Mike Johnson's Hickory Toyota Service Center
4.3 (39)
435 US Hwy 70 SE, Hickory, NC 28602
(828) 358-3913
hickorytoyota.com
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ms Cindy C
11 months ago
I get my 4Runner serviced here.i didn't purchase it here, but they've taken care of my needs. At times, they've had Superior service staff and The Associate Jay,which helped me , she was super! Helped me find coupons to save money. Walked me to the waiting area and to my SUV as I was leaving. And it was pouring rain! Thank you, MJHT, for keeping A+ Employees!
Unity Baptist Church
a month ago
Service was sufficient and i was made aware of upcoming maintenance i needed to do. I appreciate that john 3:3
Jamie Boggs
7 months ago
I had my car serviced here today for the first time. Amanda Cole is the absolute best and made everything so easy for me. She was very patient, thorough, and communicated allinformation about my car to me. She made the visit a breeze and I will definitely be back. Thank you!!!Service: Oil change
Zac Drake
10 months ago
Great place to have your Toyota serviced. Very nice waiting area with comfortable seating, a caf�, free coffee, popcorn and water. Brought our car in with no appointment and we were done in less than an hour.
kenan ruffner
a year ago
Service takes a while Every time I'm here it takes at least 2 times longer than it should. Took 3 hours to get new tires. Took over an hour and a half for basic maintenance. Do not recommend unless you have all day to do nothing. The staff is great and very accommodating to help with your wait. Overall pleased with service just took longer than plannedService: Auto maintenance
Lee Staley
8 months ago
Didn t try to upsell me anything and gave me affordable options with a timeline of how long certain parts had left. They worked very quickly while understaffed. Would highly recommend.Services: General repairs & maintenance, Auto brake repair, Oil changeServices: General repairs & maintenance, Auto brake repair, Oil change
Steven O'Day
a year ago
Just moved here from Florida and Art and Tyler the service manager delivered unparalleled service and made both I as well as my partner feel right at home. Rather then taking the more expensive and easier route, they both looked at the issue and came up with a less costly and effective solution that put us back on the road within 20 minutes. Thank you both!
William Barger
10 months ago
I've bought our last four cars here. Friendly and honest people. Its still a guessing game when buying cars regardless of where you go but I'm satisfied here. Service department is exceptional. For sales , see Pete Ballard
Matt Bell
7 months ago
Took over an hour for a basic oil change. Really difficult to get anyone to answer the phone to schedule maintenance
Olivia Moyle
a year ago
i always receive the best customer service when i go and Cody always goes out of his way to make sure i always am taken care of. everyone is always friendly and i m usually in and out in no time!
Vickie Nichols
2 years ago
The experience was ok, just the $ signs that annoyed me !! Never had a service cost me 177.00 and that was narrowing it down from like from another 300.00 to 400.00. My car just got out of warranty and all of a sudden it needs all types of filters,the lady in waiting room told me they told her the same thing. Just not right thing to do and NO I won't go back !!
AMY CORN
2 years ago
They got me in the same day I called and was very helpful. Aaron helped me get everything set up, was friendly, and they did a wonderful jobService: Oil changeService: Oil change
Danielle Hoyle
a year ago
Great service , came for recalls on my car and they fixed it all in a timely manner while I waited !
Rickey Compton
a year ago
Great staff, nice recetion/waiting area. Quick service
Frances McGill
2 years ago
Codey in the Service Center on the hill is so pleasant to work with. Professional and efficient. They really know their stuff!Services: Auto engine diagnostic, Air conditioning, BatteryServices: Auto engine diagnostic, Air conditioning, Battery
Candy Watson
3 years ago
Tried to sell me a car that had a transmission that was slipping and thought because I was female I would believe the BS story of the car just not being driven in a while. Don't bother.
David Phillips
2 years ago
Have free service with car but honestly would rather just pay to have oil change elsewhere its always a hassle trying to sell u wipers breaks ect
Cindy Jones
2 years ago
Service department was very courteous. .
Cole Karres
2 years ago
The staff is very helpful and kind.
andres chavez
2 years ago
Very nice and professional people
Lynn Crouch
2 years ago
Good Dealership, Good service Department
richard tanner
2 years ago
No camry's on the lot
Way Bar
2 years ago
Inspection went quick.
david minton
a year ago
Ok visit today
laquita dillingham
2 years ago
Great service
Beth Braswell
2 years ago
Excellent job