O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Family Sabourin
2 months ago
I went in to get a set of new windshield wipers. The guys were super helpful in explaining different types, and even installed the blades. I was in and out in 5 minutes. Highly recommend.

  John Peralta
2 months ago
Very helpful. Excellent customer service.

  Luis Gomez
11 months ago
Went in there yesterday about 5 minutes to close knowing what we needed to buy and where it was, made it very quick since we knew they were closing in a few. Employee stared us down from entry to exit and told us to hurry.

  Katie Mayfell
a year ago
I was helped today by David, he went above and beyond with helping me and answering all of my questions! He even went out to my car and took a look at it to be able to best reccomend what I needed! I also called customer service to give them a compliment on his behalf, he made my day! Thank you a million times David! O'Reilly's, you've got an absolute gem of an employee, he deserves a raise!

  Nancy Cochran
2 months ago
Great staff, very helpful.

  Angela Moll
4 years ago
Helped me with checking my battery got it paid for and installed in only a couple of minutes. Less stress on me lol

  Audra Claypoole
a year ago
Came in tonight because both of my regular head lights went out on me thought maybe a fuse but it wasn t just the bulbs went bad just my luck both of them a month apart , I worked with William A and Brady S to get a good quality priced bulb for both sides and these young men came out in the freezing cold and walked my fianc� and taught him and helped us change the bulbs no questions asked the way the bulbs need changed is in a uncomfortable place and kinda difficult to get to but both of the employees jumped right in to save me a ticket for no lights and help with the safety of me driving and was very educational and even schooled me and my fianc� if we needed to change them ourselves in future these guys need a good meal on o reilly corporate tab and a extra day of PTO OR a raise these 2 employees went above and beyond tonight and I want the recognize and valued by this company immediately you don t find many places with excellent customer service these days but these 2 guys definitely deserve something for them exceeding my expectations with headlight changing !!! O Reilly take care of these guys !!! Thanks William and Brady!!! You guys did a fantastic job tonight and corporate needs to recognize you and do something very nice for you guys!!!

  Hawk
a year ago
Polite, friendly, and knowledgeable staff are the norm at most O'reilly stores but these guys have gone above and beyond when i got my first muscle car (a 1997 firebird) i had bad ignition wires i tried replacing it myself and screwed it up went back to because my car was missing badly not only did thy get me new ignition cables but them came out and helped me cut them to size and put them on correctly so they firing order was right customer for life thanks joe

  Rose Detweiler
a year ago
The manager was very helpful. We needed a new battery for our Jeep and oil and fiter for our rider mower. He needed to order the filter and we gotten it later that afternoon

  Run hkw� h Duane Brayboy
4 years ago
I am more loyal to the employees who I interact with than a particular business brand. The employees I have done business with at this O'Reilly's for a while are great people. Mickey and Damon are always friendly, courteous and helpful. I hope they and more like them will be there for years to come.

  Renita Denny
a year ago
They we're helpful and polite. Store is clean and organized. Wonderful service.

  Kristofer Warren
2 years ago
Well they got good customer service. The reason i only give them 4 stars is there tool rental. When they refund my money for the tool .I thought that it would instantly go back on my debit card.Now i only has the tool couple hours it wouldnt line up with my lugs.Anyway i didnt get my refund for several days.It was not O'Reilly fault it was my bank. At first they tried to say that depends on o'Reilly but its ur bank .

  Charlie McClelland
7 years ago
Just stopped by because it was convenient, bad mistake waste of time. I've been to this place three times since it opened each time saying never again. I stood at the counter needing help, one guy looked at me with a frown and kept going to a customer at the check out. The other clerk? kept talking to same customer and never looked at me right in front of him. I walked out and heading to their competition down the road. Why I this place still open?

  Tony Wallace
a year ago
Just love my experience with O'Reilly's they are very professional and help me very fast would recommend to anyone to go there for good service and very professional

  Jerry Hill
3 years ago
Ask staff for Heather gas additive. Mgr stated they did not carry it. As I placed it on counter both mfr. And girl playing at counter acted offended that I pointed out the product. These are the kids that want $15 an hour. Wow. Will never shop there again.

  Tina Schiltz
5 years ago
OReillys of Hickory has definitely lost a customer today. I attempted to return a product and the manager on duty (Jeff) spoke to me in a way that was demeaning and demoralizing. When I brought it to his attention, he slowed his speech down as if he was talking to a toddler. How hard is it to return a product? This was definitely a first for me. Honestly it was the first time I have ever felt uncomfortable in an auto parts store. I am someone who grew up with a dad that taught me how to care for my vehicles. I am incredibly disappointed!

  Brad Sherrill
3 years ago
These guys are great to deal with and always ready to help me when I'm in a hurry - which is all the time

  samana delashmit
3 years ago
Everyone that I've encountered are knowledgeable and always seem to go above and beyond to help us and answer any questions

  Shannon Pruitt
a year ago
Prides are double what they should be go to Walmart and get what you need

  Andrea Zamora
2 years ago
Lazy people. Didn t want to help change a battery after we had to have road side drop the car here for a new battery. I come from Springfield where they would never act this way.

  thomas harless
6 months ago
Almost Always have what i need

  Imma Starr757
3 years ago
Cool dudes who work in the store positive attitudes make the customers want to return

  Michael Smith
4 years ago
Very good people cody well help you out with everything you need

  Kenneth H
6 years ago
Helpful and friendly, if they don't have the part they'll find where they can get it for you.

  Cody Thacker
3 years ago
Good quality parts it's cheap sometimes I like advance the best it's just best to call around

  Wendi Burton
4 years ago
If you go in here, you better KNOW what you're after. Very friendly associates, but not very knowledgeable....

  Steven Lail
4 years ago
Well stocked and helpful staff. Be careful pulling out in heavy traffic.

  Shane Hedrick
6 years ago
This store was kind of generic. It had everything that you would expect, but not too much knowledge.

  Billie Riley
4 years ago
These guys are awesome.. They really know how to help a gal out.

  Jo Eppenstein
2 years ago
They helped and were very knowledgeable.