AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DAD TYPE 2
2 weeks ago
Good store, always clean, staff treats you well, Elke is awesome and so friendly, she's very knowledgeable, you tell her what you need and she goes to the shelf, not the computer, although she does double check, but she's always right!

  Sonya Guthrie
a month ago
Absolutely loved my experience the staff was so nice and hunter went above and beyond going out to help me figure out my light problem and get me the right parts I will definitely be returning as the staff here supersede every other store in town

  Samarra Marvin (Ace)
a month ago
I came in as my take care of car day, that I use to address any car related issues and maintain my car (I don't speak car and don't get to do this super often). Today was my brother's battery, which had died overwinter and need to be charged. The acociate was awesome, got it charging and sent me off super smoothly to wait for it to charge. I ended up also getting some windshield maintenance supplies and helpful advice to go with it, as well as advice on an affordable but decent quality windshield wiper reccomendation. I appreciate that the worker, a different one than the one who helped with the battery, never tried to upsell or push me into an unnecessary purchase. He explained things reasonably, and answered all my probably silly questions with grace and good humor. I happened to be refilling my wshield fluid in their parking lot when another worker came out to tell me that my battery wasn't taking a charge and was coming up as bad on the tester. I walked in thinking that I'd have to buy a whole new one, when he explained that even though it was bad, another had noticed that it was from O'Reillys, and the warranty hadn't gone out of effect yet. He helped run me through all I needed to know about requesting an exchange and was absolutely awesome about informing me in a concise, useful manner, even when I didn't understand a few things. I left with only a few dollars spent, and every intention to return for all of my vehicular supply needs. I would like to mention, that as a young female who had expressed that my brother was away and unable to help me, and with little understanding of cars and car supplies, they had every chance to take advantage of my inexperience and could have easily pushed me towards simply buying an expensive new battery from them, they instructed me on how to use their competitor's services instead. I also appreciate the quality of each workers customer service effort, as each worker was kind, knowledgeable, had understandable explanations, and had an awesome sense of humor. They never made me feel stupid, or foolish. I will definitely be returning. P.s. I hope all you acociates have an amazing day.

  Hviking gaming
4 days ago
Came in Dallas was able to help me right away find a fuel pump and relay that I needed he had to order the fuel pump and he was able to get it in the same day.

  Dallas Guthrie
a month ago
Dale was more than helpful and made my experience easy and fast will definitely be returning and telling others to go here.

  Mike Ball
6 months ago
Johnathan A. was extremely helpful. He jumped at the chance to help me as I was browsing the book for bulbs and instead took me to the computer where we looked up the exact two different bulbs I needed and discussed some other parts to remedy my issue. Wanted to make sure he was acknowledged publicly and give props to this Autozone location.

  Emily Barely
3 months ago
This autozone is always so knowledgeable and always willing to help me out ! It is out of my way but, always worth the extra few minutes for their customer service ! This time was spark plugs !

  Jeannie Torres
3 days ago
Very helpful, especially with local inspections and regulations.

  Mike Milligan
6 months ago
The staff are mostly all pretty funny and easy going. They are pretty knowledgeable with the computer. Parts are duralast, and Luke every other brand, there's good and bad.

  Sherena Ward
8 months ago
Jenny and the guys are the best! They are the most precessional yet friendly workers at this location. They took extend safety precautions when changing out my battery. They were the most accommodating employees I've ever seen at an AutoZone. I've noticed that almost every location I've been to has kind employees around this area in Craven and Carteret as well. But the customer service from my experience at this particular location, is hard to top!

  Dale Clearwater
a month ago
Dallas was a great help with oil deal and saved money.

  Hope Cook
9 months ago
I had had surgery this morning and me and my father and son got burnt down at their store and Havelock North Carolina. They were the nicest people. They even gave us chairs to sit in and bought drinks from my father and son and even offered to buy food. They are truly amazing......Thank you so much to you all !!!!Hope Cook

  John Narcisco
a year ago
Today I went to the tag office to get plates for my new car but I totally forgot to bring a screw driver to put it on my vehicle. So I went into auto zone, new plate in hand, to buy a screwdriver and Miss Jenifer who was working at the cash register seeing that I was only purchasing the screwdriver to get my plate on my vehicle offered to let me borrow one of theirs instead. Although it was a simple act it shows the amazing customer service they have here.

