Greenville Nissan Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alicia upmostlove
a year ago
Very helpful staff , Kent was very helpful and informative . We are very grateful for the information and the time he put in for us. I appreciate Kent and staff for their service. Nissan of greenville has been very helpful. Thank you all.

  Carlos Gonzalez
4 months ago
Great service. Very friendly staff. Daniel in the service department is the best.

  2018 Newly
a year ago
Today: On 09/26/2022Okay, Mr. Allen Eason, Service Advisor did great being friendly, polite, kind, and very intelligent and knowledgeable about my vehicle and I was happy that it didn't take no longer than what Mr. Allen told me. Well, he is a hard worker and knows what he is doing, so what I am going to do is say thanks for being funny and friendly to me and my daughter. My car drives like always great. A multipoint inspection was performed on my vehicle. Very friendly, kind, cool people at this facility. I am a pleased customer because of the friendly staff, and Mr. Allen, he knows what he is doing. Thanks again, Allen for real professionalism and getting it done on time. +10 for you Allen.Services: Tires, Vehicle Inspection, Wheel alignment, Oil change

  Mrs. D
a year ago
Absolutely terrible. It should be illegal how much they charge for a diagnostic. The Nissan in Elizabeth City where I bought my car could not believe that the Greenville NC location was charging customers 3X times the amount they were for a diagnostic. I had a diagnostic ran on my truck a week ago that told me exactly what the issue was (a sensor) which would take roughly an hour to fix and cost between $200-$700 depending on where I take it which is far less than the $2000 quoted here.An example of the service charge you can expect here: the AC went out in my truck. My husband took it in to the Greenville NC location where he was charged $150 for them to tell him the AC is out and would cost us $800 for them to fix. My husband (who is not very knowledgeable with cars) went online, bought the part needed (a fan) from Advance Auto and fixed the AC in less than 30 minutes for less than $150. Thankfully, my bank refunded me for the wasted $150 charged by Nissan. I know that you can expect to pay extra taking your car into any shop for services, but this is ridiculous.Service: Auto engine diagnostic

  James Wallace
a year ago
My Service Advisor TJ was awesome today. He helped me make the right decision about my additional services for my vehicle. If you have your vehicle service at Greenville Nissan ask for TJ. He will do you right.

  Andre Norman
a year ago
Steven was very nice and my car was serve well. My service was on time thank to Steven explain to me what was going on with my vehicle and I think he done a good job Steven is really a good person. Steven is the type of person y'all need for the company.Services: Tire rotations, Vehicle Inspection, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Vehicle safety inspection, Oil change

  Byron Pink
2 years ago
Greenville Nissan takes their time to make sure you and your vehicle are well cared for. Thank you!

  Angela Bryan
2 years ago
Service was great. Arrived about 10 minutes early was greeted upon arrival. Very friendly and informative staff. Fast and reliable service. They also have a shuttle that will take you where you need to go and pick you up when your car is ready. Awesome!

  Kiya blake
2 years ago
I'd looked forward to this visit for weeks. Justin, my advisor, bent over backwards to make sure that I was comfortable and in no way inconvenienced by the wait. I feel much more confident in my cars health after a visit to the Nissan service center

  Queenie Moye
2 years ago
Best experience I ever had in buying a vehicle. Greenville Nissan is a great place to buy a vehicle you should go and check them out and their staff is so very sweet and professional, take my word they are good and will work with you. A great place to buy a vehicle.

  Brandi Shiosaky
a year ago
Same-day service and he explained everything so I understood and I didn t feel like I was being taken advantage of. See Ken Stallings he s great!

  Terry Conway
4 years ago
Left a review a month ago but it seems to have disappeared. Took my sons car there since he's going to school in Greenville. Paid them over $800 and 36 hours later had to tow it back. They wanted to start throwing parts at it because they had no clue. Wound up towing it to New Bern and they tried to charge me another $275 plus tow bill for failed diagnostics. Called the GM and he has yet to return my call. Worst service Ive ever dealt with

  Ansell MacMillan
2 years ago
Service visit today, went really well. Staff is very good to deal with, pleasant and very helpful. Would purchase another vehicle from them.

  Everything New
5 years ago
The worst place ever to take your Nissan too....if you want to get robbed go here The Worst Nissan Dealer in North Carolina. You will go in with one problem they will make sure you come out with another problem.....gave me a 10k bill and the fix was only $200 these guys are robbing people. My car is fine thanks to a real mechanic in Greenville never got Greenville Nissan if you want to keep your Nissan running smooth.

  Kay Hopkins
3 years ago
Greg was very attentive kept me posted on progress of work. He has a very out going personality and I would recommend him taking care of your auto needs.

  Sylvia Redmann
a year ago
Very nice personnel. Issue was fixed finally and they are very courteous..

  Michele M Powell
a year ago
They had a variety of chargers .customer service great they let me charge my car

  Gregory Bruce
2 years ago
Took my truck there to have it washed great job nice and clean Shout out Eric the brother that cleaned it, thanks.. Customer service on point...

  Charlene Ward
3 years ago
Very courteous and friendly. Work was completed quick, parking lot construction created confusion as to where to park and where to pick up my vehicle.

  Renee Taylor
4 years ago
I have always gotten good service at Greenville Nissan. Their service people are very courteous and professional.

  Chris Hardison
3 years ago
Great Service. Prompt, professional, and efficient.Maurice always delivers quality service.

  KeishaD
3 years ago
Great service and sure service, the girl that works the front desk in service, not so much.

  Shong Pugh
2 years ago
Polite staff that keeps up updated with what's going on. Been going there for 6 yes and will not go anywhere else for services

  Evelyn Brown
9 months ago
Service was great and in a timely manner.

  Chemel Martin
10 months ago
Reid did good job on help me

  Rebecca Stavros
2 years ago
Excellent service the salesman Peter was very professional friendly

  A W
4 years ago
quick and friendly, they do care about your experience...

  Deborah Bland
2 years ago
Everyone was very kind...took care of my problem right away!

  Spain Telecom
4 years ago
Best customer service ever. Very pleased.

  frances williams
5 years ago
Nice place and very good communication between customers and staff.