CARZ- Complete Auto Repair Zone

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lynn Smith
a month ago
My dad has been coming here for years and years to get his vehicles worked on. He trusts them completely. I've been coming with my dad the past few years and can't say enough of the outstanding service they provide. Highly recommend!

  Mary Marr
2 months ago
Everyone at CARZ are very nice, professional and honest. Their prices are fair and the service is excellent! I won't bring my vehicle anywhere else. When I was looking for a used car they helped me out by throughly examining each car I brought them for safety for free and were completely honest about whatever was wrong with it or if it was a good deal or not.

  Fonda Vietor
2 months ago
I went there and had a new sensor put in which was needed. A woman called me while my car was still in shop. She said I needed all 4 rotors replaced and a new transmission. She said for a used rebuilt transmission it was going to cost me $7,000. They needed $4,000 put down. I paid for the sensor and left. Went to a different mechanic and he told me there was NOTHING WRONG with the transmission. I needed 2 rotors replaced not 4. I would never ever recommend this place. They are not honest so if there is a reply from them just know that.

  Dylan Schacht
3 weeks ago
Called last week to schedule a vehicle inspection. Was told on the phone "we don't schedule vehicle inspections you just have to show up". Showed up early Monday morning for an inspection and am told "we don't do vehicle inspections without an appointment". Don't appreciate the misinformation, will never do business here.

  Bethany Bagwell
a year ago
BEWARE performance cars! Took my modified Subaru there to get an alignment. When I picked it up the check engine light was on and a code for Boost Limit Exceeded was triggered. The tech that aligned it obviously decided to disrespect my car and drive it way too hard. They did nothing to make it right but say sorry. No compensation whatsoever. So incredibly unprofessional. I will make sure everyone I know never gives this place a penny. Beyond upset.

  Kregar
a year ago
Very professional and helpful. My car was a lot more than they bargained for to begin with, seized bolts on 3 of my calipers. Took the time to make sure the new threads were just right to save me money. Very grateful for their hard work during a hectic holiday season!Service: BrakesService: Brakes

  Chris Currier
a week ago
Premium car care, at a premium price. I have confidence with their skilled mechanics.

  Kevin Reichenbach
6 months ago
Excellent mechanics, very courteous and friendly. Highly recommend them for all things cars. Wish they worked on windshields, too. I would have given them that business, too.

  Breyer Owen
2 years ago
They kept trying to up sell me services that I did not need and said I needed new lugs for my wheels because they were swelled, or damaged. However when I went to pick up my car and check them myself, my lugs were not swollen and they damaged the top of the lugs from I m guessing using power tools and did not say anything to me about it. Will not be returning to this place.Services: General repairs & maintenance, Oil change

  Dan C
2 months ago
They did a great job getting my car fixed and back to me.

  sherry reid
3 months ago
Easy to get an appointment. Did the work in the time promised. Competitive pricing.

  William Wilson
7 months ago
If i could give less of a star I would. Very unhappy with the engine replacement job they did,1 1/2 months after the motor replacement the wiring caught on fire due to improper use of painters tape left on part of wiring harness. I would recommend going somewhere else for any service work.

  Debra Gaddy
a year ago
CARZ is my go to for my car needs. I have taken it there for basic oil change and service. Last week I had to go in - without an appointment - and they worked me in and took care of the problem. I highly recommend them!

  Mark O'Donnell
3 years ago
Andrew the service manager and Damon the owner, looked at and drove my wife's Saturn Vue Hybrid on and off for a week + after the small SUV had lost all power. After jump-start they kept eye on Battery level and alternator and the car didn't go dead as it had done for us...what I truly appreciate is they didn't just try to say it was the alternator and charge me.They had quite a few trips with vehicle and at least for the moment it seems to be fine.They didn't charge us anything for their which was very fair and appreciated!The honesty and integrity to me spoke very loudly to what this organization represents and why other people had suggested I use them in the first place.Thanks!Mark and Kim

  Joy B
3 years ago
If I could give this business 10 stars, I would! Our daughter attends college in Asheville, which is about 2 hours from us. Her car left her stranded with a check engine light on and unable to drive it. She attends classes full time and works about an hour away. Needless to say we were in a tough spot on getting her car diagnosed and repaired quickly, with the hopes of not being taken advantage of, since we are not local and at their mercy. I dealt with Andrew and Matt on getting AAA to tow her car there and CARZ to diagnose/repair. While the repair was not a major engine repair, luckily, it was something they had to work in and juggle between existing appointments to help us get it back to her as quickly as possible. After fixing the original issue, I asked if they would be able to work in an oil change while it was there. They were beyond awesome in doing this as well. Thankfully, because in the process they found one of her front tires had an "egg bubble" on the inside sidewall that we were completely unaware of. They sent pictures and went above and beyond to get us tires delivered the same day and put on. She had one day off and they managed to get everything taken care of so she would have her car to use the next day and were not only professional, but definitely displayed exceptional customer service. I can rest assured now that we have found a honest, fair, and professional repair shop we can use in the future for her car. That piece of mind, for a mother two hours away from her college-age daughter, is priceless. Thank you Andrew and Matt! You guys are awesome!Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Rachel Stertzbach
a year ago
The staff was kind and friendly. My car was serviced, and there was quick turn around. 10/10 would recommend