  Amber Drake
a year ago
Jenny was a huge help when we were broken down hours from home and our mechanic! Her knowledge of what my husband would need to fix our brake issue was fantastic. Her compassion on me and our young kids while we were broken down was unmatched. I cannot recommend this location enough!

  Eva Poole
11 months ago
If I could give 10 Stars I would! Jenny was so kind and everyone was so helpful even with my rambling about how awful my day was. They made it much better! Thank you so much.

  thatguy 123
a year ago
A friend and I came in for a check engine light and had the best customer service experience from James. Would highly recommend seeking him out if you have the option he is incredibly knowledgeable and friendly!

  Krystal Clearwater
3 months ago
Great customer service and friendly staff.

  Kelsi Osborn
a year ago
My car broke down on the way home from the beach. Feeling distraught, I walked into this location and was immediately greeted with a friendly face who reassured me I was in good hands! He helped me figure out what was wrong with my car and had me on my way home in no time! Whether driving through or this is your home town, I highly recommend this autozone location!! Best service and hospitality! Thank you for your help!!

  rhiannon rhodes
a year ago
Great experience with helping me find the right parts! Everyone at the store was very knowledgeable and helped me find exactly what I needed. Props to Lee U for helping me out and going above and beyond with his customer service skills!

  Steph
2 years ago
Greg was extremely helpful! We called ahead to see if they could help us with our truck battery, and when we arrived we were greeted and helped kindly. Greg got us going quickly and made us feel confident about our purchase. There are several auto part stores around, but we will be sure to return to this AutoZone for any needs in the future.

  M Ruiz
3 years ago
Excelente customer service and go out for thier way to help. Jay and the staff helped us with the replacement of a transmission. Not only was it the best price as guarantee. Jay spent along time over the phone making sure that our order was expedited. Help me loading it and tied it down too! Can't describe the sense of satisfaction and assurance we feel as customer's. Thank you!

  Nicholas Ortiz
3 years ago
Employees are always a great help every visit. It's a well kept store with pretty much any car part or product you'd need. From OEM to aftermarket parts they can get it shipped to the store or your house. Employees are very knowledgeable and are never hesitant to give tips with repairs, products, or just general questions. I only stop at Autozone, and this is one of my favorite locations.

  David Cole
9 months ago
Outstanding service they will go out of your way to help you out wonderful people at work there Thank you so much for your help today

  Ronald Rucker
2 weeks ago
Friendly customer service and knowledgeable

  Harry Mathias
a year ago
Oh man is that place GREAT!! They always have the right parts for my car. The people working there, I can t write it all down, they re just over the top, super people

  michael brandt
a year ago
The only place I go for parts! Always have what I need or they get it quickly. I always get excellent service when working with Dale! He knows his stuff.

  Carolyn Peterson
3 years ago
We were near the store when one of our tires shredded. Kate and Larry were so nice and helpful that a terrible experience turned better. We did not buy anything from them but they called for a tow truck and even walked about a block to find out size and type of tire we needed so they could call various tire shops to see if they had that tire in stock. Larry even bought me a diet coke. How lucky we were to have an accident near their store in Havelock.

  J Rio
9 years ago
Friendly place, good service and they are willing to help you as much as they can. Regular shopper I never had a problem. The only thing that bugs me is that once in a while they push to add Lucas additives to the sale or brake cleaner. Other than that, pretty good experience.

  Caroline Presley
3 years ago
Greg S. Was the sales manager that took care of me today and was so very helpful. Also educated me on how to properly install the parts I bought and ensured i had the tools to do the job. Great customer service!

  Trish Ann
9 months ago
The hard working crew here at the AutoZone in Havelock are very helpful and got everything we needed very quickly and accurately.