Mr. Tire Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alan Bumgarner
3 months ago
Stopped by there due to a leaking tire. They diagnosed the problem as a leaking valve stem. They replaced the stem and didn t charge anything for it. The guys in the office were very nice and very professional. I highly recommend this location! This is my new favorite tire store!

  NCYAK ANGLER
a month ago
What a wonderful experience! Saturday evening late with a punctured tire. Clay and Eli stayed past closing to make sure I was safe!! Unbelievable customer service!! Highly recommend!!! Only place I will buy tires from!!

  Andr�s Felipe Mu�oz
3 months ago
They changed the tires on my car quickly and safely. I found the attention friendly and warm. I will definitely continue visiting them for other maintenance issues. Excellent. Very professional

  aaliyah t
3 weeks ago
Eric was very helpful with getting my car fixed and back on the road. Went above and beyond! Great work will be a repeat customer for sure!

  Jeremiah F.
5 months ago
Not a helpful place, especially if you have any problems with a moped tire, they refuse to do anything with it...

  Dalton Powell
11 months ago
I cannot speak highly enough of my experiences with Mr. Tire! The first time I went, they replaced my brake pads, rotors, and brake fluid with great efficiency and care. Their team was incredibly knowledgeable and professional, and I was impressed with the attention to detail that they gave to my car.On my second visit, I had an issue with Strickland Brothers. Mr. Tire not only helped me to solve the problem, but they also went above and beyond to ensure that I was completely satisfied with the service I received. They took the time to explain everything to me in detail and provided excellent customer service throughout the entire process.What I appreciated the most about Mr. Tire was their commitment to going the extra mile for their customers. They genuinely care about their customers and their cars, and it shows in everything they do. The waiting area was clean and comfortable, and the complimentary refreshments were a nice touch.Overall, I would highly recommend Mr. Tire to anyone in need of car maintenance or repair. Their expertise, professionalism, and dedication to customer service make them a standout in the industry. Thank you, Mr. Tire, for two amazing experiences!

  Donna Davis
6 months ago
I went there to have my rotors and my brakes changed and Josh. He is very rude, very hateful. I had my rotors replaced in my breaks on 723 of this year. They done a sorry job and I'll called. I cut my car back up there. And they told me that there is not nothing wrong with my car. And I need to drive my car more.But new rotors and new brakes do not make noises like squealing. And slide in.And I took it somewhere else to have to work done. Do you research frist

  adam smith
4 months ago
Had a issue once manager came Inthey gave me a complete refund well sending a check for it they tried there best been doing buisness there for 25 yrs. Been 3 weeks still waiting on refund at this point.update been waiting over 4 months or longer for that refund there not honest they lie and tell you what you Wana hear and say it's going tru corporate and corporate never responds don't waste nearly 800 bucks to get your car tuned up I've been in business over 35 years and what they do is bad business I had originally took this down when rebate was coming but it never came the last call I never got a call back

  jo
a month ago
Contacted main office as asked by them. Talked for a bit then put on hold and then the call was dropped and they never called back.. horrible service.. so sorry we purchased tires at Mr.tire. will definitely not recommend them. I would not go here.We have been going to this location for years. No idea what happened no state inspection and unorganized.Horrible experience with new management it actually was comical.

  Jenna Ricker
8 months ago
I had a issue with my car, and Mr. tire made it right. I would recommend they will work with you if you have any issue with their performance or billing. They are willing to make it right. That goes to show that they're honest so I would definitely recommend this place to anyone.

  rob Quinn
a month ago
Terrible customer service and over all cost of service. A typical Big Box corporate ran company. Seek your local vehicle service centers.

  Joshua O'Quinn
7 months ago
The name of the store is Mr tire so I took my camper tire (20.5 x 8-10 ) to them for a replacement and installation. However, they immediately turned me away stating we don t do trailer tires, they don t fit into our installation machine well. I stopped at a small tire shop in Robinsville NC, ( very small town) last summer and they were able to handle this job NO PROBLEM. How do you not have the capability to handle this type of tire, when it is your entire marketing point? Also while I was leaving, someone that was walking in condescendingly said you re welcome because he was holding the door. Not sure if he was part of the team or just a customer, but it was a terrible experience. I ve had better experiences at this location in the past but I will no longer refer or step foot in that establishment again.Update- Town and Country on Lenoir Rhyne BLVD ordered, delivered, and had it installed In just under 2 hours!

  Holly Duangta
7 months ago
They inspected my car and even installed the lights I had bought for free instead of charging me or having me buy theirs. They were very fun to talk to and explained everything I asked. I will return.

  Peyton Bowman
3 months ago
Fixed my tire didn t charge me a thing also super friendly people

  Jason Townsend
3 months ago
A really good place to go and get your car truck or suv serviced so go and check them out and the staff are really nice to so go and check them out

  Cindy Taylor
a year ago
Super nice guys! My daughter had a wreck and tire blew out just couple blocks away. We couldn't get lug nuts loosened to change spare. Drove over to these guys and we were in and out with spare on in about 15 mins. Excellent & friendly service. Highly recommend!!!

