German Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Battle_ Gaming
4 weeks ago
Wayne and his guys are incredible! They're very professional and detailed about any issues you might have with your BMW. I would highly recommend them to any European car owners who might need their vehicle serviced. Tell them that Rico sent you.

  P Kurth
2 weeks ago
BMW with several problems that were uncorrected at the BMW dealership in Florida. They fixed all of them, found another reason I had oil on my garage floor, repaired that and at a cost that I thought was very reasonable. Car runs great.

  Craig Schultz
a week ago
Wayne and his staff are very knowledgeable and insightful at diagnosing issues. They are trustworthy people. I am done shopping for service providers.

  Linda miller
a month ago
They are awesome change my oil. Found a real bad tire got it fixed immediatelySavedouvr lives.

  KT Benton
10 months ago
These folks are awesome! They did a great job on my Jeep Repairs! JeepAway and I'll be back for upgrades and for the next needed repairs!

  Ashley Payne-Cook
11 months ago
I am new to the BMW world, so this was the first time I have used them and I was blown away with the entire experience! They were very professional, nice, and upfront about everything. I knew exactly what to expect the day of (time it would take, cost, etc.) - which I feel is rare for auto places this day in time. I will be using them again and I highly recommend them to others!!!!Service: Brakes

  Jackie Mate
9 months ago
They are incredible!!!! The trunk door on my Mini Cooper wouldn t stay up so they replaced the hinges. I am only 5 feet tall and not very strong. I didn t have the strength to close it so I went back this morning without an appointment. They immediately worked on my car and now it s easy for me to open and close. I am so very happy that I went there. Their service is 5 plus!!!!!

  Joshua Crigger
8 months ago
It is hard to find anyone who will service a Mini in the area let alone a team who is so extremely knowledgable, kind and fair. I've been back twice and felt honored, educated and given a good price for great service.

  Kendra Simpkins
10 months ago
They were a lifesaver to me. I didn't know how I was going to get my rt rear signal light fixed, but they came recommended, and boy, do I appreciate what they did for my BMW. The best in the business! Thank you!!

  Ulises Martinez
a year ago
Just recently purchased an 06 BMW with high miles. Brought it to Wayne and his crew for a checkup. I can't express enough how professional and great the work performed was. Easy to talk to and with full understanding of repairs and cost needed. Thanks Wayne and Kyle. I'll make sure to make you my go to shop.Services: Auto power window repair, General repairs & maintenance, Body & TrimServices: Auto power window repair, General repairs & maintenance, Body & Trim

  Chris Tilley
a year ago
Total rip job. Took Mercedes in for convertible top repair. Said it was low on hydraulic fluid but didn t bother to check for leak. Took back after top worked just once after all the fluid leaked out again. They told me there was a leak & owner would have to get back to me on repair amount. Never heard from him. Had already spent $200. Went somewhere else & had to pay $900 to get it fixed right. Do yourself a favor & don t go here. Go to Bess Automotive in Hildebran. Much better at Mercedes repair.Service: General repairs & maintenance

  Carolyn Kothmayer
2 years ago
I picked "German Auto Service" because of all the positive reviews I read and I must say that I certainly made the correct choice.As soon as I walked in I was greeted at the door. I also noticed how clean and orderly everything was in the service area and also in the lobby.I was introduced to Wayne (Service Advisor) and he and Kurt (Technician) went out to my car and Kurt was able to fix my one problem on the spot. Wayne then gave me an estimate for work I need to get done in the future and his estimate will save me hundreds of dollars over the estimate I got from one of the National franchises that specialize in brakes.I highly recommend Wayne and his team. They are honest, friendly and extremely competent.Services: General repairs & maintenance, Brakes

  joe bowen
4 years ago
This is the BEST place I have had any work done on my cars in 40 years that really new what they were doing. Wayne is such a nice person. The shop is spotless clean. Such positive and honest people. I wish they worked on American cars. They are deserving of 10 stars. I usually do not write reviews however, these guys just impressed me so much. They should own two shops to keep up with their great business. I can not say enough GOOD towards every aspect of meeting them and their expertise. Dealerships should emulate the way Wayne and his techs do business. I am thankful that they are only 20 miles away.Thank You Wayne for your professionalism in TCB! May God Bless you everyday.Joe Bowen

  Jasline Martinez
3 years ago
Wayne at German Auto always makes sure the job is done correctly! He is honest and up front. The crew here is extremely respectful and competent. This area does not have many German car specialists. Considering this, the prices are very fair! I m a college student and the repairs are still affordable. I have only trusted this team with my cars. Thanks for everything you guys do here.

