AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robyn Woods
5 months ago
Hands Down The Best Customer Service That I ve Ever Received .Mitch Was Very Amazing, And Super Friendly. We had great conversation while the other gentleman was checking out my car.And Then There Is Brian . Brian went to car to check out why my service engine light was on. Then he proceeded to get the part, go under my hood to install the part, and send me on my way with no extra lights beaming on my dashboard.I Was So Happy, These Two Are Truly Amazing.

  Diana Cruz
2 months ago
Amazing service, very helpful!!! 11/10 Originally came for windshield wipers but my car stalled and their team specifically Bryan helped me and they figured it was a faulty starter and replaced it for me right then and there.

  Nathan C
a week ago
Micky made returning a broken tool so easy! Top notch guy!

  Steve Gutkowski
a month ago
Damn good customer service, they helped me out by meeting me at my broke down vehicle with parts and helped with the repairs.

  Egypt Cree
a month ago
Love this place!! The staff is professional, friendly, and knowledgeable about car parts. Bryan is my favorite!!

  Luis Mondragon
6 months ago
I wish i can give 0 starsThe woman serving, who has many tattoos, does not know what she is talking about or how to find the part you need even if she has the serial number.very haughty, rude and wants to make the client believe that he has no idea what he is talking aboutShe only mentions that the part does not exist or that you have to get it from the dealerI have experience in automotive mechanics and I know what I'm talking about.I always buy the piece in the same placeThey need to train better to provide good service

  Lindsey Bumgardner
2 days ago
Got my part cheaper than what they quoted when I got there

  Kristi Sutton
a year ago
I needed a battery and to have it installed. 1-800-Battery said they would show, but didn't. AAA said they would show, but didn't. I was finally able to get my car to AutoZone and the two people working on 9/25/22 took care of everything. They were knowledgeable, helpful, and kind. We are lucky to have wonderful people we can count on when we need help!

  Lori B
6 months ago
Super helpful, really took the time to make sure we were getting the right thing.

  Sharon Melton
11 months ago
They always help me to the very best of their abilities and answer any questions I have.

  James Freeman
a year ago
I shop at AUTO ZONE PARTS 504 HWY 70 SW HICKORY, NC employees are always good and helpful pricing for items are good, sometimes they are very busy but with some common Courtesy just as we all expect it will all work out for everyone

  Summer Lutz
3 years ago
Such an amazing place every time I go I ask for Chris. He always assists me and helps me with prices since I m a college student. I always get reassurance of what needs to be done on my car and he always has a smile and will make your day. I haven t had any customer service as great as this.

  Chanel L�Shay
5 years ago
Been to this location at least four or five times. Only once I had to wait about 10 or 15 minutes and a gentleman at the front greeted me and let me know this when I first came in. He said he would be right with me. They always help me with what I m looking for and they never pressure me into buying anything. I m a young college woman and you know what people think that guys do when they see women coming in for parts. But these guys here never try to pressure me to buy anything. I also look forward to my purchases because I receive cash back by using my Bank of America deals! I m hoping my battery lasts a bit longer but I will be coming to buy a battery and get my rewards from my bank! This place is the only place I go to for car parts! Excellent service!

  Elspeth Shepherd
a month ago
Helpful, kind, and personable!

  Up50lut3
5 years ago
Some people just don't seem to care to be working there.. and seem to think that everyone is trying to steal something.. and boy does it show. On the bright side, of all the people working there the manager (Chris? Younger maybe mid 30's) and a lady named "cookie" are the only 2 people I would ever deal with for real help

  Paula Kiziah
2 years ago
I only shop at AutoZone for my car parts and accessories. Every store I go into wherever it's at, all the employees are very nice knowledgeable and ready to help. At my last trip they had three of the four parts that I needed, and they found the other one I needed at the hickory store a couple miles above where I work. They let them know that I was coming to get it later on that afternoon and when I got there they had it ready. Like I said friendly people all the way around.

  Tony Wallace
a year ago
AutoZone was all right but it doesn't beat a Rally's when I walked in immediately one of the employees had a bad attitude so I turn around and went to O'Reilly's if you're having a bad day don't bring it to work with you cuz you'll lose customers

  valerie farabee
7 months ago
Bought a back windshield wiper, installed by an employee, and on my way in less than 5 minutes.

  john preston
a year ago
Ordered my parts online. When I arrived, they were at the checkout counter, ready to go. Great customer service.

  Donna BlsdlikeTHAT Fuller
a year ago
They were so helpful. Can't remember their names, but it was a young woman and an older gentleman that assisted me.

  Austin Setzer
a year ago
Great place and great prices.The service is also very nice and friendly and ,very helpful!

  Albert Gantt (Bigplayerag)
a year ago
They always have what i need. And if they don't, they can get it pretty quick. Prices are pretty fair.

  Sherry Franklin
2 years ago
I went to find a headlight lens protector cleaner. Found it without difficulty and very affordable. Also the Turtle Wax brand of this product was so eady to use and did great

  Gloria Morrison
a year ago
I Love This Location.. They Are Friendly And Give Great Customer Service..

  Aiden Wells
2 years ago
As busy as this location can get they ve earned my patients and respect great Autozone with hard working employees. I appreciate the welcoming and friendly service, Thank you Dennis

  Chris Duncan
6 years ago
Great service. The people there were able to help me find the right part I needed and even gave me some hints on how to install it. They even had the part I needed in stock

  Alexandra Fox
6 years ago
We stopped by this Auto Zone late this evening to get a new battery terminal for our Subaru and the tools needed to replace it. We were expecting the entire process to be a pain in the a** but an employee there, Bart, made it so easy for us. He found the correct terminal and even replaced it for us! Thanks Bart!

  Bill Clayton
10 months ago
Not any help finding idems, to bizzy talking, I left

  Elizabeth Williams
5 years ago
These people are the absolute best. Very attentive and very professional. They definitely went above and beyond with their service.

  Wesley Rogers
5 years ago
This is hands down the best autozone or car parts place around. The staff are always awesome and strive for excellence, the manager is also excellent as well. They all appear to work great together and truly enjoy what they do. Thank you for all your help (purplescion)