  Courtney Penn
2 years ago
They had quite a bit going on when I called, so I came in prepared to need to leave my truck for a tire repair. Instead Kathrine got it worked out where I only had to wait a few minutes. While I was waiting Kathrine was very friendly. It was like talking to an old friend, she just made it a relaxed and welcoming environment. She was knowledgeable at the job, as well, she was the first to tell me I ultimately need new tires before I even talked to the gentleman working on it, Chris. Chris was super efficient, I think I was there maybe 30 minutes, and when he told me what all was done he didn't talk to me like I'm stupid, which was important to me. Overall just great service start to finish from the people I encountered. I'll definitely be back for those new tires in the near future.

  Dave Berube
5 months ago
I have been here several times and have always had great service.

  lexxus griffith
a year ago
Have had a bit of work done on my old and new car here, and have never once been dissatisfied. Josh is very nice and helpful. 10/10 experiences. Definitely found my loyalty in this shop.

  Jenny Pitts
a year ago
Trust the buisness to diagnose and fix any issue that comes up - we have used only their services for the past 6 years and rarely have car problems. Staff go above and beyond to explain the problem and what the best, cost-effective solution will be. Appreciate this hard working team!

  Andy Crouse
10 months ago
Josh and the rest of his team at Mr. tire on 127 in Hickory, NC dealt with an extremely unpleasant insurance situation on my behalf but yet treated me the same nonetheless. Definitely would recommend Mr. tire in that location to any buddy that I know.

  Neriah Lee
3 years ago
This was my first time visiting here and I was extremely impress! Chris and Jason were the nicest people. They make you feel very welcome and have such good hospitality! They were quick at changing my oil and rotating my tires. I will most definitely be going back there in the future! I was very satisfied! Thank you to them for being so nice and such great people!

  Thomas Beringer
3 years ago
I'll be very honest here in saying that I tend to only give businesses one chance to do me right and if they ever try to swindle or get one over on my, I consider that to be the only and last chance they get. That being said, Mr. Tire(formerly Clark's Tire) has been good to me for the longevity of it's time in my residence in Hickory (close to 13 years now). Tom was great and he was first but I have had nothing but good things to say about the fellows over there. I have had some trouble with them prioritizing others while I was scheduled to have stuff done, but other than that I have had pretty good experiences with them on the whole. Tires are always put on and balanced quickly and proficiently. Only had an issue one time where they did oil on my wife's jeep and didn't reset the counter. I am kinda tight so I don't tend to accept a price unless I thoroughly research and present all prices from surrounding businesses and areas. This tends to get a "better" price afterwards, so take that as you will but I still get great quotes every time. Good guys and they do good work. I can speak from experience...

  Juli Harper
a year ago
Marcos hooked me up gave me a great deal on a new tire. I had a slow leak in my tire that they attempted to fix it free of charge. When they could not, they ordered a new tire that came in the same day and replaced it quickly. This is my go to place whenever I need any work done to my car.

  Chad Puett
2 years ago
I ve had the pleasure of taking my vehicles to Mr. Tire on 127 many times and with several different vehicles. Each time the result is always the same. Professional service at a fair price. I m always in and out very quickly and often use the night drop off service. I m called with details as to what s wrong with my vehicle and what my options are. If you get a chance work with Steven. He s is fantastic to work with and goes above and beyond to make sure you are fully satisfied! I can t recommend them enough!

  Wes Cameron
2 years ago
Steven is by far one of the most honest and trustworthy guys I've dealt with for car repairs. I always leave knowing that I got a fair price for good work, and that I got an honest and accurate assessment of the work that needed to be done. To put that into perspective: I've rebuilt several engines, replaced entire suspensions, and used to do my own brakes and rotors.When I mentioned what I thought was going on with my Jeep, Steven asked a few questions, provided a few suggestions, and reassured me that they'd take a look at all of the concerns that I highlighted. Sure enough, he texted me a few pictures about an hour later and then immediately called me with his recommendations.With my knowledge and experience with cars, I immediately knew that they had correctly diagnosed the issue and were providing an honest recommendation for a fair price.I will continue to go to this location, and would recommend it to anyone looking for a good mechanic!

  Taylor Bradshaw
2 years ago
Wonderful service!I unfortunately had an extremely low tire and stopped in to have it checked out. They were very kind towards me given the staffing shortage. They kept me well informed on the time and process of fixing my tire!

  Shawnace Walker
2 years ago
Steven the manager & Steven the lead tech did a wonderful job. Both were very patient with me. And were very friendly. Also Marco did a wonderful job with patching up my tire. They all were very informative. Even helped me learned how to save more money!

  Jeanne Laws
2 years ago
I was having issues with my tire pressure/sensors. I had gone to a couple other places beforehand, but I came away dissatisfied and anxious. Not only did the folks here find and fix the problem, they were extremely professional and more importantly very nice! You don't find great custormer service much any more, but I assure you, you will find it there!!!!! Will definitely tell my friends, and if needed, I would use them again!

  ronda ledford
4 years ago
These guys are awesome!!! I pulled in late with a flat and Howard Hamilton and Pia were generous enough to fix me up!!! Wonderful attitudes and extremely helpful despite the fact it was closing time!! I am a home health nurse who just happens to be on call tonight and they were more than willing to provide excellent service in a timely manner!!! Go check them out for tires or for there wonderful lifetime deal on brakes!!!