crumpling the rear passenger door. Gerber worked well with insurance, fixed the car quickly, and did an excellent job. They were great at communicating with us the entire time. Highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jessica Osborne
7 months ago
I am beyond happy with my experience. The biweekly updates made the process easy, and I never had to wonder what was happening with my car. They finished days earlier than expected, and my car looks brand new.Services: Painting, Auto glass repair, Body & TrimServices: Painting, Auto glass repair, Body & Trim

  Ryan Calisti
10 months ago
Ended up getting my car hit Gerber helped me out with getting my car fixed on time while updating me throughout the process with no hiccups. The team was very friendly and broke down any questions that I had. Lastly when I got my vehicle back I had no further issues. Highly recommended.Service: Body & TrimService: Body & Trim

  Devon Leger
a year ago
We were involved in an accident that required over $27,000 in repairs. Gerber Collision kept us informed throughout the entire process. They were always willing to answer our questions and they did a fantastic job repairing our truck. They made the process as smooth as it could be.Service: Body & TrimService: Body & Trim

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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