Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  m m
a day ago
These folks have ALWAYS been great, and operate with high integrity- especially today with my battery issue. Rather than try to push to sell me one of their batteries, the gentleman checked my battery, (which needed replacing) and noted the date of previous replacement. He kindly suggested I might want to contact AAA first (whom I purchased that battery from in an emergency) - that it should still be under warranty. It is, indeed still under warranty and AAA is now coming to replace it. Thank you, Advanced Auto for your feedback, integrity, and humanism. This is not the first time I ve received such service from them. Customer for over 20 years!

  Steve Martin
a week ago
Friendly & knowledgeable. They've installed a new battery, wiper blades, etc. My place to go when I need things for my car or truck.

  Lynda Peters
7 months ago
I needed a new battery, and Jack was helpful and skilled. Store personnel listened to and answered my questions courteously. That means a lot to me as an older woman. I don't often need auto parts, but this Advance will be my first destination.

  Earthelene Sanders
3 weeks ago
Needed oil for my Toyota, the associate was very helpful even got the oil for me.

  Andrew Murkens
10 months ago
Great experience! I had a UPS package dropped off here and the lady went above and beyond and found my number in their system and called me to let me know it had arrived! I ve also purchased a lot of vehicle parts/equipment from them over the years and they have good products, service and stand behind their items if something goes wrong. I was able to warranty a faulty battery with no issue.

  Michelle Prince
7 months ago
I needed a new battery for my car. Eric was extremely helpful and knowledgeable. I would recommend this business to anyone. I will definitely be back for any future auto needs.

  Lew B
6 months ago
All staff members know there stuff, if Wade isn't there helping it be a miracle, great folks.

  Jonathan E. Temple
a year ago
We really like our local Advance store in particular.Our 'go to' person for advice/assistance is Wade. He clearly cares about taking care of his customers and ensuring we get prompt and professional service...every time.

  Alyssa H
3 years ago
Stopped by one evening a couple of months ago with battery issues plaguing my car, the two gentlemen working went above and beyond! Resolving my issue by fixing a poor connection. They were extremely understanding and took great care of me. I am very grateful and haven't had a single problem with my battery since!!

  Dustin McLain
a year ago
Super helpful and checked my car out. The technician didn't sell me a battery because it tested good. Thanks for saving me time and giving me piece of mind.

  Paul Murphy
2 years ago
Brandy was such a great help in getting a replacement battery that was still under warranty in my car. What a great experience. Truly my favorite store for parts and more. Thanks!

  Nathan O
2 years ago
I went from being a customer to an employee because of the service they give here. Thank you for a great two years in this store and making me highly knowledgeable. I will buy from them they go above and beyond to get you the parts needed and back on the road.

  Terry Osborne
4 years ago
Visited on a late Saturday afternoon in need of an oil pan. Staff was very helpful, found it online immediately, ordered, we picked up on our way to church the next morning & installed it that afternoon. Thanks, Advance, for saving us an expensive repair bill!

  S Pitt
8 years ago
Went to get wiper blades and asked for help from an older man that worked there who at the time was looking at a computer monitor After he acknowledged that I was standing there waiting he said he didn't have time..told me to get the other man to help me who had three customers in line waiting.. I left the store and got my wipers next door. I had a simple question that could have been answered quickly if the employee would give me the time of day. I won't go back!

  Brenda Willis
6 years ago
They were very helpful. I needed someone to check my brake fluid for me and they checked it and filled it. He also gave me some very useful information. I am a senior woman and I very much appreciate the help.

  kiteandcamera
5 years ago
It's an auto parts store. Needed a jug of windshield washer fluid. Store computer system had to reboot before I could check out. Got a chance to chat with the fellow behind the counter. He seemed much more knowledgable about car mechanics than I. That is good.

  Robert Kirby
7 years ago
I stopped by today to pick up a lug nut. I told the fellow behind the counter, Mike, what I needed and he brought up a photo that was for sure incorrect. I told him no that I just needed the part that screws on to hold the wheel on. He went to the back and brought another incorrect part up. I said that wasn't it. He started huffing and puffing as if he was going to blow the whole house down then he started telling me how it was my fault and proceeded to try to load all of the companies images onto a screen while he threw the incorrect part on the counter. All that attitude over a 2 dollar lug nut and 10 steps he had to take. Shame on you guys! There is an O'Reilly auto next door. I went there and you should too. If this is how you treat your customers, Mike and management, you need to put in some serious customer service training hours. Advance won't see another dime from me EVER because of THIS location.

  Maureen
6 years ago
Unfriendly staff, after waiting over 10 minutes for my turn so that someone could scan my check engine light, the lady cashier skips over me and starts asking the man behind me (who literally just walked in)what parts he needed then proceeds to look them up on the computer and walk him to the parts. After that I just walked out. Better off going next door to O'REILLY'S Auto parts.

  codytownsend1989
5 years ago
Helpful, knowledgeable, and professional staff for the most part. Usually Advance has the lowest prices of any brick and mortar store and if they don't they'll price match a lot of their inventory to other brick and mortar prices.

  Larry Burton
5 years ago
These guys are so helpful. I was traveling thru and our AC stopped working so I went there to maybe borrow a wrench to disconnect battery to reset computer. They loaned me several tools and I fixed the problem! Yay for Advance Auto!

  Michael Lee
2 years ago
Wade was great today, professional and courteous on a defective battery change out, good START to this week, thanks again Wade

  Dragon Blaze
3 years ago
Always have had good service and knowledgeable employees at this location. I needed a part and they knew exactly what the right part was and had it in stock.

  R E
6 years ago
There were 3 guys one was helpful but couldn't quite complete what he was trying to do he asked for help and both co workers flat out refused and one went back to playing on his phone

  David P
3 years ago
I always get my parts from Advance auto and today was no exception. They were very helpful and courteous

  James Shields
3 years ago
Had just what I needed. Wade is very helpful. No wonder he is the manager.

  Richard Fowler
6 years ago
If I could soon as zero I would because the people there don't know what they are doing they don't have a clue how to look up parts they don't have no customers satisfaction If Only They had it say hello but they don't have to do that either

  Brad Vale
3 years ago
Had the part I needed when other chains did not. Very nice customer service.

  Tom Wooten
3 years ago
Staff are great. I usually order online and stop by to pick up my parts.

  Glen Morrill
5 years ago
They didn't seem to want to make a sale and could not answer my questions . terrible attitudes

  C C
3 years ago
I walked in and stood at the register for over 10 minutes and saw nobody. I was starting to wonder if anyone was even there!