Lockman's Body Shop
4.3 (78)
1130B 16th St NE, Hickory, NC 28601
(828) 328-1316
lockmansbodyshop.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
H J
a month ago
If you take your car here, ask for Katano or Felipe. Not all of the workers they have are good and some of them are new. If your car takes forever to get out, that's because they didn't give it to Katano or Felipe. Katano & Felipe are the only reliable ones and they have been there the longest and are the best. Katano did a great job with the custom paint color on my Honda. I wanted it Tardis Blue and he delivered! I wish I could show how pretty it is but it's hard to catch all the shimmer in photos. I absolutely love it and would recommend them to anyone.
Khaoula Mechichi
2 months ago
I had an accident few days ago and Lockman's body shop was on my insurance network(thanks god) . They are amazing , customer services is top notch . I was frustrated and overwhelmed with all the process after the wreck. Megan and all the girls were fantastic so professional and compassion. I recommended 100%. Thank you so much and God bless you all.
J F
2 weeks ago
Best quality body and paint shop, outstanding customer service!!! The team will make the repair and insurance process fast and painless they explain every step and are patient .I would highly recommend this Body Shop, I'm a customer for life.
Sylvia Long
2 months ago
Randall and his team are the best of the best! Having raised teenagers with lots of minor and not so minor accidents along the way, as well as my own bump ups, this group has always been my go to over over 20 years now. Highly recommend!
Tyler Reid
5 months ago
took my 2003 bmw z4 there for repairs after i had been in an accident, they did an amazing job in a reasonable time and left me with no complaints. highly recommend this business to anyone in need of repairsServices: Steering & suspension repair, Painting, Body & Trim, Auto detailingServices: Steering & suspension repair, Painting, Body & Trim, Auto detailing
Ricci Starnes
3 weeks ago
Randall is great! Done a wonderful job on my 2017 tacoma.If I could give more stars I would.
Bradley Burnette
5 months ago
Haven't needed to go to a body shop before but my cousin's car has been sitting on the lot for almost two months without a single finger being lifted to get it fixed and back to him in a good time frame. Don't go here if you need or want your car back in a timely manner.
Na Na
a day ago
Very nice people, we need more people like them
SNAFUBAR
a year ago
Apprehension usually accompanies thoughts of taking my car to a body shop. Recommended by my insurance, this location was 30 minutes from my house. It has thus far been well worth the drive! Megan runs the office with professionalism and efficiency. The location was fairly easy to locate and their communication prior to and during the repairs has been very useful. Taking a second moment to mention Megan, she has been the jewel of the experience so far!! She deserves a raise!!!!!
Skyler Hat
a year ago
I wish I could leave a good review as they seem like good people here, but when it has been three years with repeated calls and I still haven't received any word of my vehicle having the body repaired it speaks for itself. I paid a chunk of the repair upfront almost 2 1/2 years ago (in cash) and it seems it has been basically forgotten multiple times. My mustang has probably generated more damage by this point as it has been sitting for three years.Service: Body & Trim
mike B
4 months ago
Staff was nice, got my estimate done quicky and was very detailed
Jeff Towery
7 months ago
Great experience met some really great people, very friendly Christian oriented business highly recommend their service with a smile (God Bless You All )
Michael Kincaid
a year ago
They said it would take 6 to 8 weeks to do a total repaint on my 02 Ford F350 at a cost of $8000. They wound up keeping my truck for 13 weeks. Kept promising dates and kept extending. Paint looks pretty good but they didn't paint the threshold at bottom of doors. Back door inside was left in primer. Found a run on the cab as well as a bit of orange peel. Altogether very dissatisfied.Service: Painting
Donald Williams
a year ago
Very friendly and professional. They did an outstanding job repairing my car after hitting a deer. I would recommend this repair shop to my family and friends.
Brenda Eskridge
2 years ago
I took my car to Lockman's because I was looking 4 a Locksmith at the time. They were so nice and found me a Locksmith near by I remembered them. So when I was in an accident I took my car to them. I'm really glad I did. They not only fixed my car like new, but cleaned it up inside and out.,I was told if there was anything I didn't like bring it back and they would take care of it. This kind of service u don't see alot these day. I couldn't ask 4 more.Services: Painting, Body & Trim
Sherry Yount
2 months ago
Lockman's did amazing work on our car.
James Carson
2 years ago
Fantastic experience and will definitely use them again if I ever need bodywork on a car done !They got my car done ahead of scheduleTheir communication was impeccable and they even waited a little later than close for me to come pick up my carTruly superior customer service and care for their customer
Cindy Ogle Hoyle
a year ago
Great place! People are exceptionally nice and want to help any way they can. I highly recommend them for any type of body work repairs needed Cynthia Hoyle
Keith Brazil
4 years ago
Please be careful with the owner. He got over 9000$ from my insurance company an let my car set for 3 months. I got it back with a loose steering wheel and a bent frame. I had to take to another shop to repair it cost me another 4700$ out of my pocket to repair frame and steering components that my insurance had paid them to fix. In the 3 months it was there It just sat. At the end they slapped a fender and some used Control arms.When I took the car to the dealership the parts they put in were damaged and had to be replaced. Took me over a year to get my car back in driving conditions
Carman Nixon
2 years ago
Your treated with respect and they really want to make you happy with their service. They do a great job. I will always take my car and refer my family and friends to them!!!
A3 Viwzx
4 months ago
Alright store, worse tho ppl!! there getting better
matthew gonzalez
3 years ago
What an absolute dream of a shop. The owners and employees are very professional and take pride in what they do as is evident in the quality and speediness of their work. When I m in NC or surrounding states I ONLY bring my car here.
Jeremy Baker
10 years ago
I ran into a curb during a storm and had my vehicle aligned afterwards at another shop. They said they aligned the vehicle but it still pulled to the right. I called Lockman's because of a friends reference.The gentlemen on the phone, i don't remember his name, said bring the vehicle by and they would take a look at no charge.In 5 minutes he had the vehicle in the air with a wheel off and showed me where the lower control arm was bent and the piston shot. He told me that just changing the two parts and getting it aligned should solve everything.Very knowledgeable group and worked very quickly.I would highly recommend them.
Jessica Rhyne
7 years ago
I can not say enough good things about Lockman's Body Shop. We've worked with them multiple times (big jobs and small) and they do an excellent job. The Customer Service as well as the body shop work is bar-none.
Richard Teague
a year ago
Megan and the other ladies are good doing their jobs. Very professional doing their estimates. Happy customer.
James Mcadams
a year ago
Excellent work and communication. Even cleaned my jeep. Amazing. Love the staff. Recommend to everyone.Services: Painting, Body & TrimServices: Painting, Body & Trim
rico henderson
2 years ago
Great people always gave me great service Randall is the best everyone if u need work done Randall is your man.
Cal Overby
a year ago
Friendly staff and did an amazing job repairing my truck.
Cheryl Wilkerson
4 years ago
The price was higher than quoted but my car looks amazing they did a fabulous job inside and out. Detailed and shining!
Kisha Rector
5 years ago
I had a wonderful experience with customer service which is rare these days very genuine people that make the customer service very comfortable and deserve great recognition for doing such a wonderful job