Auto 911 of WNC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kailil Selby
4 months ago
Lifesaver! I m a diy kinda of guy and I attempted to changed the wifeys 4 runner rear shocks and failed miserably! Forgetting that she absolutely needed the car the next morning I was stuck in quite a predicament while I had left the car temporarily disabled and needed it to be fixed the same day. Auto 911 of Wnc managed to squeeze me in on a Sunday afternoon. he was able to come out and get the job done and communicated very well. Will be calling him first next time. If you need mobile mechanic services this is who you need to contact.

  Joseph Farley
4 months ago
I cannot speak more highly of Auto 911 of WNC. We were 7 and a half hours from home when our water pump decided to break. After calling multiple mechanics and shops we came up with nothing and then we found Auto 911. They kept us up to date on when theyd arrive and got to us within a couple of hours and were able to get all of the parts necessary to make the repairs and get us back on the road timely. Call them for all of your on the road repair needs.

  Erik Rundquist
3 months ago
Nice work by John to come out late Sunday in order to get my Jeep thermostat up and running. Quick response and great service. Would definitely recommend!

  Beckie Quill
9 months ago
This company is fantastic! If I could give them 10 stars I would.We had a water pump go out in road construction on a hot day. We pulled off at the first exit and began looking for a repair shop.We found Auto 911 and John came to us!He diagnosed the problem, got the parts and worked until the new part was on.John then tested a few other things to make sure all was good.4 hours later we were on the road home to Kentucky.I would definitely call Auto 911 again if I needed help. Btw, they will travel quite a distance to help you.Auto 911 of WNC is a blessing!!Thank you again John for being a friendly, knowledgeable, efficient mechanic!!

  Stepanie Cupp
8 months ago
At first we were a little weary of using a mobile mechanic due to past experiences, but being that we are on vacation,from Florida and in the middle of no wear and not knowing the area we had no other choose to call a mobile mechanic. We were blessed to get John. He was Professional, very thorough, knowledgeable and honest. He even told my husband if we had any issues when we got back to Florida to give him a call. Thank you John for saving our family vacation!!!

  Rachael Taylorson
9 months ago
John is the absolute best!! This service is hands down incredible. I was having a lovely Sunday morning, my radiator fan broke, car overheated, on a Sunday morning! I didn t know what I was going to do and called auto 911 within 30 minutes they came to me and fixed everything! Seriously a miracle feeling so blessed there is a service like this in this area! 10.. 10.. 10!

  Morgan Crutchfield
8 months ago
OUTSTANDING SERVICE!! Our kids had a radiator issue while pulling a uhaul of furniture through Asheville and Auto 911 was amazing. Not only were they the ONLY service to respond late on a Saturday afternoon, but they were quick to get to our kids and SO helpful. Diagnosed the problem and had them fixed up in less than an hour and followed them to the auto parts store to make sure the fix was working. Even gave them instructions on how to get through the mountains the best way to keep the engine from getting stressed. Really reasonably priced as well. Just can t say enough about this business. THANK YOU!

  Dan Perri
9 months ago
I had a radiator burst on me on the way to go RVing on a Friday night. Limped the truck home and started calling repair shops in the morning. Most shops were a week out and half were not open on Saturday. I needed to get my vehicle fixed by Monday morning. I have never used a mobile repair specialist in the past so I figured I would give it a try. I googled mobile repair specialists and called several with no answer and had to leave messages. John from Auto 911 answered the phone on the third ring and was ready to help. I called him at 9:00am and he was to my house by 10:15 on a 10:30 estimate. He looked over the truck, tested the truck, found the parts (several miles away), retrieved the parts and finished the repair in less time than it took me to find him on Google. The price was comparable with a brick and mortar shop without the hassle of getting your broken down vehicle to a shop. So to sum up my experience with John and Auto 911 of WNC, I would highly recommend them to anyone!

  Amanda Shemley
6 months ago
Great service! Amazing pricing! We were in a major crunch as our company van broke down. He was able to get to us that day and as soon as the part came in he had us up and running! He s now our go to person for our company cars and any of our drivers who need it!!