  Michael
3 years ago
These guys are the real deal. I've experienced several local mechanics in this exact area over the past 5 years with BMW and Mercedes, spent over $6300 in total, and the honesty at this small, clean, organized, prompt and courteous team structure has impressed me. They went beyond the call of business and provided more in areas that was NOT required. They have me and my beautiful Mercedes for life. Don't waiver in any of the aboved mentioned area guys and I will continue to market you! You all are most awesome!signed,10 years law enforcement,MichaelDON'T USE BESS AUTO...THEY WILL BREAK YOUR VEHICLE AND COVER IT UP MAKING YOU PAY FOR THEIR DAMAGES.

  Bryan Jones
4 years ago
I ve gotten work done there three times now on my Mercedes. Each time he is come in at exactly the price he told me it would be. The waiting room is super clean with Wi-Fi. Right across the street is an outstanding brewery making for a wonderful overall experience.

  Matt Agostinelli
3 years ago
Being the owner of two Mini's I am accustomed to the sticker shock when it comes to even what one would hope to be the simplest of repairs. The check engine light had come on and I was living in denial about it for a while because in the past this meant a repair in the thousands of dollars from our regular repair place. I did some research and found German Auto Repair. I did have to wait for an appointment, however upon arrival at 8:00 AM on appointment day I found a VERY clean shop, a comfortable waiting room, and above all a kind and genuine greeting. They took my car right in for a diagnostic. I was told it would take about an hour. 20 minutes later they had the diagnosis and could fix it within the next 30 minutes! I was shocked as I am used to leaving the Mini for multiple days. On top of the that the repair cost was extremely reasonable considering it is a Mini. Hands down the BEST automotive repair experience I have ever had.Service: Engine repair

  Tom & Cara Truitt
6 years ago
I have been a customer for many years. I have to say, when it came time to have my BMW or Mercedes repair work done...there has been no other shop I would let touch my cars. I recently had my Porsche Cayman S repaired by Wayne and the crew, and they did I a fantastic job. I recommend this shop to everyone! Why pay the dealership's outrageous and rediculas prices, to get the same quality work and care for less? Check these guys out...You will be glad you did!

  Tony Cothren
8 months ago
Wayne and his guys are top-notch. Good people and good service completed quickly and accurately.

  Robert Dicks
10 years ago
I have owned three Mercedes Benz cars and one BMW and I know how hard it is to find an honest and reasonable mechanic to service these autos. I currently own a 2008 Mercedes GL320 and have had brake shoes replaced and a regular service performed by Curt at this garage and I have to say that I was more than pleased at his professionalism, honesty and integrity, not to mention his skill as a European auto mechanic. I live in Myrtle Beach, SC and when I visit family in the Hickory area I make it a point to have my service work done with Curt and his staff. Give them a try and you will not be disappointed.

  Maryanne Barragan
8 years ago
I drive all the way from Mooresville to Hickory to have Kurt service my 2009 BMW650i and I wouldn't consider allowing anyone else to work on my vehicle - EVER! Kurt is trustworthy, honest and never going to make a repair unless 100% necessary. He is knowledgeable and knows BMWs inside and out! NEVER will I go to a dealership again! Call German Auto Service... You Wont Regret It!

  Jillian Grady
4 years ago
I've been going to German auto for almost ten years and they're the best hands down. Honest, professional, and does right by the customers. I wouldn't take my Mercedes anywhere else!

  The Princess Network
6 years ago
I ve been in this shop more times than I can count, but they always take care of the issue. Highly trained and always professional. I just wished they had a shop in Morganton. I definitely recommend their work.

  Lee Davis
a year ago
Prompt service and reasonable price to track down and remedy the engine service light on my Mini Cooper S.Service: General repairs & maintenanceService: General repairs & maintenance

  James Ho
9 years ago
The best BMW/Mercedes and Volvo place in town.. perhaps around the entire metro Charlotte/USA area. Honest and best services and it will not cost u a forntune to get things done there! Curt is the best auto machanic that I've ever known!!!! Please trust me on this!!!!... I have dual degrees in Mechanical engineering and currently in emergency medicine. I can bet you will not find another better mechanic or person than Curt! Give him a try, you will not be disappointed... fast, reliable and just... AWESOME! Two thumbs up and way up (reveiws written in 2008 but Curt has only gotten even better since :)!

  Mary Watson
4 years ago
Great place to have your car worked on. Reasonable prices and mechanics are the best around. Very honest

  Peppers 12
5 years ago
Exceptionally kind and knowledgeable ownership and staff. It's nice to have found a local shop to care for my needy Mini Cooper.

  Scott Corby
10 years ago
allway up frount and honest far better then the dealer we still under factory warrenty but chose to take local and to curt north lake has part changer always wrong and end result charges cutomers don't waste the time gas to go charlotte Iam a car dealer in hickory I no the inside this is a far better shop then the new car dealer with a young tech whos under paid and not expericed part changer

  Alex A
4 years ago
These guys are awesome, super nice, and friendly. They are always very accommodating, its more expensive because they deal directly with the manufacturer, but i trust them

  William Griffith
4 years ago
This shop does top quality work! They are through, personable and reasonably priced. I will definitely go back again.