Glass America-Hickory, NC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Caycedo
5 months ago
The technician we dealt with was professional and knowledgeable. I was very glad he gave his honest opinion on the crack in our windshield. The only reason I rated this as a 4 and not a 5 was because the scheduling aspect of it was weird, and there were miscommunications between us and their corporate type call center and the facility that put in our glass. The call center would t tell us a time at first, said the facility would call with the appointment time, the facility never called so I called back and got another rep at the call center who said they could only do it at 8am. When my husband got to the facility they told him it was incorrect and he was scheduled later so he ended up having to wait. They need to work on their communications, but would recommend them based on our tech that we dealt with.

  Lupe Miron
4 months ago
James was our technician. He was very professional and knowledgeable. He was able to replace our windshield in 30 minutes. If you every need them ask for James!

  Brian Auten
a year ago
I called them for pricing. The lady was very rude on the phone. Had me holding for various periods of unexplained silence and then seemed confused when I told her I was calling for a price on a windshield. They can't look it up by year/make/model apparently. I'll just find a smaller shop that can provide me a price and then come do the job. I won't even go into the discussion we had about their "service area". Laughable. Just use somewhere else... It'll save you time & headache.

  J P
a year ago
Good service and they did a great job for my Ford ranger, recommended

  jimmy adams
a year ago
Very good service and the lady on the phone was very kind and helpfulService: Auto side window replacementService: Auto side window replacement