  Janice Taylor
3 years ago
This is ultimately the best place to take your vehicle if you have any questions or repairs. Very professional, friendly, honest and punctual service. They had helped our son who was here on vacation and broke down at the last minute get repaired and on his way home. We recommend them over anyone else in the area that we have been to.

  justin gary
a year ago
Great work at fair prices. They were honest and up front about the work I needed. Never tried to add unnecessary work like a lot of shops do. Will definitely let them do more work as it's needed.

  Donna Brickey
4 years ago
This is not the same place anymore. We have brought our vehicles here for 5 years and always had great service except the last two times. One of the owners have left and their CR manager Trevor has left. Came in today to get an oil change and a guy tried to sale me a service that cost $85 and said I needed it because I had not been using synthetic oil which I had been paying for synthetic oils changes there every 4000 miles with them.

  austin johnson
8 months ago
I got my trucks transmission leak fixed there and drove it home and parked it, never drove it and a couple months later I go outside and its pouring from their fix and they say it will cost me if it's not their fault, I just need them to inspect their work and they tell me they need paid if it turns out is something else but I still pay them $110 diagnostic either way, freaking robbery, if I work at your house I cant charge you to look at my previous that may be broken, BAD business and just rude

  Brian Hibbs
3 years ago
While heading home from camping our popup trailer tire went flat. Fortunately it happened near C.A.R. The valve stem was bad but despite the tires being fairly worn the folks at C.A.R. didn't try to sell us what we didn't need. They replaced the valve stem and treated us like we had just bought a new set of tires. Great, HONEST, downright nice folks.

  Myron Pstrak
2 years ago
These folks are awesome. Quality work at reasonable prices. They explain your issues and are quick to explain your options. I trust them completely with our cars.

  Bryant Sheaffer
6 years ago
My parents recommended CARZ after my wife and I moved down here 2 years ago and I'm so glad they did. I would say they are middle of the road pricing with WAY above average service. They remembered my name after only a few visits which I found very impressive. I feel like I can always trust them and when it's possible they present different options depending on what my wallet can handle at that time. Trevor is a great front of house guy who can handle your concerns but he also knows enough about cars to clearly explain procedures and options. Thanks CARZ!

  Rob Lefebvre
5 years ago
I recently had my 20+ year old Mercedes break down when my daughter was visiting friends in NC. I got a recommendation from a local, and had my car towed in. They did the work quickly and efficiently at a fair price, while keeping me informed of the progress. Great job all around

  Jessica Butler
6 years ago
Chris and Trevor took super good care of my XTerra and I, making sure that all my problems were fixed, last minute, before I had to get to work later in the day. Dog friendly, and super nice, quality, honest service at reasonable prices. Will be going back for any future issues. Thanks, y'all!

  I Am HamMuffins
3 years ago
This mechanic shop will lie directly to your face. They will say that the car will be getting specific jobs done to it for them to only do the basic and up charge you 600%. Will not, would not, could not trust them or recommend them to anyone I know. Absolutely disgusted with their performance and lack of honor.

  Debbi Prince
3 years ago
This shop was able to find and repair a noise issue I had ongoing for several years. They did what they said they were going to do for the price they said they would do it. In addition, their mechanics came to my home on a dark rainy night and assisted me when I was stranded. They are reasonable and trustworthy and now my go-to place for all things automotive.Service: General repairs & maintenance

  James Campbell
7 years ago
My wife and I have been going to CARZ since they opened shop. The personnel are genuinely good folks who truly care about people. They perform top-notch work at prices that are more than reasonable and they consistently go above and beyond to help people. Trustworthy, dependable, and genuine. It is usually packed because they are great, but it is worth the wait if you care about the results.CARZ makes it easier to support local businesses than any other business that I have ever encountered. I've been there probably 10 times for major service, many times for minor services, and have always been impressed, never disappointed.

  guvnc1
7 years ago
Todd and his crew do an outstanding job. I have taken several Subarus to his shop for 7 years. Todd is extremely honest and will only do work that is absolutely necessary at a very fair price. His shop is expanded a lot even during the recession because of the demand for his outstanding services. Thank you Todd for being there when we need you.

  Harley Metcalf
6 years ago
Always shows courtesy and pride in their work with me owning a business they always try to get me in and out as fast as they can. The owner Todd always explains what's the service will involve and always makes a courtesy call to you to let you know what needs to be done before anything is done to your vehicle no parts will be added unless they are needed. Great place to have service and repair done on your vehicle.I will give a extra Star for fixing my diesel dumptruck 7.3 IDI that other places could not figure out .The service techs are very experienced in both gas and diesel and they fixed my truck in a very timely manner and have fixed many of mine