Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Janet Hazlerig
a week ago
Wayne and Shannon at O W Mackey's are both great to work with. I had a wreck in Hickory and my car was towed to them. They kept me informed of everything and each time I called they answered all of my questions. Shannon even called to let me know that my friend had picked up all the stuff that was in my car after it was totaled. You couldn't ask for any better people to work with.
Jeffrey Deckelnick
4 months ago
Do not trust this man. I had the misfortune of doing business with this company. It took a month just to get my car in and then a month and a half for the bodywork. Rather than take the front end apart and order all the pieces. He did it bit by bit and kept having to send adjustments to my insurance company. I m pretty sure he bled my insurance company out of all the money he could get. My car is not fixed and he has no plans on finishing the job. The check engine light is stuck on. It s a problem with the headlight. The entire time he had my car he did not initiate conversation once; I was the one that had to call him every time for updates. All around horrible experience, I don t know how a body shop that uses aftermarket pieces is more expensive than one that uses factory.
Donna Perkins
2 weeks ago
OW Mackey shop is always great to work with. They keep us informed, work with us and the insurance company and do great work. Highly recommend!
Glenda Lail
2 months ago
They fix & repaired my 2012 lexus rx350 they went above & beyond painted whole car too turned out really good will be doing business in the future for sure the owner nice too & they give fair prices
Edmund Deckelnick
4 months ago
Very bad experience. Excessive delays. Took 2 months to have car repaired and it was returned with an electrical problem. They recommended yitalling
Joseph Smith
4 months ago
He will suck all the money he can out of your insurance company until they refuse to pay anymore. Never finished the job
Matt P
a month ago
Awesome work. Quality people. Best in the business!
Fred R McKinney
a month ago
I am pleased with their high quality work and attention to details.
Alan Racine
3 months ago
Great body shop.Would highly recommend
Wakefield
2 years ago
This body shop is really good at what they do, I got got in the front and smashed my whole ride side of my car, they did a phenomenal job on repair my car, the paint match is spot on and there are no panel gaps. You would never now it was even hit it was done so well. I d say they did it in a decent amount of time. But it s worth it in the end 10/10 workServices: Painting, Body & Trim
Jeffrey Deckelnick
4 months ago
Never finished the job. Check engine light still on. Refuses to take responsibility
Stacey Dellinger
a year ago
We took our car up there for a simple scratch. They had to repaint the whole hatch and it was a terrible job. Looks worse now then before we took it. Do not recommend this body shop for anything.Service: PaintingService: Painting
Rebecca Raymond
9 months ago
Great work, have used them twice now and never a complaint. Highly recommend.Services: Painting, Body & TrimServices: Painting, Body & Trim
Elaine Carter
11 months ago
They were Awesome!! They did a Great job repairing my car. From: Elaine CarterServices: Painting, Body & TrimServices: Painting, Body & Trim
Heather
5 years ago
We have taken two cars to OW Mackey and have not been disappointed yet. The work they did on my husband's '08 Jeep Wrangler was great and they repaired my '18 Jeep Grand Cherokee from a mishap with a deer back to new condition. Both vehicles looked amazing. I was very impressed. Thanks a bunch OW Mackey!
Norma Thomas
a year ago
They are great and honest, thus is the only place I take my vehicles to now, I had 2 cars there back to back and both was done great and professional
Gail Greene
2 years ago
I had a fender bender so to speak! They were very prompt and professional during all dealings with them. I'm very pleased with all areas of this company.Service: Body & TrimService: Body & Trim
Douglas Helms
8 months ago
Very responsive to the customer. Much better than any other shop in town.
Alvin Moore
2 years ago
Excellent service in every detail, and much better price (about half) compared to another local body shop. The only way I could like it more is if I were twins!Services: Painting, Body & TrimServices: Painting, Body & Trim
Anne Story
4 years ago
I recommend O W Mackey Body Shop. The staff is professional, courteous, and performed the repairs and the turnaround time as quoted.I am very pleased with the repairs they performed. Thank you.
Pipier Lynn
4 years ago
Excellent service and work! Reasonable price for the work they do. My car looks brand new again!
Mike Bowman
6 years ago
If you want the very best in body repair you have to go here. Wayne has such a good eye for detail and his quality is excellent.
David Urcinola
3 years ago
Awesome work. Best in Hickory. Wayne takes pride on his work and keeping you informed.Service: Body & TrimService: Body & Trim
Marcie Corah
3 years ago
My car is not an insurance job so they have not treated me as a priority. They have had my car for over a year and I provided a majority of the parts for.the repairs
Kathy Starnes
10 months ago
Did a great job in a short amount of time.Services: Painting, Body & TrimServices: Painting, Body & Trim
Robert RD1
a year ago
Fair prices, reasonable turnaround time, good quality work.
Sandy Campbell
6 months ago
Did a great job.
Grimm IDGN
a year ago
If you need body work done, they are the best....
VICKI VERNON
3 years ago
Great job , Wayne was super nice and easy to work with.
Kent Elliott
2 years ago
Honest, friendly, family run business that does great work!