  Ryan Petersen
7 months ago
Our van was leaking transmission fluid on a Saturday afternoon. We were set to return to MN on Monday. Unsure of the problem, we were stuck at our vacation home until the problem could be disgnosed, with the prospect of needing to delay our departure. I assumed we would have to wait until a shop opened on Monday. I found Auto 911. Johnathin was at our house within an hour. He was professional, fair, and knowledgeable. 3.5 hours later, the leak was fixed. If there were more stars, I'd give them! As I write this, we are packing the van to head home on Monday as scheduled. We also got to enjoy the last two days in the Blue Ridge Mountains instead of at the house!! Thank you Johnathin!

  Peter Martone
a year ago
Absolutely awesome same day service, on a Sunday!! John was the ONLY person to answer the phone out of the 7 or so people that I called in total. Came out the same day, diagnosed the issue with my brakes and got everything repaired same day for a VERY fair cost. Definitely saving this number for the fleet that I manage at work as well.Service: BrakesService: Brakes

  Michele Stills
a year ago
John was great! We had just purchased a new battery from an auto parts store (not their fault- the battery is good), and it lost its charge overnight.John came out in the heat on a Sunday, correctly diagnosed it as the starter, and got us up and running that day.We've found a new mechanic! We plan to call John and Auto 911 of WNC for our service needs as well as roadside assistance.Service: Auto engine diagnostic

  Nick Keebler
10 months ago
Stellar service and reasonable rates. I would highly recommend if you are in a pinch. John is a very talented mechanic and a super nice guy. He came out and repaired my van when it broke down on me while camping in the area and saved my week! I also had another vehicle breakdown on me the following day (when it rains it pours!) and he came back out again and got it fixed up and running again quickly. If you need someone at odd hours or on the weekend when other repair shops are closed or if you re traveling through and need someone to come out and get the job done quick, this is the company to call. Thanks again guys!

  Janina McMonagle
9 months ago
Stay away from this mechanic John.over 4 weeks ago he came to diagnose our car that would not start. He said it was the control module and he took it stating it can be repaired. The car is now definitely a lame duck without it. We have not heard from him since. We keep calling, texting, leaving messages for weeks now...nothing. We researched and heard this is a scam and to report it and take legal action, which we now had to do. Please stay away from him and his wife who is in on this and was the only one answering once, very cold and unresponsive. Lesson learned.

  David Newson
a year ago
John is a great dude and repaired my rotors and brakes. Fair price and great communication. He comes to you! Awesome service that I will use again. Highly recommend.Service: Brake service & repairService: Brake service & repair

  Isaiah Dunn
11 months ago
If you are EVER in a pinch, these guys are the REAL DEAL! We are traveling to SC and our drive belt shreded, causing some damage to other components in our vehicle. I called FOUR different mobile mechanics and only ONE answered - AUTO 911. Not only did he answer, but showed up in 20 minutes and stayed working on my vehicle until the job was done. Three hours of tedious, meticulous attention to detail and correct troubleshooting. I appreciate your service!Services: Steering & suspension repair, Electrical

  Ben Saylor
a year ago
John has repaired my Sprinter t1n numerous times for minor issues: belts, alternator, turbo issues, and routine maintenance. He is quick to respond and it has been a huge help having a mechanic that will come to me. Recommend!Services: Electrical repair, Electrical, Auto engine diagnostic, Battery, Oil changeServices: Electrical repair, Electrical, Auto engine diagnostic, Battery, Oil change

  Jaden Burner
5 months ago
Called about 9:30pm for a belt and he said he d be there first thing in the morning. Arrived on time and was done in about 15 minutes. Have them bookmarked for any future issues

  Joe Clark
2 months ago
Showed up when they said, excellent service and reasonable. Communicated well. Excellent job.

  Elizabeth G
a year ago
Cannot say enough good things about John! He came to our rescue in a crisis. He's very knowledgeable, reasonable, and kind.

  Marty Heirty
a year ago
Had an exhaust pipe break during our spring break trip in NC. Great communication and great service.

  Richard Cassono
9 months ago
this company has issues about returning phone calls and responding to messages

  Jason Swann
a year ago
John was outstanding excellent service.